فندق نوفوتيلا باريس لا ديفانس إسبلاناد 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 1,243 أراء

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موقع الفندق

فندق نوفوتيلا باريس لا ديفانس إسبلاناد

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 باريس لا ديفانس
فرنسا

نظام تحديد المواقع العالمي (GPS):48.88805, 2.253039

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  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
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Greem

من بين ناطحات السحاب، تُعدّ Greem واحة خضراء. يُعدّ مطعمنا ملاذًا لعشاق المأكولات المرنة حيث يقدم أطباقًا نباتية خاصة ولحوم ذات جودة عالية. استمتع بتناولها مع النبيذ العضوي أو عصير التخلص من السموم.

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تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  1,243 أراء

تقييم TripAdvisor  3.8/5  1,564 أراء

DO NOT GO TO THIS SO-CALLED HOTEL AT ALL, its a total disaster

ملاحظة Tripadvisor 1.0/5

shima_bordbar Couples - تقييم TripAdvisor المعتمد

This hotel was terrible in every aspect and one of our worst experiences. We were there in January, and the hotel staff were extremely rude and impolite. When we went there, the temperature was below 0°C." But the room’s heating system wasn’t working, and we asked the hotel reception several times to check it. The person they sent said it would fix itself in fifteen minutes, so we waited for an hour while we were freezing, but it never worked. We called again, and they came and said it’s broken and there’s no other room available. They basically said, ‘This is how France is, and the weather is like this during this season.’" In the end, after several calls, they only brought us two extra blankets." The next day, we went to the breakfast hall. The food variety was extremely limited, and we had to wait a long time for clean dishes. And even when they brought them, all the dishes had a bad smell." All the staff were extremely unprofessional and rude. For example, once we left the breakfast hall briefly to use the restroom, and when we came back, they told us we were no longer allowed to enter. They said each person is only allowed to enter the breakfast hall once per day. We are truly sorry for this unpleasant experience, especially during Christmas and New Year. Do yourself a favor and avoid staying at such a hotel."

of course all report

ملاحظة Tripadvisor 5.0/5

Paradise20563842076 تقييم TripAdvisor المعتمد

I stayed in room 412 the room was clean and a good size the bed was comfortable .the breakfast was good and tasty even though we didn't have the big room When we left we had smiles from Sailly and Naomi who were quick to make our departure we will come back for sure

TRULY SHAMEFUL

ملاحظة Tripadvisor 1.0/5

Dan P تقييم TripAdvisor المعتمد

I never imagined that the services of the ACCOR network, more precisely NOVOTEL, would decay so much... 4 stars? NO WAY. Not even two! The former LED TV placed on the wall, with a diagonal of at least 108 cm, was "transformed" into one with a diagonal of 80 cm, placed on a table. There is no mention of a shoe rack, slippers in the room, or a mini-fridge. It was explained to me that after the pandemic the mini-fridges were withdrawn. An "eco" glass in the bathroom, in which you cannot hold a toothbrush, toothpaste, shaving machine, etc., because the glass has no balance. In the shower, another incredible situation: the tap water was hot, but if you switched to the shower, it was at most 30 degrees. He had to complain, in order to remedy the situation. Otherwise, the maintenance staff does not check if everything is in order! Even the shower gel dispenser had nothing in it. A, used the shampoo from the other distributor. Also, the Nespresso machines in the rooms have completely disappeared!... And all this, for an average of 265 euros per day. As with NOVOTEL Roma Est, it was a serious mistake to call on the NOVOTEL network, although I have been a loyal ACCOR customer for over 30 years! Disgraceful and disgusting behavior of the staff! At breakfast, for convenience, ham, salami (there was none) and cheese are no longer cut into slices, but into small cubes!... It's much faster! And the quality of the coffee is worthy of "a better cause". In conclusion: theft on face, lack of professionalism and respect for the customer. Treating the client as an imbecile consumer appears to me already. to be SHAMEFUL from NOVOTEL!...

Poor quality. Needs major renovations.

ملاحظة Tripadvisor 2.0/5

Companion43409191752 العائلات - تقييم TripAdvisor المعتمد

Pictures speak for themselves. This is the view. Not clean. Smells in elevators, which are very slow, smells in hallway. Had to buy air fresheners. Mold in shower. Carpets dirty. Everything is dated and run down. They employ more staff than is imaginable for the place to be so dirty.

Never again

ملاحظة Tripadvisor 1.0/5

milohnic العائلات - تقييم TripAdvisor المعتمد

Very bad experience. Worst breakfast in our life, terrible service. Elevators dont work and you must walk to 14 floor. The bed is too hard for sleeping, you cant open windows. We had breakfast on 14 floor, in 7:30 breakfast started and 15 min later there were no plates and no food, we were hungry. Next day we complain and they let us to eat breakfast on first floor. There the breakfast was fine and next day again on 14 floor it was disaster. We eat out from thad day. The lady who is manager was agresive and no helpful at all. This hotel dont deserve 4 stars.

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