Hotel Mercure Marseille Centre Vieux Port 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 306

Hotel Mercure Marseille Centre Vieux Port - Image 1
Hotel Mercure Marseille Centre Vieux Port - Image 2
Hotel Mercure Marseille Centre Vieux Port - Image 3
Hotel Mercure Marseille Centre Vieux Port - Image 4

Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Z certyfikatem ALLSAFE przez Bureau Véritas

  • Darmowe Wi‑Fi na terenie całego hotelu

  • 400 m od starego portu

  • W pobliżu centrum kongresowego WTC

  • Prawie 4000 m² powierzchni w Mercure/WTC Center

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Marseille Centre Vieux Port

1 rue Neuve Saint Martin
13001 MARSEILLE
Francja

Pozycja GPS:43.298807, 5.375029

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

LE FRIOUL

Bar czynny jest od 08:00 do 23:00. Wypróbuj nasze autorskie koktajle z tapas lub poznaj wina serwowane na kieliszki, a także posiłki w bistro w sportowym otoczeniu ze ścianą telewizorów.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 306

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 619

Rugby world cup stay

Ocena na stronie TripAdvisor 5.0/5

LothiansJack Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel reception staff were lovely on arrival offering to store our bags until the room was ready. Throughout our stay they answered questions and were helpful. The bar was popular with fellow rugby fans and we enjoyed watching some of the matches on the big screen. Pizza and pasta was available sometimes and came quickly when we could order it. Our room was comfortable and we had a nice view which is always appreciated. The air conditioning worked but was not very powerful. The shower was good. Breakfast was great with lots of choice to suit most tastes. The scrambled eggs were perfect. The lifts got busy at times so perhaps signposting the stairs would help at peak times. Google maps sent us along back streets a few times when trying to find the hotel. Once we had our bearings it was easy to stay on wide and clean routes to go to the vieux port area or to Noailles to jump on the metro. Perhaps the hotel could add details of a walking route from the nearby stations using the main roads to help future visitors. Overall we had a good trip to Marseille and felt very secure in this hotel.

Hello, Thank you for taking the time to write this review. The Rugby World Cup is an important event. My team and I are delighted to read that you were able to take full advantage of it and that we were able to provide you with the services you needed for a pleasant stay. I hope that we will have the pleasure of welcoming you again, and in the meantime I send you my warmest regards. Yoann P. - General Manager Mercure Marseille Centre Vieux-Port - Eco-labeled hotel Green Key 2023

Some good, some not so good

Ocena na stronie TripAdvisor 3.0/5

HKPiper Opinia zatwierdzona w TripAdvisor

Location wise the hotel is just two or three minutes walk from the Colbert Metro Station or maybe 14 minutes walk from the main St Charles railway station. It is also only about five to seven minutes walk from the main tourist area down by the port. Obviously not the fault of the hotel but the street it is on it heavy with graffiti, there was smell of urine and hobos sleeping nearby. That might sound nasty, but it's just a fact. Check-in was simple and quick and the lobby is OK if you like looking at a piano covered in faux graffiti. All rather tacky and blingy looking. Bedroom was OK if you like decor in purple and vinyl light blue covered chairs in your room. No proper desk for computer use although you can use a small table and stool. Wifi connection was good. Air-conditioning worked. Bathroom acceptable although the 'open' toilet brush holder could surely be improved upon. Hairdryer provided but you can't use it in the bathroom as there is no plug point for a hair dryer. It can however be used in the hallway. Carpet was dirty. I thought at first it was maybe just our room but upon stepping out into the corridor there was dirt and dust everywhere, especially along the sides by the skirting boards. The cleaners main corridor door was often left open letting guests see inside the cleaners store room area. Breakfast was good. In fact, most of it was better than good. Comprehensive selection of breads and croissants/pastries, cheeses, hams, fruit, yoghurt, cereals, coffee machines and scrambled egg. The fallafel was also a great thing which I hadn't expected. Not so good were the burnt sausages and the very fatty/oily streaky bacon each morning. But overall, a good variety and enjoyable. Would we return? Probably not. The hotel really needs to do something to clean the carpets in the corridors properly and to get new toilet brush holders in the rooms. Very off-putting.

Fantastic location

Ocena na stronie TripAdvisor 5.0/5

607yvonned Opinia zatwierdzona w TripAdvisor

Amazing hotel. The location is perfect and the grounds are beautiful. So relaxed, an opportunity to get away from it all... Added bonus 2 charging ports in the bed so no need to use adapter! The breakfast was lovely. Staff were very nice and helpful.

Hello and thank you very much for your comment which I did not fail to pass on to my collaborators and who were delighted with it. Looking forward to welcoming you again, Best regards Yoann P. - General Manager Mercure Marseille Centre Vieux-Port Eco-labeled hotel Green Key 2023

Exceptional Service, Unforgettable Experience at Hotel Mercure, Marseille

Ocena na stronie TripAdvisor 5.0/5

ozgurertem Couples - Opinia zatwierdzona w TripAdvisor

Our stay at Hotel Mercure in Marseille was nothing short of excellent, highlighted by the remarkable service provided by their exceptional team. The star of my experience, without a doubt, was Ben, the receptionist. His assistance during the check-in process was seamless, efficient, and truly welcoming, setting a high standard for the remainder of my stay. Navigating Marseille's busy streets was initially challenging, but locating the hotel's carpark became incredibly simple thanks to Ben's comprehensive directions and friendly assistance. His exceptional professionalism, combined with his warm personality, added a special touch to our visit. I highly recommend this hotel for its top-tier service, superior accommodations, and outstanding staff.

Hello and thank you very much for this positive and kind comment. Our team was delighted to read you and especially Ben. Your words are a great reward for their professionalism. I hope that we will have the pleasure of welcoming you again during a future stay in Marseille and in the meantime send you my cordial greetings. Yoann P. - General Manager Mercure Marseille Centre Vieux-Port Eco-labeled hotel Green Key 2023

Awesome staff.

Ocena na stronie TripAdvisor 5.0/5

124wallya Opinia zatwierdzona w TripAdvisor

Floriane is the best barman in the city. If you want to be treated well visit this man at the Hotel Mercury Vieux de port!!! Thank you Florian for making my stay a pleasure. I cannot wait until I visit again.

Hello, Florian, to whom I did not fail to transmit your message, thanks you for these praises. I recognize that we have an excellent barman, very professional and who knows how to prepare excellent cocktails in a nice Cuban atmosphere. It is with great pleasure that the whole team will welcome you during your next visit to our establishment. Sincerely and see you soon Yoann Perrin General Manager Mercure Marseille Centre Vieux-Port Eco-labeled hotel Green Key 2023

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 511 Liczba opinii 8.8/10 Lokalizacja
  • 664 Liczba opinii 7.2/10 Pokój
  • 613 Liczba opinii 8.7/10 Obsługa
  • 13 Liczba opinii 8.1/10 Internet
  • 311 Liczba opinii 7.9/10 Komfort
  • 308 Liczba opinii 9/10 Śniadanie
  • 245 Liczba opinii 5.5/10 Czystość
  • 155 Liczba opinii 4.6/10 Udogodnienia

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