考文垂 M6/J3 诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 533 评论

保证最优惠房价
考文垂 M6/J3 诺富特酒店 - Image 1
考文垂 M6/J3 诺富特酒店 - Image 2
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Wilsons Lane, Longford, M6 Junction 3, CV6 6HL 考文垂, 英国

描述

酒店其他优惠

  • 整个酒店都提供免费快速无线网络

  • 休闲餐厅、新鲜灵活的餐饮

  • 时尚的大堂酒吧，上午11 点营业至深夜

  • 8 个可灵活调整的场所，可承办各种活动

  • 毗邻 M6 公路，靠近市中心和理光运动场 (Ricoh Arena)

我们的客房

酒店位置

考文垂 M6/J3 诺富特酒店

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL 考文垂
英国

GPS:52.458137, -1.48902

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  533 评论

TripAdvisor 评级  3.5/5  788 评论

Don’t read the negative reviews

Tripadvisor 评级 4.0/5

Toni S 商务住宿 - 经 TripAdvisor 认证的评论

Friendly staff. Easy check in. My room was clean and comfortable. The bedding and towels were fresh and clean and the bed comfy. Breakfast was good with plenty of choice. The only negative was the carpet in the room was stained. I don’t think it deserves all the negative reviews.

Dear Toni S, Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our friendly staff, comfortable room, and breakfast. I’m sorry about the stained carpet and will be addressing it with our housekeeping team. We truly appreciate your kind words and hope to welcome you back soon.

Never Again

Tripadvisor 评级 1.0/5

Ch H 经 TripAdvisor 认证的评论

Charged premium room, gave budget room. changed at 1:30am to another budget with empty mini fridge but no bathtub as promised. Phone not working in the rooms, good way to silence complaints. Breakfast was bad, dirty floors/carpets in restaurant. No Hygiene.

I'm very sorry to hear about your experience. It’s disappointing that we didn’t provide the room type and amenities promised, and I apologize for the condition of the breakfast area and the issues with room phones. This is certainly not the experience we aim to deliver. I’ll be addressing these concerns with our team to ensure we improve. Thank you for bringing these details to our attention.

In kept

Tripadvisor 评级 1.0/5

r0wlandeh 经 TripAdvisor 认证的评论

Very dirty plates dirty at breakfast bread frozen had to put through toaster several times staff not helpful lift broke down with people in it and no procedure to rescue them two other guests had to do it and they were stuck for 40 minutes so avoid this hotel at all cost worst I’ve stayed in

Great Stay at the Novotel

Tripadvisor 评级 5.0/5

Kira C 经 TripAdvisor 认证的评论

I stayed at the Novotel for two nights while traveling for work, and it was a solid choice. My room was clean and comfy, just what I needed after a long day. Rianna at the bar really stood out—she was super friendly and made great suggestions. The hotel is in a convenient spot, close to the motorway and my meeting. Overall, I had a great experience and would definitely stay here again!

Thank you for the fantastic review! We’re glad to hear you had a great stay and found your room comfortable. Rianna will be thrilled to hear your kind words! We look forward to welcoming you back on your next work trip!

Disgusting! I’d give 0 stars if I could!

Tripadvisor 评级 1.0/5

Coastal34886980373 商务住宿 - 经 TripAdvisor 认证的评论

Dirty, unkept, poorly run shoddy excuse of a hotel! Make sure you take notice of the poor reviews. They are true! I stayed for 2 nights for work. Dirty toilet on arrival in room. Disgusting stained and dirty carpet! Stained chair. Tatty and unkept marked walls with chunks missing from paintwork. Dust ridden kettle I would not use! I went to reception to explain / complain, although polite and apologetic the lady said there was nothing she could do as the hotel was fully booked - offered me slippers as the carpet was so dirty! I brought antibacterial wipes and cleaned everything. Breakfast was a joke! Undercooked bacon, dry bread for toast and no pastries as all had gone by 8am! Coffee machine had run out of beans and the miserable waitress said they weren’t getting a delivery till 9am! Second morning, still no coffee bean! Returned after a long day, room hadn’t been serviced at all! Had to go back to reception and ask for loo roll! Asked to speak to a manger but apparently there wasn’t one available. There was another lone female guest who had returned to reception as she (like me asked not to be placed on the ground floor but was) got to her room to find the door open and naturally was concerned! The man behind us said there were unsavoury characters seemingly hanging around the hotel who appeared to be staying. DO NOT STAY HERE IF YOU ARE A LONE FEMALE AND WANT TO FEEL SAFE AND HAVE A CLEAN ROOM! I ‘slept’ with a chair pushed against my door. Previous reviews have responses saying complaints will be looked into, this I do not believe as many say the same and it’s clearly not improved! Will email my company to say this ‘hotel’ should not be an option.

I apologize for your experience. We always strive to fulfill our guests' requests, and I’m sorry we couldn’t accommodate yours this time. Guest safety is our top priority, and we take your feedback seriously. We’ll work with our team to ensure better communication and service in the future. Thank you for sharing your concerns.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 312 评论 8.4/10 位置
  • 853 评论 6.8/10 房间
  • 695 评论 7.9/10 服务
  • 12 评论 6.4/10 上网
  • 415 评论 5.1/10 清洁度
  • 270 评论 6.9/10 早餐
  • 258 评论 4.4/10 食物
  • 222 评论 4.7/10 设施

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