Novotel Cairns Oasis Resort 4,5 stelle

Every morning at breakfast we were met with Mel with her beautiful smile and Jolly personality. Helped us out with places to explore too. Mel is really amazing and is a real asset to the Novotel Oasis Cairns. Thanks Mel 😁 The people on the desk were also very friendly too. We will be back .

Booked the room via Expedia, 3 night stay. Room: clean, modern, spacious, comfortable. A few issues though: air cond marginally adequate, good thing it wasn't hot, ac fan wasn't blowing right. Advised front desk on checkout. Also, door on bathroom awkward design re entry and access to toilet. Bar fridge built into cabinet, no ventilation to let heat escape, so fridge didn't work well. Pluses: ease of parking with direct lift access to room. Location, easy walk to everything including dining precinct. Poolside bar, amazing with good variety and prices. Staff, professional and friendly. Would recommend and will stay there again.

Great location central to everything, good value for money , we used restaurant, room service, bars would rate 10/10 . Staff friendly in all areas but a special mention to Mel in the restaurant, incredible to see how she interacts with everyone, friendly, helpful . Room was well presented and clean , pool bar is great , your desk helpful although it was Mel from restaurant who helped us organise our days 👍 We had 6 rooms in total .

We had four rooms booked for a family getaway. (Three generations) The location, pool, facilities, and restaurant are all amazing. The staff were very friendly and helpful. We really enjoyed our weekend getaway.

I am a Cairns local who has visited and stayed at this hotel numerous times over the years, but last Sunday was by far our best day. The hotel is clean, organised and beautiful. We came for a morning swim with friends to celebrate our sons birthday. It was not an organised party, just a few mums and their kids ready to enjoy your pool the refreshment’s and food. We enjoyed great service at the bar with mock tails and espresso martini’s of such a high standard. The fun continued with the organised games and excitement created by an outstanding staff member Xander. He organised great races, fun activities and involved all the kids in the pool area. He was professional, friendly, engaged and enthusiastic the whole day. We had planned to stay for a quick visit, but ended up staying for lunch and more drinks. Our kids could not stop raving about him and his kind fun communication with them all. As parents we were involved in a parents race and watched on as He did an outstanding job. Thank you for providing this service, we look forward to coming back and will be passing on positive stories to our friends. I’m excited to come and stay for the weekend soon just so the kids can have another great day.