ibis Coventry South 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 202 件のレビュー

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Whitley Buisness Park, Whitley Business park, Abbey road (off leaf lane), CV3 4LF Coventry, United Kingdom

説明

ホテルのその他の情報

  • Dedicated meeting room capable of accommodating 30 guests

  • Located in the quiet surroundings of Whitley Business Park

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Stylish on-site bar offering a selection of beverages

当ホテルの客室

ホテル所在地

ibis Coventry South

Whitley Buisness Park, Whitley Business park, Abbey road (off leaf lane)
CV3 4LF Coventry
United Kingdom

GPS:52.389011, -1.490101

電話番号
ファックス +44 24 7630 6898

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

FOGG'S

非契約写真

'Feeling peckish? You don't have to leave the hotel: inspired by countries around the globe, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  202 件のレビュー

トリップアドバイザーの評価  3.0/5  622 件のレビュー

Good stay

トリップアドバイザーの評価 5.0/5

silga e トリップアドバイザー認証口コミ

Stayed in this hotel for a night and I have loved everything about this hotel. The staff, from the housekeeping to the reception staff they all have been great. I will definitely recommend this hotel to everyone who wants to have a nice stop over, away from home.

Dear Guest, Thank you for your lovely review! We're thrilled to hear that you had a great stay and appreciated our staff's efforts. Your recommendation means a lot to us, and we're glad we could make you feel at home during your stopover. We look forward to welcoming you back on your next visit!

Amazing

トリップアドバイザーの評価 5.0/5

Jet28285307727 トリップアドバイザー認証口コミ

It was a nice stay, I been here after a staff party me and my friend has a very good sleep and the supervisor housekeeper was very understanble the next day for the check out thanks shana and her staff. Rhe manager of reception is so nice and welcoming and the receptionist lady as well.

Dear guest, Thank you for your wonderful feedback! We're delighted to hear that you had a great stay after your staff party and that Shana and her housekeeping team made your experience even more comfortable. It's also fantastic to know that our reception team was welcoming. We appreciate your kind words and look forward to having you back soon!

Avoid this hovel at all costs!

トリップアドバイザーの評価 1.0/5

BarrieS2 ビジネス - トリップアドバイザー認証口コミ

More like a motel than a hotel. They have a terrible, unmade car park, akin to driving on the moon with huge craters! Grubby little workmen smoking weed in the car park which wafts around in to the rooms. Done expect a good nights sleep as the lights shine in to the rooms, the curtains don’t pull properly so impossible to block the light out and it’s lit up all night along the landings. Hot rooms without aircon so you need the windows open so that you don’t cook which unfortunately means that you get to listen to some of the undesirable guests arguing and slamming doors until the early hours. I stayed for 3 nights and didn’t sleep well on any of them. Avoid this hovel at all costs!

Thank you for your feedback. We're truly sorry that your experience was far from satisfactory. The issues you raised, from the state of the car park to noise disturbances and room conditions, are concerning. We take your comments seriously and will investigate each of these points thoroughly to ensure they are addressed. We have a company booked to renovate the car park. I know this will not change the experience you had but I hope you will give as another chance. We regret that your stay was uncomfortable and did not meet your expectations. Please know that guest comfort is a top priority for us, and we will take steps to improve both the environment and the overall experience for future stays. Thank you for bringing this to our attention. Thank you! Best Regards

Excelent

トリップアドバイザーの評価 5.0/5

Andrei Ș トリップアドバイザー認証口コミ

My stay here was very beautiful, all the people was very nice. All the rooms was clean and tge food was amazing. I will come definitely next time here . I will let them know about this hotel to other people because the price is excelent and the staff also.

Dear Andrei, Thank you for your wonderful review! We're thrilled to hear that you had a beautiful stay and enjoyed the cleanliness, food, and friendly staff. We appreciate your kind words and recommendation, and we look forward to welcoming you back on your next visit! Best Regards, Florin Tircomnicu Opeartions Manager

Run away and don’t look back…..

トリップアドバイザーの評価 1.0/5

Neil S トリップアドバイザー認証口コミ

Difficult to find... I arrived quite late - 21:30 as I was there for a training meeting lasting 2 days. The bedroom was like a 'Butlins' style chalet, on the ground floor. As I entered the room, I noticed there was a strong smell of cooking fat, that was uncomfortable, and the carpet had some dark brown stains. The paint was coming off the walls in places, there were clearly 'plaster and paint' patches in multiple places, and there was a hole in the ceiling (size of a tennis ball) where the wi-fi device was coming through. At £85 per night including breakfast, although the car park was free - it's not worth it. I went to reception to complain, and was told that there were no other rooms for me. I had driven 100 miles and almost 2 hours. When I asked what their complaint procedure would be - got a piece of scrap paper with a barely legible hand written email address - possibly in the hope that I wouldn't be able to read the address! I chose to drive home again, rather than stay here! Drove the 100 miles again in the morning to my training course and booked another hotel. Needs demolishing - repaint wouldn't be enough.

Thank you for your detailed feedback. We sincerely apologize for the disappointing experience you had. The issues you described, from the room condition to the handling of your complaint, are unacceptable and not reflective of the standard we aim to provide. We will immediately review our procedures and address the concerns raised, including the room's cleanliness, maintenance, and staff responsiveness. Your feedback is important to us, and we regret that you chose to leave. We will use this as an opportunity to improve and ensure that future guests do not encounter similar issues. Please feel free to contact us directly so we can further discuss your experience and take appropriate actions.

との提携 TripAdvisor

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Coventryのすべてのホテル

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