ibis Metz Centre Gare 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 586 Bewertungen

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Beschreibung

Hotel-Extras

  • 2 Gehminuten vom TGV-Bahnhof Metz Centre

  • 5 Gehminuten vom Centre Pompidou-Metz und dem Robert Schuman Convention Ctr

  • 10 Gehminuten von der Arènes de Metz und 15 Minuten von St Symphorien entfernt

  • Motorrad- und Fahrradabstellplatz verfügbar

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

ibis Metz Centre Gare

3 bis rue Vauban
57000 METZ
Frankreich

GPS:49.111027, 6.178661

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Shuttle
  • WLAN
  • Klimaanlage
  • Bar
  • 100 % Nichtraucherhotel

BAR

Entspannen an der Bar : Die ibis Bar ist zu jeder Tages- und Nachtzeit ein gemütlicher Treffpunkt und ein Ort zum Entspannen.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  586 Bewertungen

Note Kundenmeinungen 2.0/5

Markus M. Familien - Bestätigte Mitteilungen ALL

Dear Mr M., Thank you for taking the time to share such detailed feedback. We are pleased to hear that you appreciated our convenient location, the breakfast, and especially the friendliness and helpfulness of our team. We are, however, very sorry that your stay got off to a difficult start. Regarding the payment issue at check-in, we sincerely apologize for the inconvenience caused. We understand how frustrating it must have been to have the amount charged again when your stay had already been prepaid through Expedia. We are glad that the situation was subsequently identified and that the amount was refunded. Concerning room 212, we are sorry for the inconveniences you encountered during your stay. The missing third chair, the air-conditioning issue, the leak in the bathroom and the toilet seat should of course have been addressed before your arrival. We are nevertheless pleased that our team was able to resolve these issues promptly once they were reported. Regarding your request for a discount, we are sorry that you felt our decision was not customer-oriented. We always try to deal with such situations fairly and on a case-by-case basis, taking into account the circumstances and the solutions provided during the stay. While we understand that this may not have been the outcome you were hoping for, our team did make every effort to resolve the reported issues as quickly as possible. We truly appreciate your positive comments about our staff and hope that, should you decide to stay with us again, we will have the opportunity to provide you with the smooth and comfortable experience you deserve. The Ibis Metz Centre Gare team

Note Kundenmeinungen 3.5/5

Steffen P. Familien - Bestätigte Mitteilungen ALL

Dear Mr P., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our central location, the spacious and comfortable room, and the warm welcome from our team. We also appreciate your comments regarding the bathroom and the housekeeping. Please be assured that we have shared your feedback with our housekeeping and maintenance teams so that they can pay even closer attention to the condition of our rooms and address any issues promptly. Your comments are valuable to us as they help us improve the experience we offer our guests. We hope to have the opportunity to welcome you again and provide you with an even better stay. The Ibis Metz Centre Gare team

Note Kundenmeinungen 3.5/5

Stephan G. Alleinreisende - Bestätigte Mitteilungen ALL

Cher Moneieur G., Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d'apprendre que vous avez constaté de la moisissure dans votre douche. Cette situation ne correspond pas aux standards de qualité que nous souhaitons offrir à nos clients. Dès la lecture de votre commentaire, nous avons fait intervenir notre technicien afin de remédier à ce problème. Nous avons également sensibilisé nos équipes pour renforcer notre vigilance sur ce point. Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante. Toute l'équipe d'Ibis Metz Centre Gare

Note Kundenmeinungen 4.0/5

Nikolai S. Paare - Bestätigte Mitteilungen ALL

Dear Mr. S., Thank you for choosing our hotel during your stay in Metz and for taking the time to share your experience with us. We are delighted to hear that you appreciated the excellent value for money offered by our hotel, as well as our breakfast, especially the regional specialties from Lorraine. We have also taken good note of your suggestion regarding a wider variety of breakfast options. Your feedback is greatly appreciated and helps us to continuously improve our services. We look forward to welcoming you back on your next visit to Metz! Kind regards, The Ibis Metz Centre Gare Team

Note Kundenmeinungen 4.5/5

Robert M. Familien - Bestätigte Mitteilungen ALL

Dear Mr Meesen, Thank you very much for your excellent review! We are delighted that you enjoyed your stay as well as the quality of our service and welcome. We will be sure to pass your kind message on to our night receptionist, who will be very pleased to hear it. We look forward to welcoming you again very soon! The Ibis Metz Centre Gare team

So bewerten andere Internetnutzer unser Hotel

  • 335 Bewertungen 9.5/10 Lage
  • 391 Bewertungen 5.5/10 Zimmer
  • 476 Bewertungen 9.6/10 Service
  • 155 Bewertungen 7.7/10 Frühstück
  • 140 Bewertungen 6.4/10 Sauberkeit
  • 114 Bewertungen 3.3/10 Stimmung
  • 87 Bewertungen 2.5/10 Ausstattung

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