머큐어 부다페스트 시티 센터 호텔 4성

고객 평점 (ALL 평가) 4.6/5 805 리뷰

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Vaci utca 20, Parking : Petofi Sandor utca14, GPS : N47°29'4.59 E19°3'13.39'', 1052 부다페스트, 헝가리

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호텔 위치

머큐어 부다페스트 시티 센터 호텔

Vaci utca 20, Parking : Petofi Sandor utca14, GPS : N47°29'4.59 E19°3'13.39''
1052 부다페스트
헝가리

GPS:47.494183, 19.052557

전화
팩스 +36 1 485 3111

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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자세히 보기

ALL 평가  4.6/5  805 리뷰

TripAdvisor 평가  4.1/5  766 리뷰

Just perfect.....

트립어드바이저 평점 5.0/5

Yosef250 TripAdvisor 인증 리뷰

We stay for 4 nights in december 2025, and it was just perfect. Amaizing stuff, very good breakfast, very clean, and the location is the best in budapest. The room are very clean, there is everything you need. Just a little small room. For sure i will be back next time.

Dear Yosef250, Thank you very much for sharing your wonderful feedback following your stay with us. I am delighted to hear that you enjoyed your four-night stay and that our team, breakfast, and central location all contributed positively to your experience. It is great to know that your room met your needs and was well equipped, even though the size was slightly smaller than expected. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit to Budapest. Kind regards, Anna Füzi General Manager

SECOND TIME IN THIS HOTEL

트립어드바이저 평점 3.0/5

meital z TripAdvisor 인증 리뷰

Hello everyone, We returned from the hotel a week ago and this was our second time we stayed there. We didn't have breakfast at the hotel, because I wasn't thrilled with it the previous time, so I preferred to take only the Privilege room , which turned out to be the wrong decision. We chose the Privilege room again because we thought we would return to the same pleasant experience we had two and a half years ago. And Unfortunately, it didn't happen. In correspondence with the hotel before I arrived, I was told that the Privilege Boutique is in a new location and that they hope I will enjoy its change. When I arrived at the hotel, I was amazed by its new and small location, a small room with glass walls, without a large selection in terms of food, without seating, in short, it's not an upgrade! And the disturbing thing is that the hotel's official website has a picture of the previous Privilege Boutique! Something that I think should be fixed immediately so that guests should not be surprised. A good word on the subject is that I corresponded by email with the hotel's deputy general manager, and he accepted my complaints and gave us a discount on the privilege addition, I thank him for that. The hotel's location is the best thing about it, it is on a central street, close to the Christmas markets, and to major sites. We stayed at room 1007, The room was nice, small, with separate beds and it was cleaned every day. Unfortunately I didn't have a view even though I got a room on the higher floor facing Vaci Street (I don't know if there is a city view from other rooms in the hotel, and this is something that is important to me). I will add that when we got to the room at night, there was no liquid soap in the bathroom, and the TV didn't work. Room service came immediately to replace the soap for us, and the TV was taken care of the next day. Check-in at night was fast, and the receptionist was very nice, in general the staff working at the reception is very nice and kind! This is something that Mercure hotels that I have visited in other cities around the world have in common. Overall the hotel is quiet, in a great location with kind service. Best Regards, Ms Meital Zofy Israel

Dear Ms Zofy, Thank you for taking the time to share your feedback following your recent stay with us. I am delighted to hear that you enjoyed our central location, the quiet atmosphere of the hotel, and the friendliness and helpfulness of our team. In line with your preferences, we also assigned you to our highest guest floor with a view facing Váci Street, aiming to provide the most comfortable and suitable experience. Regarding the Privilege Boutique, we note your impressions. While it is physically smaller than the previous location, it offers an upgraded selection in terms of product quality compared to your last stay, and we are sorry if it may not have matched your expectations.. At the same time, we are glad that you were able to discuss your observations with our Deputy General Manager, and that a suitable solution was provided. We also appreciate your comments about your overall stay, which help us better understand our guests’ needs and support our ongoing efforts to continually enhance the guest experience. Should your travels bring you back to the city, we hope to have the opportunity to welcome you back in the future for a visit that fully meets your expectations. Kind regards, Anna Füzi General Manager

Very good

트립어드바이저 평점 5.0/5

PeterC319 TripAdvisor 인증 리뷰

Very good. Nice hotel right in the city centre but still very quiet in our room. Friendly, helpful staff. Very clean throughout

Dear PeterC319, Thank you very much for your wonderful feedback. I am delighted to hear that you enjoyed our central yet quiet location, as well as the cleanliness of the hotel. It is also a pleasure to know that our team made a positive impression with their friendliness and helpful service. Should your travels bring you back to the city, we hope to have the pleasure of welcoming you back for another great stay. Kind regards, Anna Füzi General Manager

Not as good as last visit

트립어드바이저 평점 3.0/5

Phil M TripAdvisor 인증 리뷰

After a visit two years ago it has changes so mic, room and hotel not bad but breakfast not the best, cold food not the best. We took privilege that was a joke sorry but good not good wine not replace and who comes back to hotel from 11 a 4 and wine not till 3pm. Sorry won’t be returning also reception attitude was really bad it was if hers is you room key so one. Sorry if won’t to call me you but not a happy customer will not be returning again .

Dear Phil M, Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent stay did not meet your expectations as it had during your previous visit. We value all comments from our guests, and your input regarding various aspects of your experience has been noted. What I regret most is that we were only made aware of your concerns after your departure. Should any issues arise in the future, I would kindly encourage you to share them directly with our team during your stay, as they would be more than happy to assist in finding a suitable solution to make your stay as comfortable as possible. While we understand your current decision regarding future visits, we sincerely hope that should you return to the city, we may have the chance to provide a stay that aligns more closely with your expectations. Kind regards, Anna Füzi General Manager

do not come with any expectations

트립어드바이저 평점 1.0/5

MobileA TripAdvisor 인증 리뷰

Location was ok, but apart from that it was a terrible experience compared to the expectations. I've arrived at 10am and they told me I can only checkin at 3pm, and when I've asked the checkout time they've said it's 12. And if I would like to checkin earlier I should be paying 10 euros per hour. ??? The room was so airless that every morning I got up with a headache. There are almost none bathroom amenities. And I cannot say the rooms are cleaned, just tidied. And I am coming to worst part: Breakfast! There are no omlettes or any kind of fried or pan eggs, just scrambled eggs which I suspect was made of eggs! And there are almost none chese. No orange juice. I had to eat boiled eggs everday.

Dear MobileA, While receiving feedback of this nature is never easy, we truly appreciate you taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it reflects dissatisfaction. We are sorry to learn that our check-in and check-out schedule, including the early check-in fee, did not meet your expectations. Regarding breakfast, we continuously strive to enhance both the variety and quality of our offerings to cater to the diverse preferences of our guests. Similarly, we aim to provide a comfortable room environment for a pleasant and restful stay. We understand that preferences can vary, and we regret if we fell short in meeting your expectations on this occasion. Should your travels bring you back to this area, we hope you will consider giving us another chance to welcome you for an even better stay. Kind regards, Anna Füzi General Manager

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그 외 웹 사용자 평가 등급

  • 1,034 리뷰 9.6/10 위치
  • 930 리뷰 6/10 객실
  • 724 리뷰 8.5/10 서비스
  • 20 리뷰 5/10 인터넷 가격
  • 544 리뷰 3.4/10 안락함
  • 534 리뷰 8.1/10 조식
  • 357 리뷰 7.7/10 청결도
  • 146 리뷰 5.8/10 레스토랑

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