Sofitel Marseille Vieux Port 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 090

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Opis

O hotelu

  • Obudź się delikatnie ze śniadaniem bufetowym i widokiem na morze

  • Wzniosły i słoneczny widok

  • Smaczna i wyrafinowana kuchnia

  • Relaksujące i orzeźwiające zabiegi w Sofitel Spa

  • Spotkania na ostatnim piętrze oferują widok na stary port

Nasze pokoje

Lokalizacja hotelu

Sofitel Marseille Vieux Port

36 boulevard Charles Livon
13007 MARSYLIA
Francja

Pozycja GPS:43.292332, 5.361028

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 090

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 298

Nice hotel but bad service

Ocena na stronie TripAdvisor 4.0/5

Compass43161404299 Couples - Opinia zatwierdzona w TripAdvisor

Hotel is nice, clean and very well located. The view is truly breathtaking. However it is worth mentioning that the service is not up to a five star hotel. The staff is not helpful or friendly which is a bit disappointing for a hotel of this price and standing.

Needs substantial improvements !

Ocena na stronie TripAdvisor 3.0/5

473jpl Friends getaway - Opinia zatwierdzona w TripAdvisor

Had lunch at The Brasserie overlooking the port. Beautiful location . Very nice service. Poor quality food; the accounting department runs the kitchen. Used to be better. Standards are essential and dropping them to reach financial goals is a pity and leads to disaster and disappointments clients.

Dear Guest, Thank you for taking the time to write to us about your experience. We are sorry to read your dissatisfaction and apologize for any inconvenience. However, we would very much like to know in more detail what seems to have been lacking for you, so that we can improve. So please feel free to share more details with us. Best regards, Emeline Roudier Directrice Qualité & Expérience Client

Nice View, BAD SERVICE!

Ocena na stronie TripAdvisor 2.0/5

Ontheroadagain3400 Opinia zatwierdzona w TripAdvisor

This is DEFINITELY NOT A FIVE STAR HOTEL. It is telling you as it is, because of the location. In other words, the view. I believe none of the hotels on the port side has the the view of this hotel. But that is about it. Furniture is worn down. The bathroom and the shower are small. Decor is bland. The entry way looks cheap. The hotel is sparkling clean, hosekeeping is nice. Perhaps, the house keeping is the best part. Then, the rooftop restaurant is well ok. The food is not bad. Servers Max and Sterling are nice. But the welcoming host lady with dark hair black rimmed glasses, she is downright a liar. When I walked in on my second night, she said they were full. Turns out I found out there were a few tables later on. For the third night, I asked for a reservation, she told me that they are full again. Apparently, that was a lie. I checked with the reception, they booked me a table with themselves. Then, I go up there for dinner. There were only seven tables, Liar liar pants on fire. Apparently, she LIES as if her usual self. Maybe it is her usual self. She made wait standing a while she was chatting with some other customers on my first night at the hotel. I did not think of it first. But when I heard the lies lies pants on fire lady lie constantly, I realized. She is just very NOT nice. And for a breakfast, I was seated and then left my belongings. When to the buffet when back with my plate, my belongings were toseed to chair, my table was taken to make room for four poeple. No one I asked my permission. The guy who did this told me sit elsewhere with an annoying smile on his face. Oyyyyyyyyyyyyyyyyyyyyyyy Reallyyyyyyyyyyyy. This hotel has a view. That is it. And EXPENSIVE. For this kind of money they should hire NOT LIARS, NOT INCOMPETENTS.

Great place to stay

Ocena na stronie TripAdvisor 5.0/5

mariamacaloney Couples - Opinia zatwierdzona w TripAdvisor

Professional service, customer focused. Recommendations from the concierge service have been excellent and tailored to our needs . Overall a great place to stay for a short trip with a great location.

Wspaniały pobyt

Ocena klientów 5.0/5

Marcin Pobyt służbowy - Opinie potwierdzone ALL

Elegancki i komfortowy hotel w sercu Marsylii

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 512 Liczba opinii 9.3/10 Lokalizacja
  • 1 012 Liczba opinii 7.7/10 Pokój
  • 1 201 Liczba opinii 8.9/10 Obsługa
  • 7 Liczba opinii 6.5/10 Internet
  • 288 Liczba opinii 8.5/10 Śniadanie
  • 131 Liczba opinii 6.1/10 Czystość
  • 110 Liczba opinii 8.4/10 Napoje

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