ibis Coventry Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 494 件のレビュー

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ibis Coventry Centre - Image 1
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ibis Coventry Centre - Image 3
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Mile lane, CV1 2LN COVENTRY, United Kingdom

説明

ホテルのその他の情報

  • On Site Parking

  • Fogg's Restaurant serves a choice of international cuisine

  • Multinational team speaking a multitude of languages

  • Within walking distance to Coventry's main shopping areas, Coventry University, and The Wave.

  • Central location, with plenty of nearby transport links

当ホテルの客室

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ホテル所在地

ibis Coventry Centre

Mile lane
CV1 2LN COVENTRY
United Kingdom

GPS:52.402527, -1.506432

電話番号
ファックス +44 24 7655 3548

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  494 件のレビュー

トリップアドバイザーの評価  4.0/5  838 件のレビュー

Great staff, great room, bathroom not as clean as the one in Greenwich, no face towel

トリップアドバイザーの評価 4.0/5

Martin H Solo travel - トリップアドバイザー認証口コミ

This was OK and definitely so for the money. Customer service was faultless as it had been when I stayed at the one in Greenwich. Staff are very good. Let down by a persistent smell in the bathroom, no face towel to go with the bath towels, and some small but noticeable staining in the bathroom. Location is good in terms of distance from railway and town centre, but you do have to negotiate the pedestrian subways from Hell to get to it from either.

Dear Martin H, Thank you for your feedback and for highlighting our great staff and the quality of your room. We're thrilled to hear that you experienced excellent customer service during your stay, as we strive to maintain high standards across all our locations. I sincerely apologize for the issues you encountered in the bathroom, including the persistent smell, lack of a face towel, and the staining you mentioned. These concerns are certainly not reflective of the cleanliness we aim to provide, and I will be sharing your feedback with our housekeeping team to ensure these issues are addressed promptly. We appreciate your understanding regarding the location and the surrounding pedestrian routes. Your insights are invaluable in helping us improve our guest experience, and we hope to welcome you back in the future for an even better stay. Thank you again for your feedback! Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Good city centre hotel

トリップアドバイザーの評価 4.0/5

M8558MWsandrab Solo travel - トリップアドバイザー認証口コミ

Stayed 3 nights while visiting family in Coventry. Easy check-in, friendly staff. Clean, quiet room over looking car park. Bedding and towels spotless. Tea and coffee in room. No noise at night from other guests. Breakfast was ok, bacon and sausage very tasty, good coffee. Maybe a selection of breads would be nice with the continental breakfast. Perfect location for short walk into the city or to the train station Will definitely stay again

Dear M8558MWsandrab, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and found our location convenient for visiting family in Coventry. It’s great to know that you appreciated the easy check-in process, the cleanliness of your room, and the friendly service from our staff. We’re glad you enjoyed the breakfast, particularly the bacon, sausage, and coffee. Your suggestion to include a selection of breads in our continental breakfast is fantastic, and we’ll certainly consider it as we look to enhance our offerings. We look forward to welcoming you back on your next visit. Thank you again for your kind words and valuable input! Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Basically ok but need some detail work.

トリップアドバイザーの評価 3.0/5

ukbod トリップアドバイザー認証口コミ

We went for a weekend to facilitate access to a Northern Belle train trip to Carlisle. Checkin was satisfactory but the room door needed to be banged on to make it open. The heating was a bit fussy. The room itself was ok with a fairly comfortable bed. The TV needed is channels updating. A bright light outside the window was annoying. Breakfast was lukewarm and bland ingredients. Doors are very flimsy so a lot of passerby noise.

Dear Ukbod, Thank you for taking the time to provide such detailed feedback following your stay. We’re glad to know that our location suited your needs for your Northern Belle train trip, and I’m happy that your check-in experience was smooth and the bed was comfortable. I apologize for the issues you encountered with the door, heating, and TV channels. We understand how these details can impact the overall comfort of your stay, and we’re working on ensuring these elements function seamlessly for future guests. Additionally, I’ve noted your feedback on the breakfast quality and the light outside your window; we’ll be reviewing both to see where adjustments can be made. Thank you for your valuable input on the room doors and noise levels as well. We’ll look into ways to minimize noise for a more restful stay. We hope to welcome you back in the future and provide an even better experience. Thank you again for your honesty—it helps us improve! Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

A one night stay in Coventry

トリップアドバイザーの評価 3.0/5

NeilT626 トリップアドバイザー認証口コミ

Stayed here overnight on Friday in early October. I booked this hotel as it's only an eight minute walk from Coventry railway station. In the other direction it's a similar short walk into the city centre. Booking an Ibis hotel you just know you are going to get a clean, functional and efficient hotel with adequate facilties. And that's what this hotel is all about! The room was quite cosy and modern, with a very comfortable double bed. The en-suite shower room was very nice. I had a first floor room with a view over the hotel car park. The only negative point was that there was no electrical socket near where the desk and the kettle was located. An adapter plug was on a socket nearby, but didn't feel comfortable plugging the kettle into it, in case it overloaded. The reception staff were polite and friendly. A continental style breakfast was served in the morning with a limited range of hot food options. Unfortnately some of the hot food items (such as the scrambled egg, sausages, and bacon) were a bit dry where they had been standing for a while. However the freshly ground coffee was good quality. If the breakfast had been enhanced I probably would have scored this review four stars. However if I am ever back in Coventry I would stay at this hotel again, as it's incredibly good value for money for a one night stay :)

Dear NeilT626, Thank you for choosing to stay with us and for taking the time to share such detailed feedback. We're delighted that our convenient location and comfortable, modern rooms added to the enjoyment of your stay. It's wonderful to hear that our reception team made a positive impression as well. We appreciate your input regarding the power outlet location. We'll look into options to improve the convenience of plug points in our rooms to better suit our guests' needs. Additionally, I’m sorry to hear that some of the hot breakfast items were a bit dry. We’ll be reviewing our breakfast setup to keep everything as fresh and appealing as possible. Thank you again for your kind words and valuable suggestions. It’s fantastic to know that you found your stay to be great value for money, and we look forward to welcoming you back on your next visit to Coventry! Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

Punches above its weight! Great location - friendly staff

トリップアドバイザーの評価 5.0/5

Mike K ビジネス - トリップアドバイザー認証口コミ

The hotel was clean, comfortable and convenient. After an early start we were keen for some breakfast on arrival. They kept the kitchen open after 10am to look after us. Also a generous loyalty basket of goodies were left for me in my room. Thank you.

Dear Mike K, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the extra touches from our team. I’m so glad we could keep the kitchen open for your breakfast after an early start—that’s exactly the kind of experience we aim to provide. It’s also fantastic to know that you appreciated the loyalty basket. We love making our guests feel at home, and we’re thrilled that these gestures made a difference in your stay. We look forward to welcoming you back for another great visit soon! Sincerely, Diana Reception Manager Ibis Hotel Coventry Centre

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 554 件のレビュー 9.1/10 ロケーション
  • 808 件のレビュー 6.3/10 客室
  • 610 件のレビュー 8.9/10 サービス
  • 31 件のレビュー 5.8/10 インターネット
  • 431 件のレビュー 6.2/10 清潔さ
  • 293 件のレビュー 6/10 朝食
  • 187 件のレビュー 5.7/10 お値打ち度
  • 150 件のレビュー 4.3/10 料理

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