Novotel Budapest Danube 4성

고객 평점 (ALL 평가) 4.6/5 414 리뷰

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호텔설명

호텔 추가 정보

Novotel Budapest Danube는 도심에 위치한 강변 신축 호텔로, 부다페스트와 국회의사당을 가장 먼저 만나볼 수 있는 출발지가 됩니다. 무엇보다도 호텔 직원들은 특별하면서 잊지 못할 숙박을 선사해 드리기 위해 세세한 주의를 기울입니다.

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호텔 위치

Novotel Budapest Danube

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 부다페스트
헝가리

GPS:47.508529, 19.039137

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO2 LOUNGE BAR

NOVO2 라운지 바는 바와 레스토랑이 어우러진 공간으로, 비즈니스 및 사적인 모임뿐만 아니라 휴식을 취하기에 완벽한 장소입니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  414 리뷰

TripAdvisor 평가  4.0/5  2,326 리뷰

호텔방에서 보는 뷰가 좋아요

고객 평점 5.0/5

Minkyung 커플 - 전체(All) 통지 확인

호텔방에서 보이는 국회의사당 뷰가 완전 좋아요...

Dear Minkyung, Thank you for your kind words regarding the beautiful view from your room. We are delighted to hear that you enjoyed the sight of the Parliament. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Tamás Pintér General Manager

Good value for money, but rooms need upgrades

트립어드바이저 평점 3.0/5

rduddell11 Friends getaway - TripAdvisor 인증 리뷰

We stayed at here for a weekend visit to the city in December. The hotel staff prior to arrival were helpful and prompt in their responses. On arrival again the staff were helpful and friendly, there was a slight mix up with the room after we’d arranged an upgrade which hadn’t been arranged but, the staff told us they’d sort it and to their credit they did. We upgrade and stayed in an executive room with river view, I would say describing it as “river view” is questionable and in any case it wasn’t a picturesque view of the river. The room was functional and find for what we needed, the room needed some TLC and modernisation, there were stains in the visions of the furniture, the amenities were functional and storage was adequate, the bed was comfortable. The hotel overall was situated in a convenient location for the value, Fishermans Bastion is 20 mins walk, St Stephens Basilica and the central points over the other side is about 30-35 mins. Locally to the hotel there are some restaurants, bars, a shop and most conveniently, the metro station is a 2 min walk which is only 2 stops to the main area around St Stephen’s and the Christmas Markets. Overall, the hotel offered good value for money when factoring in the price paid compared to others locally albeit, the rooms need some improvements

Dear rduddell11, Thank you for taking the time to share your thoughts regarding your recent stay at Novotel Budapest Danube. We appreciate your positive remarks about our staff's helpfulness and the convenient location of the hotel. We sincerely apologize for the inconvenience you experienced with the room upgrade. We understand how important it is to have everything in order upon arrival, and we are glad that our team was able to assist you in resolving the mix-up. Your feedback on the room condition and the view has been noted. We strive to maintain high standards, and your comments about the need for modernization and maintenance will be taken into consideration as we continue to enhance our facilities. We are pleased that you found good value in your stay and enjoyed the comfort of the bed. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, Tamás Pintér General Manager

깨끗하고 편안합니다

고객 평점 4.0/5

Minsu 비즈니스 - 전체(All) 통지 확인

호텔 직원이 친절하고 조식도 맛있어요 밤에 보는 국회의사당 뷰가 멋집니다

Dear Minsu, Thank you for your kind words regarding the cleanliness and comfort of our hotel, as well as the friendly staff and delicious breakfast. We are delighted to hear that you enjoyed the beautiful view of the Parliament at night. Best regards, Tamás Pintér General Manager

questionable staff

트립어드바이저 평점 2.0/5

S765ZIastrida TripAdvisor 인증 리뷰

While the hotel itself was pleasant, our experiences with the reception staff during check-in and check-out were unfortunately very negative. Upon arrival, I presented a written confirmation with a price for a two-night stay with breakfast for three people. However, the receptionist completely disregarded this confirmation and attempted to charge a higher rate. It's concerning to question whether staff members at this hotel communicate effectively with one another. A second issue arose when we informed a receptionist that we would be paying upon checkout and splitting the bill between the three of us. Gabor,(I believe was his name) the receptionist, insisted that we could not split the bill and that only one card could be used, which seemed unusual for a hotel of this size. After discussing it with my friends, we agreed that I would pay the entire amount. Just as I was about to pay, the receptionist abruptly decided to charge the card we had used for the pre-authorisation without our consent. This was a completely unexpected and unacceptable practice. We were quite upset as this was not our agreed-upon arrangement. The receptionist's dismissive laughter in response to our concerns was incredibly unprofessional. It's unclear whether this treatment was due to discrimination, a lack of professionalism, or some other reason. Regardless, we will certainly avoid this hotel in the future. As a regular Accor customer for nearly two decades, I've never encountered such a frustrating and disrespectful experience, nor have I received any apology or explanation from management.

Dear Astrid A, Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to hear about the challenges you encountered with our reception staff during both check-in and check-out, as this is not reflective of the service we strive to provide. I understand the frustration caused by the discrepancy regarding your confirmation and the communication issues surrounding your payment arrangement. We aim to ensure clear communication and consistency among our team members, and your experience indicates that we fell short in this regard. Additionally, I apologize for the manner in which your concerns were handled, which does not align with our commitment to professionalism and courtesy. Please know that your comments have been noted and will be used for further evaluation and improvement of our service standards. We value your loyalty as an Accor customer and hope to regain your trust in the future. Best regards, Tamás Pintér General Manager

황홀한 위치

고객 평점 4.5/5

Sb 가족 - 전체(All) 통지 확인

직원서비스 좋고, 특히 호텔위치가 최고임. 단, 약간의 시설 노후가 아쉬움.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 657 리뷰 9.4/10 위치
  • 765 리뷰 7/10 객실
  • 475 리뷰 8.2/10 서비스
  • 9 리뷰 7.5/10 인터넷 가격
  • 337 리뷰 7.9/10 조식
  • 229 리뷰 7.3/10 청결도
  • 94 리뷰 4.8/10 편의 시설

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