Novotel Coventry M6 J3

I stayed for business and I’m glad I don’t know how much this cost the company! The room was fine, no niceties - tea and coffee products in a paper cup, paper cups in the bathroom and no menu for the room service. The curtain had smears of brown all down them - it was a wipeable curtain so I’m unsure why these were left. The bin had rubbish from a tissue and some chocolate wrappers and the bed had bits in which made me question whether the room had even been cleaned. The staff on reception were training which was fine and the room service delivery was great but the food was mediocre at best. The pizza clearly was bunged out of a frozen box container and the ice cream was cheap and nasty. The bar stop serving food very early too which means they get funny when you bring your own food which isn’t surprising given the menu is dire! No bar snacks and I’m glad I didn’t stay long as I wouldn’t book this for a family visit!

The room has rotten damp and a window that flow open in the night, The walls by the window were very damp and there was a hole in the floor skirting board The carpets were stained and the shower was broken. The kettle did not work. The staff were friendly and the cleaning was poor there was a glass shelf so dusty it was unbelievable

The hotel is completely prosaic - lifeless, lacking character, spiritless. It’s clear that the staff have better things to be doing than their jobs, as I waited 17 minutes for an unapologetic host to come and greet me. Expecting him to take my luggage to my third floor room for me, he instead led me to the woeful lift. Why is a lift that should only go up and down, shaking and going left to right? A sense of disquietude overcame me - was this where it all ends? Trying to hold back my tears, I comforted my child. When I stepped out the lift, I felt grateful to still possess the gift of life, yet also had a sense of impending doom, for I was about to witness the bedchamber I had been assigned to for the night. Thinking of it now makes me retch. I have tears in my eyes. I nearly turned straight back around and left, but the thought of the Brexit conference that brought me to Nuneaton in the first place made me stay. It was going to be worth it, all I had to do was get through the night. This hotel is my bête noire. I will never return here. If I am unfortunate enough to ever have to return to Nuneaton, I would rather set up a tent under the motorway bridge.

stayed for here for an avent at the arena the staff were very good drinks at the bar very reasonable, got to room first off fidge didn't work room was clean ,shower was powerfull another drawback apart from the fridge was the bed was like sleeping on a block of concrete woke up with bad back .Next morning full buffet breakfast everything was cooked fresh gd choice 10er a head so not bad overall if bed n fridge was ok full 5

Easy to find & plenty of space in the car park. Reception & staff were lovely. The room must of been designed by a man… no plug near the mirror to dry your hair. Bed felt like it was sloping to the left wfh h was annoying Bathroom very modern & lovely until I saw mild around the bath & at the bottom of the shower screen. Breakfast ok but the coffee needs upgrading !