Mercure São Paulo Alamedas Hotel 4 نجوم

ملاحظة أراء العملاء 4.4/5 7,114 أراء

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Mercure Sao Paulo Alamedas Hotel
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+ 17 الخدمات

خدمات الفندق الإضافية

  • Hotel is 1.2 miles from major hospitals Nove de Julho and Sirio Libanes

  • Ideal for families. We have apartments with furnished mini kitchen

  • Enjoy a hotel in São Paulo with a pool with city view

  • Next to the famous Paulista Avenue, 5 minutes walk

  • We are 400 meters away from the Consolacao subway, only 6 minutes walk!

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • غرف للذين يواجهون صعوبةً في التحرك
  • يُسمح بإدخال الحيوانات الأليفة ادفع
  • مكيّف الهواء
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • تسجيل الوصول المبكّر/ تسجيل المغادرة المتأخّرة ادفع
  • التنظيف الجاف / كيّ الملابس ادفع
الترفيه والأنشطة
  • حوض سباحة خارجي غير مدفأ
  • مركز اللياقة
  • ساونا
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 1
  • خدمة الغرف
خدمات الأعمال
  • غرف للاجتماعات1
  • مركز الأعمال
  • توفر خدمة النسخ/الطباعة

موقع الفندق

Mercure São Paulo Alamedas Hotel

Rua Padre Joao Manuel 202
Jardins
SAO PAULO SP
01411000 sao paulo
البرازيل

الهاتف: +551130691600

الفاكس: (+55)1130691590

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • AIPORT BUS SERVICE :  Trianon Masp

  • METRÔ :  Consolação - 2 quadras

نظام تحديد المواقع العالمي (GPS):-23.560173, -46.66074

الإقامات المتوفرة لدينا

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

مطاعمنا وباراتنا

DA FRANCO

نوع المطبخ: عالمي

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 1

  • أقصى حجم: 56 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 12 أشخاص

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Mercure São Paulo Alamedas Hotel‎

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رأي ALL 4.4/5

7,114 أراء

تقييم TripAdvisor 4.0/5

1,381 أراء

2021 شهادة الامتياز من موقع TripAdvisor
2021 شهادة تميّز

Double pay for your hotel stay. Rip off!

ملاحظة Tripadvisor 1.0/5

mokoupai Business - 10/09/2021 تقييم TripAdvisor المعتمد

Pre-paid Reservation via Hotels.com for 3 nights. Hotel would not do 6:00 pm check out. So we did a full day prepaid via hotels.com. Presented hotel with second reservation info. At check out, they wanted to charge us again. We told them it was prepaid. They acknowledged. We left. 2-days later we got a bill for 4 nights. Additionally, we paid for our breakfast at hotel and we got billed for it again. All was done with Supervisor's approval "Lrissa" and front receptionist "Allan" whom she had zero of customer service. This place used to be good. We have been going there for over 15 years. New management is a rip off. We are in contact with Hotels.com to get the matter resolved.

Fantastic.

ملاحظة Tripadvisor 5.0/5

Adilson O Family - 05/09/2019 تقييم TripAdvisor المعتمد

Fantastic hotel located in a good area, near Avenida paulista - SP. The hotel is very comfortable and the staffs are ready to help you and friendly to give you walking tips about the city as well. It is a safe place to go out for a walk. Tks

Dear Adilson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards. Livia A.

Good hotel and an ok location

ملاحظة Tripadvisor 3.0/5

ValdirCampanini Family - 12/06/2019 تقييم TripAdvisor المعتمد

Me and my family (wife and daughter) spent a week here and had a great stay. The staff is very helpful and the amenities are really good. The location for business is nice, but for a vacation is not so good considering that you will get the traffic jam from Paulista Avenue and surrounding on daily basis. In the overall it was a pleasant stay.

Dear Valdir Campanini, Thank you for the great review of our staff and amenities. From this location you can walk to museums, theaters, shopping malls, parks, bookstores, restaurants and bars. There is also the subway station walking distance, so you can avoid traffic jam. The hotel offers a good swimming pool for those who are on vacation or who have time available to enjoy it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A. General Manager

Very good but could be excellent

ملاحظة Tripadvisor 4.0/5

Kris K Solo travel - 15/05/2019 تقييم TripAdvisor المعتمد

Everything about this hotel was just great, nice location, very good front desk staff, clean nice room and very responsive housekeeping. But it could have been excellent if, if they could have provided a wine or beer bottle opener in the room along with the other things provided in the hotel. Each time I needed to open a wine bottle or beer bottle one of the staff bring one up to my room waits until I used it as they had only one opener for the hotel. This happed 3 times in my 4 day stay. Those openers cost less than $5 and not sure why this big deal. Hope this hotel will take care of this minor issue and gain an Excellent rating from customers like me! That said, kudos to the front desk staff, always very helpful.

Dear Kris, We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The bottle opener should have been left in your room during your hole stay. Employees will be instructed in this matter. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia A. General Manager

Ok, but improvement needed

ملاحظة Tripadvisor 3.0/5

Sven v Business - 15/05/2019 تقييم TripAdvisor المعتمد

WiFi speed was far below what was needed, the room was a little outdated and lacked good isolation plus some small inconveniences. Breakfast was ok, but can be improved. The staff is really helpful and deserve a compliment!

Dear Sven, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The rooms were all refurbished and are available in 3 categories: Privilege, Suite and Standard. We appreciate your sharing your concerns, and we hope to better serve you in the near future. Sincerely. Livia A. General Manager

Great as always.

ملاحظة Tripadvisor 5.0/5

Pioneer31637415555 Friends getaway - 21/01/2019 تقييم TripAdvisor المعتمد

One of the best hotels in the region. Clean, good restaurant, good service, great location, hight sleep quality.This time my unic problem was with one of the taxi drivers that works in front of the hotel and his hate speech during the travel for the airport. I think in change the hotel next time because I´m afraid of him.. His name is gino I think, but I don´t want my name in this review, please, because I´m afraid.

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Livia A. General Manager

Excellent compromise price/quality/location

ملاحظة Tripadvisor 5.0/5

Travel57817276867 Business - 29/11/2018 تقييم TripAdvisor المعتمد

Very good compromise for the price, with outstanding location. Breakfast good. Personal friendly and attentive. Several types of rooms with different sizes (better rooms deserves the additional price). Comfortable hotel. Bathrooms slightly small.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Livia Alvisi

Too expensive for such service and type of room.

ملاحظة Tripadvisor 3.0/5

EmersonMH Solo travel - 13/11/2018 تقييم TripAdvisor المعتمد

This hotel used to have great service and it was not expensive (it has never been cheap too). But they have increased prices more than 100% on the last three years. On the other hand, service has decreased (front desk employees were talking to each other about how bad their jobs were). And reception is not good. I didn't feel welcome during my check in. Well, for this kind of service, it is better to go to a Ibis Budget kind of hotel...

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia A. General Manager

Excelent hotel 1

ملاحظة Tripadvisor 5.0/5

ricardolouizd Friends getaway - 03/10/2018 تقييم TripAdvisor المعتمد

Mercure SP Alamedas is a very well located hotel in a silent street but near the Paulista Avenue where you can find shopping centers, museums....The rooms are spacefull and the breakfast is delicious.I recommend for all travellers going to SP.

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards. Livia A. General Manager

Good location, a block away frim Main Street.

ملاحظة Tripadvisor 4.0/5

ss0fthew0rld Friends getaway - 27/09/2018 تقييم TripAdvisor المعتمد

I like to stay here for the quiet area is located, Inget esajr. Suite that has living room an a small Kitchenette. Close to museums and shopping malls, walking distance to subway, feels more like an apartment.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A. General Manager

Good Stay

ملاحظة Tripadvisor 4.0/5

KBH0913 Business - 03/05/2018 تقييم TripAdvisor المعتمد

Stayed only for a night but the hotel was more than adequate. Front desk staff was very helpful and checkin procedure went pretty smooth. It helps if you use the online service or mobile app to check in ahead of time. Amenities were ok. Would have loved it if they have a bigger fitness room but it was ok for the duration of my stay. Location of the hotel was close to Rua Augusta and Ave. Paulista. Would stay here again if the occasion/need arises.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to offer good quality of services. Thank you again for sharing your experience, and we hope your next visit as pleasant as the previous one. Sincerely. Livia A. General Manager

Fantastic !

ملاحظة Tripadvisor 5.0/5

Adilson O Couples - 05/02/2018 تقييم TripAdvisor المعتمد

The experience was amazing and everything was perfect ! The location is one of the best in São Paulo. The Mercure São Paulo Alamedas is near the Paulista Avenue and others important streets,so you can walk around easily.

Dear Adilson, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A. General Manager

Reveillon on the Paulista Avenue

ملاحظة Tripadvisor 4.0/5

lsarrouf Family - 04/01/2018 تقييم TripAdvisor المعتمد

the hotel are in a excellent location, next to the avenue but in a quieter street the breakfast is good, parking is very good and good room the hotel could be better if you remodel the common areas and lifts

Daer guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A. General Manager

Always the best

ملاحظة Tripadvisor 5.0/5

LCMF2014 Family - 02/01/2018 تقييم TripAdvisor المعتمد

The Hotel Mercure Alamedas is a great option. Ita has a wonderful location and a very good staff. It is clean and confortable. Is like my second home and the best place to saty for some days in São pauolo.

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Livia A. General Manager

3 DAY BUSINESS TRIP

ملاحظة Tripadvisor 3.0/5

David M Business - 16/12/2017 تقييم TripAdvisor المعتمد

The hotel itself is quite good however the Wi-Fi seems to be quite unstable. I was on a business trip and was unable to use the Wi-fi to connect to work in my room. Other than this, it was a reasonably good stay. If I return to the city again for leisure purposes I might choose this hotel but for business I might look elsewhere, The Air Conditioning worked well however it was very noisy suggesting that some maintenance is required.

Dear David, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Internet service will be upgraded in the following month and it will be monitored to see if further investment will be required. We hope to see you soon. Sincerely, Livia A. General Manager

Excelent Hotel

ملاحظة Tripadvisor 5.0/5

LCMF2014 Business - 01/10/2017 تقييم TripAdvisor المعتمد

One of the best Hotels in the region in its level. Just a problem with the wi fi, that was not working properly.. Its a good location and a great staff. Next MASp, Livaria cultura, metro, good restaurants and shopping centers.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our internet services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia A. General Manager

Perfect location and good amenities for a business trip

ملاحظة Tripadvisor 4.0/5

camilo8000 Business - 19/06/2017 تقييم TripAdvisor المعتمد

The location was perfect just a couple of blocks from paulista avenue. Plenty of restaurants and convenient stores around. Wi-fi could be better. Breakfast was really good with plenty of options to choose from

Dear guest, Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our internet services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia A. General Manager

Mercure alamedas sp

ملاحظة Tripadvisor 4.0/5

cris319 Business - 31/05/2017 تقييم TripAdvisor المعتمد

Everything was fine. The location of the hotel is good. The room was good. Just the breakfast could be better, with more options of food, including itens with no gluten and/or no lactose, in my opinion.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our breakfast services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Livia A. General Manager

Excellent stay.

ملاحظة Tripadvisor 5.0/5

Gloria Maria Br... A Solo travel - 10/05/2017 تقييم TripAdvisor المعتمد

Friendly and competent staff, great bed, excellent location. I only wish I could have stayed longer. The only thing I think could be improved is the fact that front apartments don't have double beds. Why not?

Dear Gloria, Thank you for the great review of our hotel! The front apartments are the Privilege Rooms (double beds), Suite Superior (double beds) and Twin Rooms. The Standard Rooms are in another positions. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely. Livia A.

Closer to Paulista ave

ملاحظة Tripadvisor 4.0/5

Peter W Couples - 05/05/2017 تقييم TripAdvisor المعتمد

The room was satisfactory, the check in was quick. Breakfast was extra and a bit expensive. The lifts are really small and slow. The area felt safe and there were a lot of nice restaurants close by. Overall an enjoyable stay

Dear Peter W. Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. We would like to inform there are available rates with breakfast included. We are glad that you enjoyed your stay and we hope to see you soon. Sincerely. Livia A.

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