Novotel Budapest City & Budapest Congress Center 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 451 opiniones

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Novotel Budapest City & Budapest Congress Center - Image 1
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Alkotas utca 63-67, NTAK: SZ19000377, szálloda, 1123 BUDAPEST, Hungría

Descripción

Extras del hotel

  • Acceso a las paradas de tranvía y autobús en el exterior del hotel

  • WIFI gratuito, espacio de trabajo y TV de pantalla plana

  • Gimnasio, sauna, hammam y piscina cubierta

  • Restaurante abierto durante todo el día con platos informales de cocina internacional

  • Amplia variedad de espacios flexibles para la celebración de eventos

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Localización del hotel

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 BUDAPEST
Hungría

GPS:47.488441, 19.023734

Teléfono
Fax +36 1 466 5636

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

CAFE LOUNGE

El NOVO2 Lounge Bar nunca sería tan especial sin la creatividad y la experiencia de nuestros chefs. Cada uno crea su propio estilo original y único inspirado en los sabores de todo el mundo. Cocina moderna. También hay un menú infantil.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  451 opiniones

Nota de clientes de Avis 4.5/5

Andrei E. En solitario - Comentarios confirmados ALL

Muy buena experiencia, la habitación tenía todo necesario y la cama muy cómoda

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room well-equipped and enjoyed the comfort of the bed. We hope to welcome you again in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Nota de clientes de Avis 5.0/5

Victor F. G. Familias - Comentarios confirmados ALL

Muy buena experiencia. El desayuno muy completo. Las habitaciones con todo lo indispensable para pasar unos días. Muy buena comunicación con el centro, en 20 min llegas al parlamento. Servicio de limpieza de 10. Las camas enormes y muy cómodas ..por poner una pega la almohada un poco blandita .. Sin duda..si volvemos repetimos allí nuestra estancia.

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the comprehensive breakfast, comfortable beds, and the accessibility to the city center. It is also gratifying to know that our cleaning services met your expectations. We appreciate your constructive comment about the pillows and will consider it as we strive to enhance our guest experience. We look forward to welcoming you back during your next visit to Budapest. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Nota de clientes de Avis 0.5/5

Alberto G. C. Amigos - Comentarios confirmados ALL

My stay at Novotel Budapest City was not only disappointing but also disgusting. When I checked in, the first room I was given was so dirty and messy that I was genuinely shocked. There were drink stains on the bedside table, the carpet was filthy, a bra strap under the desk, both dead and live crickets around the room, and even a box of condoms in the closet. It was obvious the room had not been cleaned properly or with any care. The hotel changed my room to one that was slightly less dirty, but still far from clean. Daily housekeeping was inconsistent — I often had to chase staff to get it done, and when they did come, it was terrible. They didn’t replace dirty coffee mugs, didn’t clean surfaces, and made the bed by simply pulling the duvet over the sheets. The whole experience was completely unacceptable. While I understand that a four-star hotel is not luxury, there should still be a basic standard of hygiene and service. This stay has permanently damaged my opinion of Novotel and Accor hotels.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Novotel Budapest City. I sincerely apologize for the unacceptable conditions you encountered in your room upon check-in and the subsequent issues with housekeeping. It is clear that we did not meet the high standards of cleanliness and service that we strive to uphold. Your concerns regarding the state of the room and the inconsistency of housekeeping have been noted. We take such matters seriously, as maintaining a clean and comfortable environment for our guests is our top priority. Please rest assured that your comments will be shared with our housekeeping team to ensure improvements are made. I regret that your experience has impacted your perception of our brand, and I hope you might reconsider in the future. Thank you again for your valuable feedback. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Estancia muy agradable

Nota de clientes de Avis 5.0/5

Esther R. L. I. Familias - Comentarios confirmados ALL

El personal muy amable , las habitaciones comodas , ligeramente pequeña, hay habitaciones con tina y sin tina , estuve en dos ocasiones durante mi viaje , la tina era muy alta para entrar , la segunda vez pedi sin tina . Los espacios del hotel muy buenos y el desayuno es excelente, gran variedad ! El hotel esta alejado del centro , pero un taxi puede resolverlo esta como a 10 minutos con trafico

Dear Guest, We are pleased to know that your stay was very enjoyable and that you found our staff friendly and our rooms comfortable. We appreciate your observation regarding the height of the bathtub and thank you for choosing a room without a bathtub on your second visit. It is a pleasure to hear that you enjoyed our breakfast and the hotel\'s facilities. As you mentioned, although we are a bit distant from the city center, we are glad that the taxi was a convenient solution for you. Sincerely, Attila Kővári Front Office Manager Novotel Budapest City

Mala experiencia.

Nota de clientes de Avis 1.0/5

Nathalia Familias - Comentarios confirmados ALL

Nos encontramos un chinche en la habitación, por otro lado me cobraron dos veces al llegar y al irnos, una semana después de habernos ido del hotel aún no me han hecho la devolución del dinero.

Dear Guest, Thank you for reaching out and sharing your concerns. I sincerely apologize for any discomfort you experienced during your stay. Regarding the payment issue, I have carefully reviewed the credit card transactions. Upon check-in, we used your credit card for a guarantee, and at the time of departure, this amount was used for the final payment. Therefore, no duplicate charge was made. However, if you still notice any discrepancies on your statement, please let us know, and we will be happy to assist further. As for the issue with the insect, I truly regret the inconvenience this caused. We have reviewed the pictures, and based on our checks, the insect found on the curtain was not a bedbug. Nevertheless, we take all concerns seriously, and our housekeeping team has conducted a thorough inspection to ensure the highest cleanliness standards. We truly appreciate your feedback, and I apologize again for any distress caused. If there is anything else we can do for you, please do not hesitate to reach out. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Calificaciones de nuestro hotel de usuarios de otras webs

  • 484 opiniones 8.4/10 Ubicación
  • 757 opiniones 5.4/10 Habitación
  • 612 opiniones 8.7/10 Servicio
  • 24 opiniones 6.5/10 Internet
  • 592 opiniones 8.3/10 Desayuno
  • 382 opiniones 4.1/10 Comodidad
  • 313 opiniones 6.1/10 Limpieza
  • 225 opiniones 6.5/10 Instalaciones

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