Pullman Dakar Teranga 5 stars

Customer review rating (ALL Rating) 4.6/5 390 reviews

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Description

Hotel extras

  • In an arty location on the Plateau, the hotel hosts major cultural events.

  • Swim a few lengths in the heated pool, then relax on the private beach.

  • Pullman Spa is a real haven of peace with a traditional Moroccan hammam.

  • Sunday brunch is a must-do of the city!

  • Our hotel is Safe Hotels certified: book with complete peace of mind!

Our accommodation(s)

Hotel location

Pullman Dakar Teranga

10, Rue Colbert, Place de L' independance
BP 3380 DAKAR
Senegal

GPS:14.667778, -17.431611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  390 reviews

TripAdvisor Rating  4.5/5  1,908 reviews

Certificate of excellence 2024

Business

TripAdvisor rating 4.0/5

Sylvain K Business - TripAdvisor review

Perfect with very amiable staff. Clean rooms Good buffet for Breakfast Amenities excellent Les équipes à la réception sont très accueillantes. TV channels availability very convenient Excellent location in Plateau nearby offices and banks

Dear Sylvain K, En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre récent séjour dans notre hôtel et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Au grand plaisir de vous accueillir de nouveau lors de votre prochain séjour à Dakar, sincèrement. Awa Diop Diagne Responsable Qualité

Another Delightful Experience

Customer review rating 5.0/5

Edward G. Business - Confirmed reviews ALL

My experience at the Pullman, like previous ones, exceeded all expectations. From the moment I arrived, the staff were welcoming and attentive, ensuring that my stay was comfortable and enjoyable. A special thank you to Gerti, Jean, Aminata, Bintou and all the other staff at the hotel. The service throughout my stay was outstanding. Every request was met with promptness and professionalism, which truly made me feel like a valued guest. Whether it was the reception team, housekeeping, or the restaurant staff, everyone went above and beyond to make my stay memorable. However, while my experience was overwhelmingly positive, I believe there's an area that could use some improvement. The gym, though functional, had several machines that were either outdated or in need of repair. Some were rusty, and others didn’t work properly. With a hotel of Pullman’s caliber, I expected a gym that reflected the same level of excellence found in other areas of the property. Addressing these issues would make the experience even better for fitness enthusiasts like myself.

Dear Edward G., It is always a great pleasure for us to read that our guests return home with such fond memories of their stays and we would like to thank you for the time you took to share your personal experience at our Pullman Dakar Teranga hotel with us and TripAdvisor's community. Concerning the fitness, corrective measures have been taken and all the machines are working now. Also, thank you for taking the time to mention the names of the staff members who contributed to your well-being during your stay. This will enable us to congratulate them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Awa Diop Diagne Quality Manager

Home from Home

TripAdvisor rating 5.0/5

Mohamed G Business - TripAdvisor review

I had a wonderful experience at Pullman Teranga, Dakar. The personalised reception accorded me was warm and exceeded my expectations. I was upgraded to a beautiful suite with breathtaking ocean view and scenery. Staff were always friendly, cleanliness was top notch, and the food was exquisite. The location of the hotel is quite central to areas of my interests in town. Special thanks to Madam Bintou and Madam Gerti and their team at guest relations for making my stay a memorable one.

Dear Guest, Thank you very much for this glowing feedback! We are delighted that your experience at the Pullman Dakar Teranga has lived up to your expectations. We will not fail to convey your thanks to Mrs. Bintou, Mrs. Gerti and the entire guest relations team. We will be delighted to welcome you again for another unforgettable experience. Sincerely, Bénit OBA Quality Department

Great as always

Customer review rating 4.5/5

I. J. Business - Confirmed reviews ALL

From the check in to the check out every thing was as I wanted and even before I had to ask for the stuff knew exactly what I needed

Dear I. J., Thank you for your kind words. We are delighted that everything was to your liking and that Aminata and the manager met your expectations with professionalism. We take note of your remark about the connection on the balcony and are working to improve this aspect. We hope to welcome you back very soon. Sincerely, Bénit OBA Quality Department

Good lication, facing the sea

Customer review rating 5.0/5

Mr. P. Solo - Confirmed reviews ALL

Excellent welcome with clear explanation, welcome drink and upselling. Excellent room : spacious, amazing sea view, confortable and great design and art. Very professional and smiling housekeeping team.

Dear G., Thank you for this detailed and glowing comment! We are delighted that you enjoyed the location, the welcome, the room and the service of our team, especially Mr. Jean. We apologize for the server outage and are pleased that Mr. Jean was able to handle the situation effectively. We look forward to welcoming you back! Sincerely, Bénit OBA Quality Department

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Other web-users rate our hotel

  • 193 reviews 9.5/10 Location
  • 320 reviews 8.2/10 Room
  • 1,197 reviews 9.5/10 Service
  • 10 reviews 4.1/10 WiFi
  • 450 reviews 9.2/10 Food
  • 265 reviews 9.7/10 Vibe
  • 166 reviews 9.6/10 Breakfast
  • 120 reviews 8.8/10 Cleanliness

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