Sofitel Lyon Bellecour 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 2.782 görüş

Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4

Açıklama

Otel ekstraları

  • Gastronomi restoranı: Les 3 Dômes, panoramik manzara ve yerel ürünler

  • Panoramik açık büfe kahvaltı

  • Clés d'Or konsiyerj hizmetinizde

  • Biologique Recherche kürleri ve Derin Doğa masajları

  • Şehir merkezinde, Lyon'un Presqu'île bölgesinde

Konaklama olanaklarımız

Otelin konumu

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
Fransa

GPS:45.754188, 4.834351

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

LES 3 DOMES

Sizi Les 3 Dômes'ta ağırlamaktan büyük bir mutluluk duyarız!

Rezervasyon yaptir

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  2.782 görüş

TripAdvisor Derecesi  4.0/5  2.704 görüş

An experience to remember

Tripadvisor puanı 5.0/5

isobelgibson780 TripAdvisor onaylı yorum

We are having a wonderful stay at the Sofitel. Room very comfortable. Staff exceptionally friendly and helpful. In particular I would recommend the restaurant. Magnificent views matching the delightful food. The staff have been superb. Abel, Lou, Nicelas and Gregory have gone to great lengths to ensure that two elderly Scots have a vacation to remember. Along with the wonderful kitchen staff they have provided delicious meals and drinks, delivered with clear explanations and humour. A superb experience all round.

AVOID - this is a fake five star hotel

Tripadvisor puanı 3.0/5

hughd402 TripAdvisor onaylı yorum

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Excellent hotel - lovely staff

Tripadvisor puanı 5.0/5

David L Couples - TripAdvisor onaylı yorum

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

An enjoyable stay

Tripadvisor puanı 5.0/5

jwjlin Aileler - TripAdvisor onaylı yorum

Friendly and helpful reception, the rooms were immaculately clean and we also enjoyed the welcome drink as well. The hotel was quite centrally located and convenient. It was easy to walk to most places as well. Enjoyed the mini bar in the room as well which was complimentary.

Poor Sofitel stay

Tripadvisor puanı 3.0/5

E9422NCwilliams Couples - TripAdvisor onaylı yorum

We were expecting the same Sofitel standards as the Heathrow one but were very disappointed.Nice location,central to the old city and by the river.Room needs renovating.Drab and ordinary,certainly not the luxury one would expect from the huge prices. Only one of three elevators were working.There was no coffee availability at 7 a.m.

Dear E9422NCwilliams, Thank you for taking the time to share your experience at the Sofitel Lyon Bellecour. We are sorry that we did not meet your expectations during your recent stay with regard to the room facilities. We would also like to reiterate our sincere apologies for the inconvenience caused by the technical incident that occurred in two of our elevators during your stay. We did our utmost to repair the malfunction as quickly as possible, but the repairs took longer than we would have hoped and we sincerely regret this. We offer 24-hour room service, and we sincerely regret to hear that you were unable to enjoy a coffee at 7am. Please be assured that your comments are carefully studied and shared with our teams to improve our service. Nevertheless, we are delighted that you enjoyed our ideal location in the heart of Lyon. We hope that, despite your disappointment, you will give us the opportunity to welcome you again to demonstrate our commitment to providing you with a most enjoyable experience. Yours sincerely Claire Quality Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 626 görüş 9.4/10 Konum
  • 1.394 görüş 6.3/10 Oda
  • 1.561 görüş 9.1/10 Hizmet
  • 14 görüş 4.5/10 Wifi
  • 587 görüş 4.1/10 Otel Ambiyansı
  • 532 görüş 6.7/10 Konfor
  • 481 görüş 7.7/10 Yemek
  • 430 görüş 8.7/10 Kahvaltı

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