Novotel Coventry M6 J3 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 533 件のレビュー

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Novotel Coventry M6 J3 - Image 1
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Novotel Coventry M6 J3 - Image 4
Wilsons Lane, Longford, M6 Junction 3, CV6 6HL COVENTRY, United Kingdom

説明

ホテルのその他の情報

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Christmas Parties available - bookings being taken now!

  • 8 dedicated meeting rooms available with secure measures in place

  • Gym available

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

当ホテルの客室

ホテル所在地

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  533 件のレビュー

トリップアドバイザーの評価  3.5/5  788 件のレビュー

Don’t read the negative reviews

トリップアドバイザーの評価 4.0/5

Toni S ビジネス - トリップアドバイザー認証口コミ

Friendly staff. Easy check in. My room was clean and comfortable. The bedding and towels were fresh and clean and the bed comfy. Breakfast was good with plenty of choice. The only negative was the carpet in the room was stained. I don’t think it deserves all the negative reviews.

Dear Toni S, Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our friendly staff, comfortable room, and breakfast. I’m sorry about the stained carpet and will be addressing it with our housekeeping team. We truly appreciate your kind words and hope to welcome you back soon.

Never Again

トリップアドバイザーの評価 1.0/5

Ch H トリップアドバイザー認証口コミ

Charged premium room, gave budget room. changed at 1:30am to another budget with empty mini fridge but no bathtub as promised. Phone not working in the rooms, good way to silence complaints. Breakfast was bad, dirty floors/carpets in restaurant. No Hygiene.

I'm very sorry to hear about your experience. It’s disappointing that we didn’t provide the room type and amenities promised, and I apologize for the condition of the breakfast area and the issues with room phones. This is certainly not the experience we aim to deliver. I’ll be addressing these concerns with our team to ensure we improve. Thank you for bringing these details to our attention.

In kept

トリップアドバイザーの評価 1.0/5

r0wlandeh トリップアドバイザー認証口コミ

Very dirty plates dirty at breakfast bread frozen had to put through toaster several times staff not helpful lift broke down with people in it and no procedure to rescue them two other guests had to do it and they were stuck for 40 minutes so avoid this hotel at all cost worst I’ve stayed in

Great Stay at the Novotel

トリップアドバイザーの評価 5.0/5

Kira C トリップアドバイザー認証口コミ

I stayed at the Novotel for two nights while traveling for work, and it was a solid choice. My room was clean and comfy, just what I needed after a long day. Rianna at the bar really stood out—she was super friendly and made great suggestions. The hotel is in a convenient spot, close to the motorway and my meeting. Overall, I had a great experience and would definitely stay here again!

Thank you for the fantastic review! We’re glad to hear you had a great stay and found your room comfortable. Rianna will be thrilled to hear your kind words! We look forward to welcoming you back on your next work trip!

Disgusting! I’d give 0 stars if I could!

トリップアドバイザーの評価 1.0/5

Coastal34886980373 ビジネス - トリップアドバイザー認証口コミ

Dirty, unkept, poorly run shoddy excuse of a hotel! Make sure you take notice of the poor reviews. They are true! I stayed for 2 nights for work. Dirty toilet on arrival in room. Disgusting stained and dirty carpet! Stained chair. Tatty and unkept marked walls with chunks missing from paintwork. Dust ridden kettle I would not use! I went to reception to explain / complain, although polite and apologetic the lady said there was nothing she could do as the hotel was fully booked - offered me slippers as the carpet was so dirty! I brought antibacterial wipes and cleaned everything. Breakfast was a joke! Undercooked bacon, dry bread for toast and no pastries as all had gone by 8am! Coffee machine had run out of beans and the miserable waitress said they weren’t getting a delivery till 9am! Second morning, still no coffee bean! Returned after a long day, room hadn’t been serviced at all! Had to go back to reception and ask for loo roll! Asked to speak to a manger but apparently there wasn’t one available. There was another lone female guest who had returned to reception as she (like me asked not to be placed on the ground floor but was) got to her room to find the door open and naturally was concerned! The man behind us said there were unsavoury characters seemingly hanging around the hotel who appeared to be staying. DO NOT STAY HERE IF YOU ARE A LONE FEMALE AND WANT TO FEEL SAFE AND HAVE A CLEAN ROOM! I ‘slept’ with a chair pushed against my door. Previous reviews have responses saying complaints will be looked into, this I do not believe as many say the same and it’s clearly not improved! Will email my company to say this ‘hotel’ should not be an option.

I apologize for your experience. We always strive to fulfill our guests' requests, and I’m sorry we couldn’t accommodate yours this time. Guest safety is our top priority, and we take your feedback seriously. We’ll work with our team to ensure better communication and service in the future. Thank you for sharing your concerns.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 312 件のレビュー 8.4/10 ロケーション
  • 853 件のレビュー 6.8/10 客室
  • 695 件のレビュー 7.9/10 サービス
  • 12 件のレビュー 6.4/10 インターネット
  • 415 件のレビュー 5.1/10 清潔さ
  • 270 件のレビュー 6.9/10 朝食
  • 258 件のレビュー 4.4/10 料理
  • 222 件のレビュー 4.7/10 設備

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