Mercure Hotel Duesseldorf Neuss 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 414

Mercure Hotel Duesseldorf Neuss - Image 1
Mercure Hotel Duesseldorf Neuss - Image 2
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Opis

O hotelu

  • Fitness room with three machines, open between 8am and 11pm

  • Outdoor swimming pool open from June to September

  • The A57 highway towards Cologne and Düsseldorf is located 0.3 miles (0.5 km) from the hotel

  • Charging stations for electric cars

  • 6 meeting rooms

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel Duesseldorf Neuss

Am Derikumer Hof 1
41469 NEUSS
Germany

Pozycja GPS:51.167423, 6.730918

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

SALINUM

Dine in a modern ambiance in the "Salinum" restaurant. Try our regional specialties and spend pleasant hours on our sunny terrace. We are open Monday to Saturday from 6 pm to 10 pm.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 414

Ocena TripAdvisor  3.5/5  Liczba opinii: 791

Bardzo stary hotel

Ocena klientów 1.5/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

Dear Guest, Thank you for taking the time to review your stay. We regret to hear that your stay did not live up to the high standards we strive to uphold. We understand that the condition of your room, particularly with the water from the shower and the resulting odor in the carpet, detracted from the comfort we aim to provide. We also acknowledge your concern regarding the hotel\'s current state and the value you perceived for the price paid. While we strive to maintain a charming atmosphere that reflects our location\'s heritage, we agree that there is always room for improvement and will take your comments into consideration. We are also aware that our guests expect modern conveniences, and we regret any inconvenience caused by the absence of certain expected amenities. We do offer extra fans at reception to ensure our guests\' comfort during warmer periods, and while we do not have air conditioning, we continuously look for ways to enhance our guest experience within the structure of our historic property. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ihr Team vom Mercure Hotel Düsseldorf Neuss

As Expected

Ocena na stronie TripAdvisor 4.0/5

shrimper79 Friends getaway - Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for reviewing your recent experience. We are delighted that you found the location convenient and appreciated the ample parking provided. It is wonderful to hear that the accommodations lived up to the Mercure standard, with the pleasant, clean and comfortable rooms adding to your positive experience. Moreover, knowing that the en-suite was to your satisfaction and that the shower was of good quality brings us immense pleasure. Finally, your kind words about our reception staff are truly heartwarming; they strive to deliver the best service possible. We hope to welcome you back. All the best. Ihr Team vom Mercure Hotel Düsseldorf Neuss

2 friends for the Euros

Ocena na stronie TripAdvisor 4.0/5

MartinS713 Rodziny - Opinia zatwierdzona w TripAdvisor

Dear Martins, Thank you for taking the time to review your stay. We are pleased that you found our hotel to be very clean and our staff to be excellent and very helpful. Maintaining a high standard of cleanliness and providing exceptional service are priorities for us. However, we are sorry that your stay did not fully meet your expectations. We understand that you found our hotel to be a little tired in appearance. We are continually working on improving our facilities to better serve our guests. Furthermore, we appreciate your feedback regarding the pillows. We regret to inform that extra pillows are not available upon request at our reception, as per our current amenities setup. Finally, we are delighted that you enjoyed the extensive breakfast options available at our hotel. Offering a variety of choices to start the day right is something we take pride in. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Düsseldorf Neuss

Location outside the city, inconvenient stay

Ocena na stronie TripAdvisor 2.0/5

Nirmiteemehta Solo travel - Opinia zatwierdzona w TripAdvisor

Dear Mimiteemehta, thank you for your review. We are sorry for your long travel to us and to your room. Hopefully to see you next time again, to earn back your trust in our hotel, We can do it better, you are right! Stay safe and healthy, Your Mercure Neuss Team

Good hotel

Ocena na stronie TripAdvisor 5.0/5

michaelmS2512ZZ Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Dear Mr. M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 190 Liczba opinii 7.6/10 Lokalizacja
  • 505 Liczba opinii 5.5/10 Pokój
  • 407 Liczba opinii 9.2/10 Obsługa
  • 25 Liczba opinii 2.8/10 Internet
  • 265 Liczba opinii 5.6/10 Komfort
  • 263 Liczba opinii 4.3/10 Czystość
  • 237 Liczba opinii 8.8/10 Śniadanie
  • 147 Liczba opinii 3/10 Klimat

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