فندق مركيور Mercure برلين سيتي ويست 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.8/5 672 أراء

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فندق مركيور Mercure برلين سيتي ويست - Image 1
فندق مركيور Mercure برلين سيتي ويست - Image 2
فندق مركيور Mercure برلين سيتي ويست - Image 3
فندق مركيور Mercure برلين سيتي ويست - Image 4
Ohmstrasse 4-6, 13629 برلين, ألمانيا

الوصف

خدمات الفندق الإضافية

  • 119 غرفة مريحة

  • 8 غرف اجتماعات عمل وأحداث حديثة على مستوى الأرض بإضاءة طبيعية

  • يُقدم متجر Kukime Lobby Shop المشروبات الباردة والقهوة المتخصصة والوجبات الخفيفة والآيس كريم

  • تراس هادئ وجميل مع حوض سباحة خارجي

  • سهولة الوصول إلى وسائل النقل العام ومطار BER والطريق السريع

الإقامات المتوفرة لدينا

موقع الفندق

فندق مركيور Mercure برلين سيتي ويست

Ohmstrasse 4-6
13629 برلين
ألمانيا

نظام تحديد المواقع العالمي (GPS):52.536032, 13.273297

الهاتف
فاكس +49 30 3819403

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
قرب الفندق
  • موقف

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آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.8/5  672 أراء

تقييم TripAdvisor  4.0/5  697 أراء

2024 شهادة تميّز

Really Nice staff

ملاحظة Tripadvisor 5.0/5

Sofus S تقييم TripAdvisor المعتمد

The hotel was better than i thought. The pool was extremly Nice and The staff too. The food was so delicios and The rooms were Nice and clean and The bed was comfortable. would defendly recomment:) Free parking just outside hotel - also The possebility of charging e-car

Dear guest, Thank you very much for your very good review. We are delighted that you were completely satisfied with us. We will pass on your praise for our staff and our establishment to all colleagues. We wish you all the best. See you next time again. :-) :-) best wishes from Berlin

Worst hotel I’ve ever seen

ملاحظة Tripadvisor 1.0/5

sdr1690 Solo travel - تقييم TripAdvisor المعتمد

Pure and simply the worst hotel I’ve ever stayed in, it’s absolutely horrific. There is absolutely nothing positive about the place, even in the 1980’s this would have been tired so you can imagine what’s it like now. Arrived to find every single bit of glass at the front of the hotel smashed, we were told it had been like that for one month, that says absolutely everything you need to know. Avoid at all costs

Dear sdr1690, We are very sorry that you were not satisfied with our service. We would like to apologize for any inconvenience caused. In general, however, we prefer to speak to you in person. Dissatisfaction can usually be resolved. Next time, speak to the staff on site. We will be happy to help you. We wish you all the best. best wishes from Berlin

good hotel

ملاحظة Tripadvisor 3.0/5

eirecoretraveller تقييم TripAdvisor المعتمد

stayed here whilst attending a two day music festival at citadelle spandau, hotel is a few mins walk from siemensdamm u-bahn station, which is just a few stops from the venue, so nice and handy. nice hotel, friendly front desk, they were able to sort out an issue with the room safe immediately after notifying them about the issue (just needed new batteries). didn't eat there because the bar and restaurant was closed for the weekend for some reason, but there is a fridge in the lobby and snacks, so we could enjoy them at the small outdoor pool area. room was fine, even had a small balcony, dead handy for the nitecap and last cigarette of the night. good value for money, would stay again for sure.

Dear guest, thank you very much for your wonderful rating and your detailed comments. We always strive to ensure our guests have a great stay. See you soon. :-) Kind regards.

Worst customer service

ملاحظة Tripadvisor 1.0/5

waynewD8795RX تقييم TripAdvisor المعتمد

Worst customer I have ever experience in my life. Due to unforeseen circumstances I can not make the reservation even though it is in a months time, I emailed & explained the sad situation & they completely just ignored it & wrote back saying we cannot do anything. I find this disgusting that they cannot have some decency to look into this further.

Dear Waynew, we are deeply shocked by your review, even though you were not at the hotel. You have booked a rate that cannot be changed or canceled free of charge. We discussed this with you as well. When booking, you can decide at any time in advance which rate and conditions you would like to book. There are different prices and conditions. In our modern times, all companies work with it, for example car rental companies or airlines. We would like to ask you to refrain from making such comments. It was your free decision and we can assure you, that you will be a good host. Best regards from Berlin

Overall OK stay. A good average.

ملاحظة Tripadvisor 3.0/5

Rihaala تقييم TripAdvisor المعتمد

Being close to a metro stop, parking, and price were our main drivers to choose this hotel, and it lived up to all of them. Additionally, the staff was very nice and service oriented. The facilities themselves did though appear somewhat aged carpet at the room entrance was bulging, and bathroom light came on in 3 different tempi, as the mirror light was old. The one big turn-off was though that there was staining on the wall next to the toilet, which made the bathroom seem uncleaned, which there was no other indication for. Additionally, and old pet-peave of mine. We are the type of guests, who are happy to re-use our towels for more than one day. So, we always hang up the towels, but coming back into the room we are not able to see, whether our towels were replaced, beause they are neatly folded. -How does that align with the policy of not changing the towels?

Dear guest, thank you very much for your positive rating and your kind feedback. Please be assured that we have immediately contacted external housekeeping. The foreman sensitized the employees. We thank you for your valuable information, this is the only way we can continually improve our service. We wish you all the best and look forward to welcoming you again. Warm greetings from Berlin.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 571 أراء 8.7/10 الموقع
  • 981 أراء 4.1/10 الغرفة
  • 753 أراء 8.7/10 الخدمة
  • 44 أراء 3.8/10 إنترنت
  • 529 أراء 3.3/10 مستوى النظافة
  • 462 أراء 8/10 الإفطار
  • 408 أراء 4.5/10 مستوى الراحة
  • 337 أراء 2.9/10 شعور

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جميع فنادقنا في برلين

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.