머큐어 부다페스트 캐슬 힐 4성

고객 평점 (ALL 평가) 4.4/5 707 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 부다페스트 캐슬 힐 - Image 1
머큐어 부다페스트 캐슬 힐 - Image 2
머큐어 부다페스트 캐슬 힐 - Image 3
머큐어 부다페스트 캐슬 힐 - Image 4
Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non, 1013 부다페스트, 헝가리

호텔설명

호텔 추가 정보

  • 성 지구까지 도보로 5분 거리, 도심지에서 지하철로 몇 분 이내 거리

  • 스탠다드룸 343개(트윈룸 215개 포함), 프리빌리지룸 40개, 주니어 스위트 7개

  • 세계 각국의 요리를 일품요리 및 코스 메뉴로 제공하는 레스토랑

  • 10~300명까지 수용 가능한 분리형 회의실 8개

  • 전용 주차장 2개: 유료 실내 주차장(40대), 실외 주차장(30대), 버스 주차장

숙박

호텔 위치

머큐어 부다페스트 캐슬 힐

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non
1013 부다페스트
헝가리

GPS:47.498822, 19.027326

전화
팩스 +36 1 488 8178

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

THE STATION

헝가리 거리 음식 문화에 기원을 둔 호텔 음식을 즐겨 보세요. 레스토랑에서는 비스트로 & 그릴, 건강 요리 및 헝가리 요리를 선보입니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  707 리뷰

TripAdvisor 평가  3.9/5  181 리뷰

Mixed views of our stay.

트립어드바이저 평점 3.0/5

zebedees TripAdvisor 인증 리뷰

We stayed here as a group of 4 people last week as we wanted to come to Budapest for the Chrismas markets and this was a convieniently located hotel. We arrived on the Thursday afternoon and the check-in was smooth and the rooms were quite comfortable, although the decor wasn't that wonerful. All of the reception staff were friendly and helpful but the problem came when we went for breakfast on the Friday morning. A woman at the door of the breakfast room took our room number and although she initially let us go through, she came up to our table to say that our breakfast was not included and so we would have to pay. I went on my own with her back to her podium and said that I would pay in cash, HUFs. It was the start of our holiday and we had only used the HUFs once so we knew how much we had remaining with detailed receipts of the amount that we had from our currency exchange provider. I was trying to get the right amount in cash for the total that she said and I was starting to give her the amount but she said that it wasn't enough and before I had chance to do it myself, she quickly took some notes out of my hand and insited that it was correct and without giving me the opportunity to check it for myself, then the notes quickly disappeared before I had chance to ask and verify any further, leaving me feeling very uncomfortable and at that point thinking that it was the wrong amount. Back at the table, I, with the help of the rest of our party, counted the remaining notes and discovered that the total did not add up to what we were expecting and we were missing some money. We thought it best to reserve and pay for the other days breakfasts at reception in light of the uncomfortable experience. Also, the price of buffet breakfast in the first place is very high for the standard that it was, and at busy times the room can get very congested with everyone scrambling to get to the buffet.

No Mercure (Accor) customer service

트립어드바이저 평점 2.0/5

fred146 TripAdvisor 인증 리뷰

I have stayed here a few times before and had no real issues, but I think this hotel (well, 2 hotels as the Ibis is really part of the same) must have had a new management team or something else... I was allocated room 733 on check-in and here is where the problems started. I was told AT CHECK-IN (not before, terrible communication!) that I could not have my usual pre-authorisation (I prefer to pay for everything in one go at the end rather than have many individual credit card transaction, notwithstanding the points missed out on). This was not to be a problem though - as ALL services in the hotel were closing early anyway because (apparently) a new computer system was being installed! The bar for example closed at 22:00 rather than midnight, even convincing bar staff I had a free drink was hard going (and that was at 21:55). We had not been told at all!! This was not to be the end of my disappointment though - at ca. 02:15 very loud door slamming / shouting was heard outside in the corridor. It appears that the room directly opposite mine had a constant stream of visitors who were very drunk and stopping everybody else around from getting sleep! This went on until 04:00 when even they decided it was time to sleep... Next time I stay in Budapest I will almst certanily never stay here again - any visit to a hotel is only ever as good as your last!

1 night stay

트립어드바이저 평점 5.0/5

bowers1988 TripAdvisor 인증 리뷰

Stayed here for 1 night in August. Very nice modern hotel in a decent location. Very nice walk into the centre of Budapest. Staff very friendly and polite.

Dear bowers1988, Thank you for your positive feedback regarding your recent stay at Mercure Budapest Castle Hill. We are delighted to hear that you enjoyed our modern facilities and found our staff to be friendly and polite. We hope to welcome you back soon. Henriette Viglasi-Vincze Deputy General Manager

Really good stay!

트립어드바이저 평점 5.0/5

Y7068YNnickh TripAdvisor 인증 리뷰

A very nice stay in a very nice hotel! Room was spacious and clean. Bed comfortable and the shower was also very nice and powerful. Breakfast was okay nothing amazing but good enough. All in all a great stay and would highly recommend.

Dear Nick H, Thank you for your positive feedback. We are delighted to hear that you enjoyed your spacious and clean room, as well as the comfort of our beds. Your comments regarding breakfast will be noted for future improvements. We appreciate your recommendation and hope to welcome you back soon. Henriette Viglasi-Vincze Deputy General Manager

!!

트립어드바이저 평점 1.0/5

Gio R TripAdvisor 인증 리뷰

It's the worst hostel I've ever stayed in. The air conditioner in the room doesn't work, the shower is completely open, everything gets wet when you shower, and there's no door or curtain. The window in the room doesn't open. The elevator shakes terribly when moving. Breakfast cost 13 euros per person, even with the discount, they have a terrible breakfast, no taste or choice, even in a 2 star hotel they have better ones. It does not correspond to 4 stars in any way... !!! The price paid does not match the service received. I don't know where the hell they got that room design from. My advice would be: find another hotel.!!!

Dear Gio R, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely regret to hear about the issues you experienced, particularly with the air conditioning and the bathroom setup. Your comfort is of utmost importance to us, and we appreciate your comments as they help us improve our services. Regarding the breakfast, I apologize that it did not meet your expectations. We strive to provide a variety of options to cater to our guests' preferences. I assure you that your insights will be taken into consideration as we continually aim to enhance our offerings. I appreciate your candid advice and will ensure that your feedback is shared with the relevant teams. Thank you again for your comments, and I hope for the opportunity to welcome you back in the future under better circumstances. Best regards, Henriette Viglasi-Vincze Deputy General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 422 리뷰 9.2/10 위치
  • 508 리뷰 6.4/10 객실
  • 381 리뷰 7.1/10 서비스
  • 10 리뷰 7.1/10 인터넷 가격
  • 295 리뷰 4.4/10 안락함
  • 251 리뷰 7.3/10 조식
  • 194 리뷰 5.7/10 청결도
  • 105 리뷰 8.8/10 분위기

Powered by Trustyou

주변에 있는 다른 시설

부다페스트 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.