ibis Styles Budapest Citywest 3성

고객 평점 (ALL 평가) 4.7/5 728 리뷰

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ibis Styles Budapest Citywest

Budaorsi Ut 88, NTAK : SZ19000235, szálloda
1118 BUDAPEST
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GPS:47.46719, 19.018181

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자세히 보기

ALL 평가  4.7/5  728 리뷰

TripAdvisor 평가  4.0/5  89 리뷰

Hotel nice, but staff not helpful!

트립어드바이저 평점 3.0/5

gercat_schwartz TripAdvisor 인증 리뷰

The hotel is nice and the rooms comfortable. But I was very dissatisfied by the behavior of a young lady of the staff. I asked her to put a few postcards stamped at the right rate into a letter box, as I couldn’t do it due to an early train. She accepted, but the postcards never arrived. I can assume she didn’t do it! Very disappointing behavior!

Dear our Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Budapest Citywest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In any case our guest is not satisfied in any aspect, please turn to Reception directly, surely our Crew will do their utmost to find best solution either with changing the room or replace missing item. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, András Kiss Operation Manager

A pleasant stay with great service and facilities – just bear in mind it’s located on the outskirts of Buda.

트립어드바이저 평점 4.0/5

384franke TripAdvisor 인증 리뷰

I stayed at the Ibis City West as part of a Super Escapes holiday package and found it to be a very pleasant experience overall. The hotel was clean, bright, and modern with fresh décor. The buffet breakfast was varied and satisfying, and all our needs were well catered for by the polite and helpful staff. Reception went above and beyond – providing us with a kettle for the room, plug adaptors I’d forgotten to pack, razors before our spa trip, and access to an ironing room. The reception team, particularly the dark-haired gentleman, were excellent. A lovely touch was the free tea and coffee available at reception all day, along with a water machine and a comfortable seating area to relax. Our twin room, while compact, was perfectly adequate for a few nights. The shower room was a highlight, offering both an overhead rain shower and a smaller riser shower head. The only downside was the hotel’s location. It sits at the end of a metro line, about a 10-minute walk away, and is right beside a busy motorway. While we managed fine walking back together at night, I’d have felt less comfortable making the dark walk from the metro alone. Because of this, the hotel may be better suited to those with a car. Overall, a pleasant stay with great service and facilities – just bear in mind it’s located on the outskirts of Buda.

Dear our Guest, We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, András Kiss Operation Manager

Avoid the fees, stay somewhere else and get a proper night's rest.

트립어드바이저 평점 1.0/5

Billy B TripAdvisor 인증 리뷰

Centrally located by abandoned high-rise buildings, houses and cars this hotel is not close to any attractions. The beds are hard and non-conforming to the human body so you wake up sore and unrested. The pillows are flat and offer no support. The water pressure is so weak it is difficult to rinse off the soap when showering. But if you use their water downed soap you shouldn't have an issue. They charge a 12% service fee for everything from pouring a beer, to serving you a pizza, both that you all ready paying for. They charge a 10 euro a day fee for parking (street parking outside the hotel is free). They have a hornet issue outside of the dining area and signs posted to keep the patio doors closed due to the hornets right outside as the staff keeps the patio doors open allowing the hornets in the dining area. This was my 3rd time in Budapest and my 1st time at this hotel. I have paid less money for hotel stays in Budapest and received better service, such as a coffee pot and microwave in my room. This hotel offers neither. If in Budapest find any other hotel and enjoy your stay.

Dear our Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Budapest Citywest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In any case our guest is not satisfied in any aspect, please turn to Reception directly, surely our Crew will do their utmost to find best solution either with changing the room or replace missing item. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, András Kiss Operation Manager

Recommend. Nice stay

트립어드바이저 평점 4.0/5

Hol522 가족 - TripAdvisor 인증 리뷰

Nice hotel. Big windows and comfortable beds. New and stylish. Friendly staff. Good breakfast. Good location. Recommend. Took off one star because our room was not vaccumed on day 2 despite it having a black carpet and needing it. The rest was excellent.

Dear our Guest, We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, András Kiss Operation Manager

Clean but rooms so small!

트립어드바이저 평점 3.0/5

davideX537KD Couples - TripAdvisor 인증 리뷰

Staff were very friendly and helpful. Quirky decorum with loads of colourful murals. Rooms were extremely small with no fridge, no kettle and no drawers for clothes. Very poor soundproofing as we could hear everyone that came and went into the lobby, a floor below. Breakfast was very ordinary, salads looked old and tired and fresh fruit looked ready for the bin. No fresh pastries beyond a couple of croissants. Air conditioner was either on or off, as no ability to change between settings. Thankfully the window opened. Long way from the city centre. Not recommended for tourists visiting Budapest

Dear our Guest, We very much appreciate your comments regarding your stay at the ibis Styles Budapest Citywest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, András Kiss Operation Manager

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