머큐어 부다페스트 시티 센터 호텔 4.5성

고객 평점 (ALL 평가) 4.6/5 1,067 리뷰

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Vaci utca 20, Parking : Petofi Sandor utca14, GPS : N47°29'4.59 E19°3'13.39'', 1052 부다페스트, 헝가리

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  • 객실 내 무료 커피 & 티 세트 완비

  • 호텔 전체 구역에서 무료 WIFI 무선 인터넷 이용 가능

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호텔 위치

머큐어 부다페스트 시티 센터 호텔

Vaci utca 20, Parking : Petofi Sandor utca14, GPS : N47°29'4.59 E19°3'13.39''
1052 부다페스트
헝가리

GPS:47.494183, 19.052557

전화
팩스 +36 1 485 3111

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
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  • 셔틀
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  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,067 리뷰

TripAdvisor 평가  4.0/5  722 리뷰

위치가 좋음

고객 평점 3.0/5

익명 가족 - 전체(All) 통지 확인

나는 GOLD 등급이며 해당 등급의 혜택인 late check out을 요청했는데 처음에는 리셉션데스크의 직원이 유료라고 얘기했다. 내가 다시 앱에서 내 등급을 보여주고 혜택에 대해 말했더니 그제서야 무료라고 얘기했다. 등급에 대해 제시하지 않으면 돈을 내야된다는건가? 도무지 이해가 되지않는 응대였다.

Dear Valued Guest, First and foremost, I would like to express my sincere gratitude for choosing our hotel and for taking the time to complete our questionnaire. As guest satisfaction is one of our top priorities, we take all feedback extremely seriously, especially from valued ALL loyalty members like you. While I am pleased to see your positive remarks, I was disheartened to learn about your concerns regarding your late check-out request. I would like to sincerely apologize for the confusion you experienced. The service you described does not reflect the high standards we strive to maintain for our guests. Your concerns are important to us, and we will take all necessary actions to avoid future occurrences. At the same time, I was glad to see that despite our high occupancy during your stay, we were still able to accommodate your late check-out request. While I wish your stay had been more enjoyable, we sincerely hope you will consider giving us another opportunity to welcome you back and provide a more pleasant experience. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Excellent place to stay in central Budapest

트립어드바이저 평점 5.0/5

LiamBrussels_Belgium 비즈니스 - TripAdvisor 인증 리뷰

I have stayed in this hotel several times now in recent months. It is an excellent place to stay, bang in the center of Budapest, very well connected to the whole city by public transport. The lobby is very pleasant. The rooms well appointed, and comfortable, with very comfortable beds. The staff for extremely efficient and helpful. Overall, an excellent place to stay.

Dear LiamBrussels_Belgium, Thank you for your wonderful review! I am thrilled to hear that you have enjoyed your stays at Mercure Budapest City Center. It is great to know that our central location, comfortable rooms, and efficient staff have contributed to your positive experience. We truly appreciate your loyalty and look forward to welcoming you back for many more excellent stays in the future! Best regards, Róbert Kovács General Manager

Confirmed booking with no allocated room

트립어드바이저 평점 1.0/5

Onur B TripAdvisor 인증 리뷰

My current stay at this hotel is being a nightmare. Upon arrival, the hotel's system was down, and my confirmed reservation couldn't be located. The room I was eventually assigned had only a double bed, leaving my child without a place to sleep. Worse yet, both rooms were unclean, with dirty toilets and overflowing bins. The extra bed provided was in terrible condition, lacking basic bedding. Front desk staff were knocking on doors as they were not able check room availability.

Dear onurb602, Thank you for sharing your experience with us following your recent stay at our hotel. While receiving feedback of this nature is never easy, I want to express my sincere appreciation for taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it indicates dissatisfaction. I am deeply sorry that you faced such inconvenience due to the IT malfunction, which caught us by surprise just as much as it did you. The malfunction, caused by an issue on the supplier's side, disrupted our central operational system, and unfortunately, the situation was beyond our control. However, we did our best to manage the issue as efficiently as possible. We understand how displeasing this was for you, and it is our goal to ensure that an issue like this does not overshadow your stay. Your experience does not reflect the level of service we strive to provide, and we will take your remarks to heart as part of our ongoing commitment to exceeding our guests' expectations every day. At the same time, I kindly encourage you to make your reservation earlier in the day rather than as a late-night booking shortly before your arrival, as this will allow us to properly prepare your room and ensure it is supervised by the responsible colleague. While I wish you had had a better experience with us, we sincerely hope you will consider giving us another opportunity to welcome you back and regain your trust in our hotel and services. Kind regards, Róbert Kovács General Manager

Very pleasant vacation.

트립어드바이저 평점 5.0/5

LeonShapritsky TripAdvisor 인증 리뷰

Staying at the hotel was a very pleasant experience! The hotel is situated in a very convenient location on Váci Utca. It’s about a 3-5 minutes walk from Vörösmarty tér M1 Underground station. They serve a good breakfast. The staff were also very helpful! I can wholeheartedly recommend this hotel for a pleasant stay in Budapest!

Dear LeonShapritsky, Thank you for the lovely review and for your continued support in sharing your experience on multiple platforms! Our team takes great pride in providing exceptional service, and it is rewarding to know that you appreciated their efforts, along with our convenient location on Váci Street and our breakfast offerings. We are delighted that you can wholeheartedly recommend us, and we look forward to welcoming you back on your next visit to Budapest. Kind regards, Róbert Kovács General Manager

A Grand Budapest Hotel!

트립어드바이저 평점 5.0/5

UDave Solo travel - TripAdvisor 인증 리뷰

This is as centrally located as you can get in Budapest. It’s a short walk to buses that will take you all over quickly and efficiently. Be sure to buy a very inexpensive transit pass - there are also trams and a subway. I received a room upgrade with my Accor silver status (thank you!) and it was spacious and lovely. The hotel has been fully remodeled. I had no trouble with air conditioning, in fact, it was great. There is a radiator in winter which can be adjusted or turned off. The desk is courteous and efficient, and good with questions. It’s a relatively large hotel and there might be minor check in delays if you arrive at an unlucky time. I had no troubles. There is a large amount of construction beside it, which I could see from my room, but I heard nothing. The shower bath is narrow and deep and it could use a shower bar.

Dear UDave, Thank you for taking the time to share such a detailed review of your recent stay. I am delighted to hear that our central location made your visit convenient and that you enjoyed the easy access to public transportation. I am also pleased that the room upgrade you received as a valued member of our loyalty program met your expectations and that you found it both spacious and comfortable. Although there is construction nearby, I am glad to know that it did not significantly affect your stay. We also appreciate your feedback regarding the shower bath and will certainly consider it for future improvements. Thank you for your kind words about our staff’s efficiency and helpfulness. We look forward to welcoming you back and providing an even more exceptional experience. Kind regards, Róbert Kovács General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,288 리뷰 9.5/10 위치
  • 1,126 리뷰 6.3/10 객실
  • 933 리뷰 8.6/10 서비스
  • 14 리뷰 7.1/10 인터넷 가격
  • 671 리뷰 3.6/10 안락함
  • 640 리뷰 8.2/10 조식
  • 447 리뷰 8/10 청결도
  • 223 리뷰 4.7/10 편의 시설

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부다페스트 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.