머큐어 부다페스트 시티 센터 호텔 4성

고객 평점 (ALL 평가) 4.6/5 800 리뷰

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Vaci utca 20, Parking : Petofi Sandor utca14, GPS : N47°29'4.59 E19°3'13.39'', 1052 부다페스트, 헝가리

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호텔 추가 정보

  • 도심에 자리한 최고의 위치

  • 새롭게 디자인된 슈페리어룸

  • 객실 내 무료 커피 & 티 세트 완비

  • 호텔 전체 구역에서 무료 WIFI 무선 인터넷 이용 가능

  • 친절하고 전문적인 직원

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호텔 위치

머큐어 부다페스트 시티 센터 호텔

Vaci utca 20, Parking : Petofi Sandor utca14, GPS : N47°29'4.59 E19°3'13.39''
1052 부다페스트
헝가리

GPS:47.494183, 19.052557

전화
팩스 +36 1 485 3111

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 100% 금연 호텔
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WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  800 리뷰

고객 평점 5.0/5

Sunghwan C. 가족 - 전체(All) 통지 확인

시내 구경하기에 최적의 위치입니다. 쇼핑하기에도 좋고, 공항 버스 타기에도 매우 좋아서 굳이 택시 탈 필요도 없어서 좋았습니다.

Dear Sunghwan C., First of all, thank you for choosing our hotel for your stay in Budapest, and for taking the time to share your feedback here as well. I am happy to hear that you enjoyed our convenient location, ideal for sightseeing, shopping, and reaching the airport. Should your travels bring you back to the city, we hope to have the pleasure of welcoming you again on your next visit. Kind regards, Anna Füzi General Manager

위치가 좋음

고객 평점 3.0/5

익명 가족 - 전체(All) 통지 확인

나는 GOLD 등급이며 해당 등급의 혜택인 late check out을 요청했는데 처음에는 리셉션데스크의 직원이 유료라고 얘기했다. 내가 다시 앱에서 내 등급을 보여주고 혜택에 대해 말했더니 그제서야 무료라고 얘기했다. 등급에 대해 제시하지 않으면 돈을 내야된다는건가? 도무지 이해가 되지않는 응대였다.

Dear Valued Guest, First and foremost, I would like to express my sincere gratitude for choosing our hotel and for taking the time to complete our questionnaire. As guest satisfaction is one of our top priorities, we take all feedback extremely seriously, especially from valued ALL loyalty members like you. While I am pleased to see your positive remarks, I was disheartened to learn about your concerns regarding your late check-out request. I would like to sincerely apologize for the confusion you experienced. The service you described does not reflect the high standards we strive to maintain for our guests. Your concerns are important to us, and we will take all necessary actions to avoid future occurrences. At the same time, I was glad to see that despite our high occupancy during your stay, we were still able to accommodate your late check-out request. While I wish your stay had been more enjoyable, we sincerely hope you will consider giving us another opportunity to welcome you back and provide a more pleasant experience. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

좋은숙박

고객 평점 3.0/5

박상원 가족 - 전체(All) 통지 확인

괜찮은 위치 그러나 주변공사로 인한 소음 직웜은 친절함

Dear 박상원, First and foremost, I would like to express my sincere gratitude for taking the time to share your thoughts regarding your recent stay at our hotel. As guest satisfaction is one of our top priorities, we take all feedback extremely seriously, especially from our loyal clients like you. While I am pleased to see your positive remarks, I was disheartened to learn about your concerns regarding the room upgrade. Upon investigation, I discovered that a Superior room was reserved for you, yet my colleagues went the extra mile to accommodate you in a Privilege room, a higher category. I apologize if this complimentary upgrade was not adequately communicated, leading to any confusion about the recognition of your ALL loyalty status. Regarding the neighboring construction, please accept our apologies for any disturbance. Although these construction works are beyond our control, we are actively in contact with the responsible parties to minimize any impact on our guests and the hotel. Should your travels bring you back to Budapest, we would love the opportunity to welcome you for a more enjoyable experience in the future. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

최악의 숙소

고객 평점 0.5/5

익명 비즈니스 - 전체(All) 통지 확인

샤워호스는 줄줄 새고 .. 방은 퀘퀘한 냄새.. 스푼 하나 가져다 달랬더니 내려와서 가져가라 함 ㅋ 물도 자기들 마음대로 가져다 두는 날이 있고 그대로 두는 날이 있음 ㅋ 출장지에서 가까워서 몇번이나 갔는데 매번 불친절하고 지저분한 건 여전함 좀 멀더라도 다른 곳에서 머물예정~

Dear Valued Guest, Thank you for taking the time to share your thoughts about your recent stay at our hotel. As guest satisfaction is one of our top priorities, we take all feedback extremely seriously, especially from our loyal clients like you. However, I regret to learn that your experience with our services did not meet the high standards we strive for. We are committed to delivering exceptional service, and I sincerely apologize that we fell short of meeting your anticipated level of service. We appreciate you bringing these matters to our attention, and we regret any frustration they may have caused. Your experience does not reflect the level of service we aim to provide, and we assure you that corrective measures are being taken. At the same time, I would like to kindly encourage you to share your personal concerns during your stay at the hotel with no hesitation, in order to find the proper solution for you and ensure your wonderful stay with us. Should you reconsider staying with us in the future, we would welcome the opportunity to host you again and regain your trust in our hotel and services. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

그 외 웹 사용자 평가 등급

  • 1,037 리뷰 9.6/10 위치
  • 936 리뷰 6/10 객실
  • 728 리뷰 8.7/10 서비스
  • 17 리뷰 4.7/10 인터넷 가격
  • 543 리뷰 8/10 조식
  • 543 리뷰 3.2/10 안락함
  • 343 리뷰 7.8/10 청결도
  • 143 리뷰 5.5/10 편의 시설

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