Novotel Budapest City & Budapest Congress Center 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 432 opiniones

Novotel Budapest City & Budapest Congress Center - Image 1
Novotel Budapest City & Budapest Congress Center - Image 2
Novotel Budapest City & Budapest Congress Center - Image 3
Novotel Budapest City & Budapest Congress Center - Image 4

Descripción

Extras del hotel

  • Acceso a las paradas de tranvía y autobús en el exterior del hotel

  • WIFI gratuito, espacio de trabajo y TV de pantalla plana

  • Gimnasio, sauna, hammam y piscina cubierta

  • Restaurante abierto durante todo el día con platos informales de cocina internacional

  • Amplia variedad de espacios flexibles para la celebración de eventos

Nuestros alojamientos

Take advantage of our Flight + Hotel offers

Discover

Localización del hotel

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 BUDAPEST
Hungría

GPS:47.488441, 19.023734

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

CAFE LOUNGE

El NOVO2 Lounge Bar nunca sería tan especial sin la creatividad y la experiencia de nuestros chefs. Cada uno crea su propio estilo original y único inspirado en los sabores de todo el mundo. Cocina moderna. También hay un menú infantil.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  432 opiniones

Valoración de TripAdvisor  3.9/5  1.240 opiniones

Pésimo Novotel

Nota de Tripadvisor 1.0/5

Juan Manuel A Valoración certificada de TripAdvisor

Pésimo el servicio desayuno y no funcionan los elevadores. No vayan ahí. Muchos huéspedes y poca oferta de servicios. Falta personal.

Dear Guest, Thank you for your feedback regarding your recent stay. I regret to learn of your disappointment with the breakfast service and the elevator issues. Your comments about our staffing levels and service offerings will be taken into account as we strive to improve our guest experience. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Hotel con hermosa vista pero la atencion y el servicio de aseo dejan mucho que desear

Nota de Tripadvisor 3.0/5

Karenvvs Valoración certificada de TripAdvisor

El servicio de aseo de la habitacion fue pesimo. Personal del hotel poco atento. El desayuno fue aceptable. Posee una buena ubicacion

Dear Guest, Thank you for your feedback. I sincerely regret that the cleaning service and attention from our staff did not meet your expectations. Your comments will be taken into consideration for our continuous improvement. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Nota de clientes de Avis 5.0/5

Victor F. G. Familias - Comentarios confirmados ALL

Muy buena experiencia. El desayuno muy completo. Las habitaciones con todo lo indispensable para pasar unos días. Muy buena comunicación con el centro, en 20 min llegas al parlamento. Servicio de limpieza de 10. Las camas enormes y muy cómodas ..por poner una pega la almohada un poco blandita .. Sin duda..si volvemos repetimos allí nuestra estancia.

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the comprehensive breakfast, comfortable beds, and the accessibility to the city center. It is also gratifying to know that our cleaning services met your expectations. We appreciate your constructive comment about the pillows and will consider it as we strive to enhance our guest experience. We look forward to welcoming you back during your next visit to Budapest. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Nota de clientes de Avis 0.5/5

Alberto G. C. Amigos - Comentarios confirmados ALL

My stay at Novotel Budapest City was not only disappointing but also disgusting. When I checked in, the first room I was given was so dirty and messy that I was genuinely shocked. There were drink stains on the bedside table, the carpet was filthy, a bra strap under the desk, both dead and live crickets around the room, and even a box of condoms in the closet. It was obvious the room had not been cleaned properly or with any care. The hotel changed my room to one that was slightly less dirty, but still far from clean. Daily housekeeping was inconsistent — I often had to chase staff to get it done, and when they did come, it was terrible. They didn’t replace dirty coffee mugs, didn’t clean surfaces, and made the bed by simply pulling the duvet over the sheets. The whole experience was completely unacceptable. While I understand that a four-star hotel is not luxury, there should still be a basic standard of hygiene and service. This stay has permanently damaged my opinion of Novotel and Accor hotels.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Novotel Budapest City. I sincerely apologize for the unacceptable conditions you encountered in your room upon check-in and the subsequent issues with housekeeping. It is clear that we did not meet the high standards of cleanliness and service that we strive to uphold. Your concerns regarding the state of the room and the inconsistency of housekeeping have been noted. We take such matters seriously, as maintaining a clean and comfortable environment for our guests is our top priority. Please rest assured that your comments will be shared with our housekeeping team to ensure improvements are made. I regret that your experience has impacted your perception of our brand, and I hope you might reconsider in the future. Thank you again for your valuable feedback. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Buena relación costo beneficio

Nota de Tripadvisor 4.0/5

Jacinto Santiag... G En pareja - Valoración certificada de TripAdvisor

Lo mejor del hotel son los servicios que brinda. Muy buen desayuno. La ubicación no es mala está ubicado a 20 minutos del centro turístico con transporte público que es excelente. Una mención especial a Matyas, excelente atención y servicio al cliente.

Dear Guest, We sincerely appreciate your positive feedback. We are pleased to know that you enjoyed our breakfast, and the attention of our staff, especially Matyas. We look forward to welcoming you again on your next visit. Sincerely, Attila Kővári Front Office Manager Novotel Budapest City

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 467 opiniones 8.4/10 Ubicación
  • 729 opiniones 5.2/10 Habitación
  • 588 opiniones 8.5/10 Servicio
  • 22 opiniones 5.6/10 Internet
  • 579 opiniones 8.2/10 Desayuno
  • 363 opiniones 3.9/10 Comodidad
  • 293 opiniones 5.5/10 Limpieza
  • 218 opiniones 5.4/10 Instalaciones

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Budapest