Novotel Breda 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.1/5 รีวิว 1,249 รายการ

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Dr Batenburglaan 74, 4837 BR Breda, Netherlands

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ความพิเศษของโรงแรม

  • Located in lush nature and close to the centre

  • Private parking and rental bicycles available

  • 30 minutes from theme park Efteling and Beekse Bergen

  • Delicious breakfast buffet, bar and restaurant

  • Reception at your service 24 hours a day

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Novotel Breda

Dr Batenburglaan 74
4837 BR Breda
Netherlands

พิกัด:51.566607, 4.745189

โทรศัพท์
แฟกซ์ +31 76 565 8758

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • รถรับส่ง
  • ร้านอาหาร
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

MOODFOOD By NOVOTEL BREDA

MOODFOOD By NOVOTEL BREDA is the beating heart of our hotel; a meeting point and a great place to relax. Our menu reflects the diversity of the city of Breda, with seasonal suggestions, international classics and locally sourced dishes.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.1/5  รีวิว 1,249 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 988 รายการ

Quiet location

คะแนนจาก Tripadvisor 5.0/5

vivekdudheria รีวิวที่ได้รับการรับรองจาก TripAdvisor

Big and cosy rooms with a nice homely feeling. Still remember their angular windows. Very nice garden and location. Absolutely quiet and blissfull. Their breakfast buffet was very good ,even for a vegetarian like me. Loved the food and tea options.

Dear Guest, Thank you for this great review. It is gratifying to hear that you enjoyed the tranquility of our location, as well as the spacious and comfortable ambiance of our rooms. Your mention of the distinctive angular windows brings us particular joy, as it highlights the unique character of our hotel. The serene garden is indeed one of our favorite retreats and we are pleased it contributed to your peaceful experience. Knowing that you found bliss in the quiet surroundings reaffirms our commitment to providing a restful environment. We also take pride in catering to various dietary preferences and are glad that our breakfast buffet with its vegetarian and tea options met your approval. At Novotel Breda, we strive to ensure that every guest starts their day on a delightful note. Once again, thank you for your commendations and for choosing Novotel Breda. We take great pride in creating memorable experiences and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon. Kind regards, Loes, Front Office employee

Not a four star experience, generally bad

คะแนนจาก Tripadvisor 2.0/5

johanmartijnb ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The good thing was that the room was adequate and quiet and there were some helpful staff. Unfortunately, not all. More unfortunate is that this is where the good stuff ends. The room was not clean on arrival. The curtain was stained, the door had what seemed to be coffee spots and there was brown slush in the mini fridge. Cleaning the room was problematic for the full two weeks of my stay. It hardly happened at all and only got done properly once after I personally instructed the cleaners on what needed to be done. And then again, it all got neglected the days after that. So, no improvement either. The bathroom sink was never cleaned. Neither was the wall of the shower or the fridge. The bed top cover just gets pulled straight while the bedsheet is not even tucked in. Worse, when it was no longer clean, it never got replaced until I insisted on it. The senior receptionist did not seem interested to resolve any problems. My complaints were listened to and then completely ignored. She was only interested in deflecting and profit. My request to report the complaints to management were completely ignored. On top of that, the room was uncomfortably hot. The airconditioning does not allow for individual room cooling. The good news is that the system is being renovated and that this problem should be resolved in the near future. Some staff can’t be bothered to even try and help. It seems to be too much to ask to get even clean towels and forget about making the bed. While others go out of their way to make up for those mistakes. You might get lucky if you meet up with the right staff members at the right time. The hotel is rated as a four star hotel. But the facilities barely allow for a three star rating. There is no gym, no additional toiletries and definitely no consistently high standard staff. In general, I will never come back here again. I will not recommend this hotel for anyone planning to stay more than one or two days maximum.

Dear Johan-Martijn, Thank you for taking the time to share your feedback. We are truly sorry to learn about the issues you faced regarding the cleanliness and the air-conditioning. We take your feedback seriously and will address these concerns with our housekeeping team to ensure improvements are made. We apologize for any inconvenience caused by the reception staff, and we will work on enhancing our customer service training. Please note that our hotel is continuously working on improvements, and we are planning renovations in the near future. We hope to provide a better experience for our guests in the future. During the conversation with our manager we asked you how we could help you. This was not necessary. Again, we are truly sorry for all the inconvenience that has been made during your stay. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Kimberley, Administrative employee

Disrecpecful treatment at front desk

คะแนนจาก Tripadvisor 1.0/5

Raulsanzesclarin ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

On the 2nd day my room card was turned off, I was not able to get into my room, with my passport and luggage inside, because they said that I wasn’t paid the room. But it was not true! Room was paid through a Voucher. Meanwhile the treat was very disrespectful, I said “I need to get into my room”, and the answer “you have to pay” while smiling… It was really shocking to me because I couldn’t prove the room was paid but it was and they don’t care.

Dear Raulsanzesclarin, Thank you for taking the time to review your stay. We are glad to hear that you enjoyed our convenient location and comfortable accommodations. However, we are truly sorry for the inconvenience you faced with your room card and the misunderstanding regarding the payment. We understand how frustrating this situation must have been for you, and we apologize for any miscommunication or disrespect you may have experienced at the front desk. Please rest assured that we take all feedback seriously and will address this issue with our team to ensure better communication and service in the future. We strive to provide a welcoming and professional environment for all our guests, and we hope to have the opportunity to make it right for you on your next visit. We hope to see you again in the future. Kind regards, Kimberley, Reservations Employee

Would stay again if in Breda.

คะแนนจาก Tripadvisor 4.0/5

DavidJerseyCI Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The Novotel in Breda is pretty typical of any traditional Novotel in lay out and what to expect. The room I had was a superior with two single beds- I had booked last minute. Comfortable and clean. Came with a fridge, tea/coffee facilities and a safe. Bathroom was clean and standard. Food in restaurant was on expensive side albeit the ribs were excellent. Special shout out to the woman server who had a massive smile on face and nothing was too much effort. Breakfast was fine. If you have time there are forest walks and marshes nearby which are really worth the visit. Not sure why had to pay for parking as not in centre of town and appeared to be part of hotel. In summary. Good Novotel with good customer service.

Dear David, Thank you for taking the time to share your feedback. We are glad to hear that you found our superior room comfortable and clean, and that our staff provided excellent customer service, especially our server in the restaurant. It's great to know that you enjoyed the ribs and had a pleasant breakfast during your stay. We appreciate your recommendation of the nearby forest walks and marshes for our future guests to explore. We apologize for any inconvenience caused by the parking fee. While our hotel is not located in the city center, we do provide a private parking lot for our guests' convenience, and the fee helps us maintain the facility. We hope this did not detract too much from your overall experience. We hope to welcome you back in the future. Best wishes, Fenna, Administrative employee

Never ever again will I come here. Just unacceptable in this day and age.

คะแนนจาก Tripadvisor 1.0/5

jujuu733 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Unacceptable standard taking into consideration how much they are charging. This should not happen in 2023. This is my 3rd stay in this hotel. Standards have fallen to unacceptable levels. Firstly, charging for parking in a quiet neighbourhood where no one will visit is criminal. Secondly, avoid at all cost during the summer period. The AC does not work and I was awake the whole night. Opening the windows did not even help. Thirdly, as an Accor member, you are treated with complimentary water. This hotel charges a whooping €6 for a bottle of water. Have travelled the world and no one does this. This is what I call unacceptable levels of profiteering. What a rip off. Never ever will I step foot in this hotel. I came here again because of past good memories and what a regret. The management should be ashamed of themselves.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your loyalty and are sorry to hear that your experience did not meet your expectations this time. Regarding the parking fee, we strive to maintain competitive pricing in our area, and the fee helps us maintain our private parking lot for our guests' convenience. We are concerned to hear about the air conditioning issue you experienced during your stay. Our hotel does have climate control in all rooms, and we regret that it did not function properly for you. We will certainly look into this matter to ensure a comfortable stay for our future guests. As for the bottled water, we understand your concern and will take your feedback into consideration as we continuously work to improve our services. However, we would like to point out that tap water is perfectly drinkable in the Netherlands. Once again, we apologize for any inconvenience you experienced during your stay and appreciate your valuable feedback. We hope you will return for an improved experience in the future. Kind regards, Fenna, Administrative employee

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ราคาเริ่มต้นสำหรับ 1 คืนต่อ 1 ท่านในประเภทห้องพักในราคาใกล้เคียงกัน ไม่รวมบริการเสริม ไม่รวมอาหารเช้า ราคานี้เป็นราคาปกติรวมภาษีที่ต่ำที่สุด (สามารถชำระภาษาบางประเภทได้ที่โรงแรม (เช่น ภาษีวันหยุด) ตามกฎหมายท้องถิ่นที่เกี่ยวข้อง) ของโรงแรมประเภทนี้ สามารถดูราคาสำหรับการเข้าพักหนึ่งคืนในอีก 20 วันถัดไปได้ในเว็บไซต์ https://all.accor.com/ ความพร้อมให้บริการขึ้นอยู่กับช่วงเวลาที่เข้าพักและจำนวนห้องว่าง ราคานี้รับประกันเฉพาะราคาที่ดีที่สุดแบบไม่มีข้อจำกัดเท่านั้น ทุกการจอง (จากต่างประเทศ) สามารถชำระผ่านสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น การจองจะได้รับการการันตีเมื่อชำระด้วยสกุลเงินของประเทศที่โรงแรมนั้นตั้งอยู่เท่านั้น คุณสามารถดูอัตราแลกเปลี่ยนในสกุลเงินของคุณได้โดยประมาณ แต่อัตราแลกเปลี่ยนไม่ใช่อัตราที่แน่นอน ขณะที่ชำระเงิน ธนาคารของท่านอาจคิดค่าธรรมเนียมธนาคารหรือค่าธรรมเนียมแลกเงิน