노보텔 부다페스트 시티 & 부다페스트 콩그레스 센터 4성

고객 평점 (ALL 평가) 4.4/5 412 리뷰

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Alkotas utca 63-67, NTAK: SZ19000377, szálloda, 1123 부다페스트, 헝가리

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호텔 위치

노보텔 부다페스트 시티 & 부다페스트 콩그레스 센터

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 부다페스트
헝가리

GPS:47.488441, 19.023734

전화
팩스 +36 1 466 5636

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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NOVO2

셰프들의 창의성과 경험이 없었다면 NOVO2 라운지 바는 결코 특별하지 않았을 것입니다. 전 세계의 풍미에서 영감을 받아 각자의 독특하고 독창적인 스타일을 창조합니다. 현대식 요리. 어린이 메뉴도 제공됩니다.

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자세히 보기

ALL 평가  4.4/5  412 리뷰

TripAdvisor 평가  4.0/5  1,201 리뷰

Somewhat dissapointing, but convenient if you're at the conference center

트립어드바이저 평점 3.0/5

thomasvochten TripAdvisor 인증 리뷰

A basic hotel, relatively small rooms with only the essential amenities. Everything feels a bit dated, but at least I had a clean room. The air conditioning does not work, and the window only opens for a few centimeters. Lots of people struggling with their key cards for the rooms and elevators. Breakfast is okay, maybe a bit more bread options (only white bread offered) would be nice. For the price I paid, I expected a bit more.

Dear Thomasvochten, Thank you for your honest feedback. We're glad to hear that you found the room clean, but we regret that other aspects of your stay fell short of expectations. We apologize for the issues you encountered with the air conditioning. Your suggestion for more bread options at breakfast is noted, and we will consider it for improvement. We appreciate your insights and will work to address these concerns to offer a better experience in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Very disappointing

트립어드바이저 평점 2.0/5

iguna75 TripAdvisor 인증 리뷰

When travelling around Europe we often choose Novotel hotels and we have always been satisfied. However, not this time. The cleanliness of the room left much to be desired, especially the toilet. Mold in the shower, for me this is unacceptable in a 4* hotel. Poor breakfast, many stale products, lacks in bread. No tea (sic!) - when I asked where I could find tea, the service man brought me 2 bags - I have never encountered anything like that!!! The cleanliness of the restaurant also left much to be desired, especially around the coffee machines. The service at the reception was nice and helpful and that is the only reason I rated the hotel 2 stars. This was definitely our first and last visit to this hotel!

Dear Iguna75, I’m really sorry to hear about your disappointing experience. Your feedback is invaluable, and I want to assure you that we take cleanliness and service very seriously. I’m particularly concerned about the issues you’ve mentioned with room cleanliness, the breakfast, and the restaurant. We aim to maintain high standards, and it’s clear we missed the mark in this instance. I’ve shared your comments with our housekeeping and kitchen teams to address these concerns immediately. Thank you for acknowledging the helpfulness of our reception staff. We appreciate your honest feedback and will use it to improve our service for future guests. If you’d like to discuss this further or have any additional concerns, please don’t hesitate to reach out to me directly. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Could be better

트립어드바이저 평점 3.0/5

Escape61903676662 TripAdvisor 인증 리뷰

Having stayed at other Novotel hotels in Europe,my experience in this hotel was disappointing. The double room I had booked had two single beds instead of a double as I had asked,fortunately the receptionist gave us another room immediately… The cards in the elevators didn’t work and we had to replace them The bathrooms were very small and had no fresh air The bath was so slippery that my son fell and was hurt,I informed the reception,but nothing changed…Plus in the same bathroom,the water came off the shower and the bathroom always turned into a lake… The breakfast had a very slow refill. I wouln’t recommend it…

Dear Escape61903676662, Thank you for sharing your experience. We're sorry to hear that your stay at our hotel did not meet your expectations, especially compared to your experiences at other Novotel hotels. Your feedback about the room, bathroom conditions, and breakfast service is valuable to us, and we will address these issues with the respective teams to improve our services. We apologize for the inconvenience caused and appreciate your understanding. If you decide to give us another chance in the future, we would love the opportunity to provide you with a better experience. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Good for the price and for a short stay.

트립어드바이저 평점 3.0/5

Kevin W 비즈니스 - TripAdvisor 인증 리뷰

Contrary to some reviews on here I found my room to be extremely well decorated, and with a lovely cosy bed. All perfectly clean as you would expect. Some features are a little dated indeed, but it's good value for a hotel that was half the price of others more centrally located. Staff were all nice and helpful. The hotel is probably better suited for business stays whereas I would stay somewhere closer to the river with a more boutique feel if I was on a holiday trip. That being said, if you want to see Budapest on a cheaper budget it's fine. Couple of improvements they should take note of. 1. Breakfast is only ok. Juice machine is basically flavoured water. Cooked breakfast section needs to be better. 2. I asked for an iron and ironing board and was sent to a small room on 7th floor with 1 iron set up in it for the whole hotel. Apparently this is not a joke......but it's pathetic for such a huge hotel. 3. Coffee facilities in the room are very basic. Most hotels try to offer more than a sachet of nescafe now. Also, no bottle of water? That should be a mandatory offering these days. Overall you get what you pay for, but small touches would raise this review to a 4 star.

Dear Kevin, Thank you for your detailed review! We're glad to hear that you found your room well-decorated and comfortable, and that you appreciated the value offered by our hotel. Your feedback is invaluable, especially your suggestions on breakfast improvements, ironing facilities, and in-room amenities. We will certainly take these points into consideration to enhance our guests' experience. We hope to welcome you back on your next visit to Budapest! Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Very good location to use public transportation

트립어드바이저 평점 4.0/5

hcyi2018 가족 - TripAdvisor 인증 리뷰

Very good location to use public transportation. However, it is disappointing that there is no shower curtain or door, so water leaks out, and the refrigerator is too small and not cold enough.

Dear hcyi2018, Thank you for sharing your feedback with us. We’re pleased to hear that you found our location convenient for public transportation. Your comments have been noted, and we will address these issues to improve our facilities for future guests. We appreciate your input and hope to welcome you back for a more enjoyable stay. Kind regards, Attila Kővári Front Office Manager Novotel Budapest City

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그 외 웹 사용자 평가 등급

  • 399 리뷰 8.6/10 위치
  • 647 리뷰 4.7/10 객실
  • 497 리뷰 8/10 서비스
  • 8 리뷰 5.4/10 인터넷 가격
  • 483 리뷰 8.3/10 조식
  • 369 리뷰 3.6/10 안락함
  • 219 리뷰 5.1/10 청결도
  • 118 리뷰 5.4/10 수영장

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