Novotel Lausanne Bussigny 4성

고객 평점 (ALL 평가) 4.4/5 944 리뷰

Novotel Lausanne Bussigny - Image 1
Novotel Lausanne Bussigny - Image 2
Novotel Lausanne Bussigny - Image 3
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호텔설명

호텔 추가 정보

  • Fitness room, sauna. Bar-restaurant, bright design, international cuisine.

  • Natural swimming area closed until next season

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

숙박

호텔 위치

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

L'OXYGÈNE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  944 리뷰

TripAdvisor 평가  4.0/5  1,199 리뷰

Great Location

트립어드바이저 평점 3.0/5

mregcs TripAdvisor 인증 리뷰

Compared to other Novotels I've stayed at, this one fell slightly short in service level and amenities, with no recognition for Platinum members. I'm unlikely to stay here again, but I must admit that the cleanliness and friendliness of most front desk staff, particularly one who went "above & beyond" to assist me at 1.30am (Sorry I couldn't remember his name)

Dear Shihan A, thank you for sharing your feedback. We sincerely apologize for falling short of your expectations regarding the service level and amenities. We appreciate your kind words regarding the cleanliness and friendliness of our front desk staff, especially during your late-night assistance. We will address your concerns internally to enhance the experience for all our guests. We truly hope to have the opportunity to welcome you back and provide a more remarkable stay. Best regards, Novotel Lausanne Bussigny

Very nice for families

트립어드바이저 평점 5.0/5

RaffaLemon 가족 - TripAdvisor 인증 리뷰

Very nice hotel. Spacious room with double bed ( very very comfortable) and they also open the sofa bed since we were 2 adults and two children. The sofa bed was comfortable and big enough for two adults. Bathtub in the bathroom. Kettle with tea and coffee. Small fridge At the entrance there is a fountain water with still water and sparkling,. We paid for the breakfast and it was worth, big variety and very good

Good, but Could be Better

트립어드바이저 평점 3.0/5

Michael P TripAdvisor 인증 리뷰

This hotel, located in Bussigny, about 15 minutes from Lausanne, has some nice features -- the rooms are generally pleasant, the breakfast is good (although not cheap), and the restaurant is high quality. Unfortunately, there are some shortcomings that keep it from being really top notch. The housekeeping is spotty -- one day all of our towels were removed by the housekeeping staff but none were replaced. On another, the cleaning was incomplete. The air conditioning was fairly noisy. And like too many hotels these days, even in summer they give you a heavy comforter that necessitates cranking up the air conditioning to sleep comfortably. If you're going to be in Bussigny this is a reasonable choice (there's only one other hotel), but needs to do a bit of work to be a really good choice.

Whats wrong with the front desk?

트립어드바이저 평점 1.0/5

naquiahxmarc 가족 - TripAdvisor 인증 리뷰

For a business hotel you would think the front desk staff would be competent enough to do their job. After countless stays I became increasingly more fed up with dealing with the Front desk. I am asked to verify my billing address prior to check-in but I lost count of how many times the bill ends being wrong anyway. The staff at reception always seem disinterested in their jobs and seem to have lost any passion they might have had. You should have a better grasp of what is important for your guests and in my case I had made it clear on multiple occasions it was a bathtub but this simple request was rarely met despite mentioning many times I would rather wait longer for such a room than have an early check-in. My advice to others would be to pay a little extra and stay at the Movenpick. I honestly regret not having done this sooner.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Do not hesitate to contact us directly at h0530-gm@accor.com and help us to understand the situation and find a solution. Sincerely, F. Fleury - GM

Scammers. Be aware

트립어드바이저 평점 1.0/5

mart_nt954 Couples - TripAdvisor 인증 리뷰

I stayed 12 days ago. Still did not receive my 400 dollars deposit back. Never trust such hotels. Just read other opinions, do not make the same mistake i did. Now i will have to denounce them to get the money back. A shame for Accor

too easy, no interest this style of comment in group ... I remain available, but always more easily in writing.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 282 리뷰 7.7/10 위치
  • 474 리뷰 7.4/10 객실
  • 485 리뷰 8.4/10 서비스
  • 251 리뷰 7.6/10 조식
  • 194 리뷰 5.5/10 레스토랑
  • 181 리뷰 7.9/10 청결도
  • 169 리뷰 2.8/10 가격 대비 가치
  • 44 리뷰 4.9/10 웰니스 센터

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