Novotel Breda 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 1,239 รายการ

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Dr Batenburglaan 74, 4837 BR Breda, Netherlands

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ความพิเศษของโรงแรม

  • Located in lush nature and close to the centre

  • Private parking and rental bicycles available

  • 30 minutes from theme park Efteling and Beekse Bergen

  • Delicious breakfast buffet, bar and restaurant

  • Reception at your service 24 hours a day

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Novotel Breda

Dr Batenburglaan 74
4837 BR Breda
Netherlands

พิกัด:51.566607, 4.745189

โทรศัพท์
แฟกซ์ +31 76 565 8758

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • รถรับส่ง
  • ร้านอาหาร
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

MOODFOOD By NOVOTEL BREDA

MOODFOOD By NOVOTEL BREDA is the beating heart of our hotel; a meeting point and a great place to relax. Our menu reflects the diversity of the city of Breda, with seasonal suggestions, international classics and locally sourced dishes.

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รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 1,239 รายการ

เรทติ้งบน TripAdvisor  3.8/5  รีวิว 993 รายการ

Good Hotel for Breda

คะแนนจาก Tripadvisor 5.0/5

johnmZ6049PL ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great hotel for business around Breda. Super friendly staff & good food in the restaurant. Rooms could do with a little modernising, but have all that you need as well as an espresso machine. About a 45 min walk into Breda centre (or 5 mins in a taxi).

Dear Johnmz, Thank you for taking the time to share your review. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We do carry out maintenance whenever necessary to keep our rooms up to date. However, we have noted your comment and will be considering it. We hope we will have the opportunity to see you again in the future. Best regards, Yanniek - Front Office employee

Prepare for rough check-in

คะแนนจาก Tripadvisor 2.0/5

LeTeuton รีวิวที่ได้รับการรับรองจาก TripAdvisor

You arrive at the reception and the first question after a brief hello is if you came by car. As the hotel is in the middle of nowhere, I guess everybody comes by car, unless they come with a coach tour. "That would be 7.50€ extra, thank you very much, and we charge you a city tax. Please pay now." Not, for example, And how are you today ? A hotel that makes you feel like a cash cow has a serious management issue. I then went to the bar to get a beer (the "welcome" drink). It was the size of a tequila shot. Asking for a normal sized glass of beer, it was refused. Maybe I don't deserve a normal beer as I am only silver member ? I would've paid for it, that's not the issue of course, but for a guest to be told we won't give you one is just crazy. I did not have breakfast, I only need a cup of coffee, and for this it was way way too expensive. The room was fine, the bed comfortable and I slept well. But the way they treat you upon arrival does not inspire me to give more stars.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found the room to your satisfaction and that the comfort of the bed contributed to a good night's sleep. We regret to hear that certain aspects of your arrival and experience at the bar did not meet your expectations. Our parking fee and city tax are standard practice, although we understand that the way these charges are presented can significantly impact the guest's perception. Furthermore, it seems we missed an opportunity to provide a satisfying experience regarding our welcome drink, which is meant as a gesture of hospitality. We are sorry if this made you feel undervalued, especially as a valued silver member of our loyalty program. Finally, it is great to hear that despite the issues faced, the quality of your rest was not compromised. We take pride in the peaceful environment and the high standards we set for our room amenities and overall cleanliness. Kind regards, Loes - Front Office employee

Poor stay

คะแนนจาก Tripadvisor 2.0/5

bridgerobe ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

In the outskirts of town parking at extra cost despite being in the middle of nowhere. Easy to reach by car. Old building but renovated rooms Standard Novotel rooms. I had a dinner and despite waiting 35 minutes the meat was good. Service good as well. I had two major issues though: the old building doesn’t help with soundproofing and the vent in the toilet kept going all night long and this was noisy and spoiled my night. On top of that one of the worst breakfasts I had in years in an hotel of this standard. Look at the pictures and if you travel much like me you get the point. Funny enough they didn’t even had English breakfast black Tea! And when I asked for it the guy in charged seemed annoyed by my request and answered - this is what we have !!!

Dear guest, Thank you for taking the time to share your feedback. We are pleased that you found our location convenient and our renovated rooms to your liking, reflecting our commitment to providing a comfortable stay. It is great to hear that you enjoyed the quality of the meat served at our restaurant and the service provided by our staff. While we are glad you reached us easily by car, we regret to hear about the challenges you faced during your stay. Our hotel strives to ensure a peaceful environment; however, we apologize if the ventilation noise disrupted your rest. We understand how important a good night's sleep is to our guests and take your feedback seriously. Furthermore, we are disheartened to learn that our breakfast selection did not meet your expectations, particularly with the absence of English breakfast tea, which is a favorite for many. We also regret if any interaction with our staff did not reflect the high level of customer care we aim to deliver. Nonetheless, we appreciate your positive comments on our service and your dining experience, which are indicative of the standards we strive to uphold. The satisfaction of our guests is our top priority and we are always looking for ways to enhance the overall experience at Novotel Breda. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Yanniek, Front Office employee

Quiet location

คะแนนจาก Tripadvisor 5.0/5

vivekdudheria รีวิวที่ได้รับการรับรองจาก TripAdvisor

Big and cosy rooms with a nice homely feeling. Still remember their angular windows. Very nice garden and location. Absolutely quiet and blissfull. Their breakfast buffet was very good ,even for a vegetarian like me. Loved the food and tea options.

Dear Guest, Thank you for this great review. It is gratifying to hear that you enjoyed the tranquility of our location, as well as the spacious and comfortable ambiance of our rooms. Your mention of the distinctive angular windows brings us particular joy, as it highlights the unique character of our hotel. The serene garden is indeed one of our favorite retreats and we are pleased it contributed to your peaceful experience. Knowing that you found bliss in the quiet surroundings reaffirms our commitment to providing a restful environment. We also take pride in catering to various dietary preferences and are glad that our breakfast buffet with its vegetarian and tea options met your approval. At Novotel Breda, we strive to ensure that every guest starts their day on a delightful note. Once again, thank you for your commendations and for choosing Novotel Breda. We take great pride in creating memorable experiences and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon. Kind regards, Loes, Front Office employee

Not a four star experience, generally bad

คะแนนจาก Tripadvisor 2.0/5

johanmartijnb ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The good thing was that the room was adequate and quiet and there were some helpful staff. Unfortunately, not all. More unfortunate is that this is where the good stuff ends. The room was not clean on arrival. The curtain was stained, the door had what seemed to be coffee spots and there was brown slush in the mini fridge. Cleaning the room was problematic for the full two weeks of my stay. It hardly happened at all and only got done properly once after I personally instructed the cleaners on what needed to be done. And then again, it all got neglected the days after that. So, no improvement either. The bathroom sink was never cleaned. Neither was the wall of the shower or the fridge. The bed top cover just gets pulled straight while the bedsheet is not even tucked in. Worse, when it was no longer clean, it never got replaced until I insisted on it. The senior receptionist did not seem interested to resolve any problems. My complaints were listened to and then completely ignored. She was only interested in deflecting and profit. My request to report the complaints to management were completely ignored. On top of that, the room was uncomfortably hot. The airconditioning does not allow for individual room cooling. The good news is that the system is being renovated and that this problem should be resolved in the near future. Some staff can’t be bothered to even try and help. It seems to be too much to ask to get even clean towels and forget about making the bed. While others go out of their way to make up for those mistakes. You might get lucky if you meet up with the right staff members at the right time. The hotel is rated as a four star hotel. But the facilities barely allow for a three star rating. There is no gym, no additional toiletries and definitely no consistently high standard staff. In general, I will never come back here again. I will not recommend this hotel for anyone planning to stay more than one or two days maximum.

Dear Johan-Martijn, Thank you for taking the time to share your feedback. We are truly sorry to learn about the issues you faced regarding the cleanliness and the air-conditioning. We take your feedback seriously and will address these concerns with our housekeeping team to ensure improvements are made. We apologize for any inconvenience caused by the reception staff, and we will work on enhancing our customer service training. Please note that our hotel is continuously working on improvements, and we are planning renovations in the near future. We hope to provide a better experience for our guests in the future. During the conversation with our manager we asked you how we could help you. This was not necessary. Again, we are truly sorry for all the inconvenience that has been made during your stay. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Kimberley, Administrative employee

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