머큐어 부다페스트 시티 센터 호텔 4성

고객 평점 (ALL 평가) 4.6/5 824 리뷰

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머큐어 부다페스트 시티 센터 호텔 - Image 4

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호텔 추가 정보

  • 도심에 자리한 최고의 위치

  • 새롭게 디자인된 슈페리어룸

  • 객실 내 무료 커피 & 티 세트 완비

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호텔 위치

머큐어 부다페스트 시티 센터 호텔

Vaci utca 20, Parking : Petofi Sandor utca14, GPS : N47°29'4.59 E19°3'13.39''
1052 부다페스트
헝가리

GPS:47.494183, 19.052557

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
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  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  824 리뷰

TripAdvisor 평가  4.1/5  763 리뷰

Not as good as last visit

트립어드바이저 평점 3.0/5

Phil M TripAdvisor 인증 리뷰

After a visit two years ago it has changes so mic, room and hotel not bad but breakfast not the best, cold food not the best. We took privilege that was a joke sorry but good not good wine not replace and who comes back to hotel from 11 a 4 and wine not till 3pm. Sorry won’t be returning also reception attitude was really bad it was if hers is you room key so one. Sorry if won’t to call me you but not a happy customer will not be returning again .

Dear Phil M, Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent stay did not meet your expectations as it had during your previous visit. We value all comments from our guests, and your input regarding various aspects of your experience has been noted. What I regret most is that we were only made aware of your concerns after your departure. Should any issues arise in the future, I would kindly encourage you to share them directly with our team during your stay, as they would be more than happy to assist in finding a suitable solution to make your stay as comfortable as possible. While we understand your current decision regarding future visits, we sincerely hope that should you return to the city, we may have the chance to provide a stay that aligns more closely with your expectations. Kind regards, Anna Füzi General Manager

Disappointed

트립어드바이저 평점 1.0/5

ملتقي الدانة ا TripAdvisor 인증 리뷰

It was Abad experience Staff very rude and racist towards arbs which not acceptable from staff in such hotel. Reported to duty manager and he ignored my complaint. No bellman to carry luggage. No slaper no Tothbrash It is the worst experience and worst hospitality I have ever seen. I was treated very badly with my family. Not recommended this hotel to anyone. Be aware of unprofessional staff and management.

do not come with any expectations

트립어드바이저 평점 1.0/5

MobileA TripAdvisor 인증 리뷰

Location was ok, but apart from that it was a terrible experience compared to the expectations. I've arrived at 10am and they told me I can only checkin at 3pm, and when I've asked the checkout time they've said it's 12. And if I would like to checkin earlier I should be paying 10 euros per hour. ??? The room was so airless that every morning I got up with a headache. There are almost none bathroom amenities. And I cannot say the rooms are cleaned, just tidied. And I am coming to worst part: Breakfast! There are no omlettes or any kind of fried or pan eggs, just scrambled eggs which I suspect was made of eggs! And there are almost none chese. No orange juice. I had to eat boiled eggs everday.

Dear MobileA, While receiving feedback of this nature is never easy, we truly appreciate you taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it reflects dissatisfaction. We are sorry to learn that our check-in and check-out schedule, including the early check-in fee, did not meet your expectations. Regarding breakfast, we continuously strive to enhance both the variety and quality of our offerings to cater to the diverse preferences of our guests. Similarly, we aim to provide a comfortable room environment for a pleasant and restful stay. We understand that preferences can vary, and we regret if we fell short in meeting your expectations on this occasion. Should your travels bring you back to this area, we hope you will consider giving us another chance to welcome you for an even better stay. Kind regards, Anna Füzi General Manager

고객 평점 5.0/5

Sunghwan C. 가족 - 전체(All) 통지 확인

시내 구경하기에 최적의 위치입니다. 쇼핑하기에도 좋고, 공항 버스 타기에도 매우 좋아서 굳이 택시 탈 필요도 없어서 좋았습니다.

Dear Sunghwan C., First of all, thank you for choosing our hotel for your stay in Budapest, and for taking the time to share your feedback here as well. I am happy to hear that you enjoyed our convenient location, ideal for sightseeing, shopping, and reaching the airport. Should your travels bring you back to the city, we hope to have the pleasure of welcoming you again on your next visit. Kind regards, Anna Füzi General Manager

Unforgettable!

트립어드바이저 평점 5.0/5

W W TripAdvisor 인증 리뷰

Samu handled my check-in super professionally and quickly — I loved it! Célia from housekeeping was really helpful, kind, and fulfilled all my requests! It’s because of amazing people like them that I had such a great experience!

Dear W W, Thank you very much for sharing your feedback and for choosing to stay with us. I am thrilled to hear that you had such a great experience during your stay. Our young and talented colleagues are delighted to know that their professionalism, helpfulness, and attention to your requests contributed positively to your visit. It is always wonderful to see our team making a memorable impression on our guests. We look forward to welcoming you back to Mercure Budapest City Center for another unforgettable stay. Kind regards, Róbert Kovács General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,048 리뷰 9.6/10 위치
  • 929 리뷰 6/10 객실
  • 734 리뷰 8.5/10 서비스
  • 20 리뷰 4.8/10 인터넷 가격
  • 543 리뷰 3.4/10 안락함
  • 538 리뷰 8.1/10 조식
  • 360 리뷰 7.7/10 청결도
  • 151 리뷰 5.6/10 레스토랑

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