ノボテル アントウェルペン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 363 件のレビュー

ノボテル アントウェルペン - Image 1
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Luithagen Haven 6, 2030 アントワープ, ベルギー

説明

ホテルのその他の情報

  • 最近改装されたばかりの客室、ロビー、バー、コンファレンスルーム

  • LEZゾーンの外に位置し、公共交通機関からは車ですぐです。

  • アメリカンスタイルの朝食ビュッフェ、バー&ブラッセリーフードスクエア、コンファレンスルーム

  • 無料のWi-Fi、無料駐車場、無料の屋外プール、無料のフィットネス

当ホテルの客室

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ホテル所在地

ノボテル アントウェルペン

Luithagen Haven 6
2030 アントワープ
ベルギー

GPS:51.267251, 4.400705

電話番号
ファックス +32 3 541 70 93

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

FOODSQUARE BAR AND BRASSERIE

バー＆ブラッスリー「Foodsquare」は、雑踏から離れ、待ち合わせやくつろぎの場としてご利用いただけます。季節ごとに変わる味、世界各国の伝統料理、自慢の料理など、アントワープの街のように多彩でクリエイティブなメニューが揃っています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  363 件のレビュー

トリップアドバイザーの評価  3.5/5  739 件のレビュー

Cozy bed, fantastic staff!

トリップアドバイザーの評価 4.0/5

Sammypla Solo travel - トリップアドバイザー認証口コミ

Dear Sammy, Thank you for taking the time to review your stay. We are delighted that you enjoyed the comfort of our beds, the warmth of our staff, and the delightful breakfast offerings. Our team strives to provide a welcoming atmosphere, and it is great to hear that our receptionist made you feel at home upon your arrival. We are also thrilled that you appreciated the open-air swimming pool during the summer months, a refreshing addition to our amenities. We look forward to welcoming you back. Best regards, Marc Martens, General Manager

No restaurant or bar on a Sunday

トリップアドバイザーの評価 2.0/5

Sparklejellybean トリップアドバイザー認証口コミ

Dear Guest, Thank you for your feedback. We are glad that you found your room satisfactory and we aim to provide a comfortable experience for our guests. However, we are sorry that your stay did not fully meet your expectations. While our restaurant and bar services are indeed limited on Sundays, snacks are available 24 hours for our guests' convenience. Regarding the location, we are situated near the harbour and offer a unique garden terrace with an outdoor swimming pool, providing a tranquil escape despite our proximity to the industrial park. We understand that without a car, transportation can be challenging, but we are just a short drive from the Antwerp city centre with a tram stop nearby for easier access. Moreover, we acknowledge the importance of cleanliness and apologise for any oversight. Our housekeeping team is dedicated to maintaining high standards, and we welcome guests to inform us of any deficiencies so we can address them promptly. Concerning the timing of our cleaning services, we strive to ensure that they are conducted at convenient times for our guests and regret any disturbance caused. Nonetheless, we are glad to hear that the pool was a highlight of your stay. Our outdoor swimming pool is a cherished feature among guests, open during the summer for everyone's enjoyment. We are committed to providing a welcoming and accommodating service, and we are immensely thankful for your kind words about our team. We certainly hope that we can welcome you back again. Best regards, Marc Martens, General Manager

Room is fine but location awful

トリップアドバイザーの評価 2.0/5

Compass43913813365 ビジネス - トリップアドバイザー認証口コミ

Dear Guest, Thank you for your review. We're delighted to hear that you found the room clean and comfortable and our staff kind and helpful. Our team takes pride in providing excellent service and it's heartening to know this was evident during your stay. We understand that our location posed a challenge for you without a car, and we appreciate your feedback on this matter. It's important to us to ensure all our guests have a pleasant experience, and we're glad you enjoyed the convenience of the nearby Hechi restaurant. For future visits, please note we are just a short drive from Antwerp city centre and have a tram stop nearby, offering a 20-minute journey to the city. We hope to welcome you back on another stay. Best wishes, Marc Martens, General Manager

Tired Hotel

トリップアドバイザーの評価 2.0/5

Matt D ファミリー - トリップアドバイザー認証口コミ

Dear Matt, We thank you for taking the time to send us your feedback. We're glad to hear that you found our staff accommodating and that the complimentary parking was a plus for your stay. It's unfortunate to hear that the room size did not meet your expectations, especially with teenagers in tow. Our rooms are designed to accommodate families comfortably, with sofabeds intended primarily for younger children. However, we understand that comfort is paramount, and we regret any inconvenience caused. Regarding the restaurant utensils, our policy aims to ensure all our guests have access to our facilities, and we apologize if this caused any frustration. Our team is always on hand to assist with dining needs within the restaurant. The whole team hope to have the pleasure of seeing you again. Best wishes for the New Year! Marc Martens, General Manager

Terrible beyond limit

トリップアドバイザーの評価 1.0/5

Olumide J トリップアドバイザー認証口コミ

Dear Olumide, We appreciate feedback from our guests, however, we absolutely cannot accept your comment. We must respectfully disagree with the characterization of our team as racist. We take great pride in our efforts to ensure a welcoming environment for all guests. In the case of your reservation, there was a discrepancy in the number of expected guests upon your arrival. Our dedicated reception team member made every effort to accommodate you without imposing additional charges, even though this went against our safety protocols. We believe that the actions taken reflect our commitment to providing excellent service to every guest. We kindly request you reconsider your comment, as such serious accusations can have legal implications. Regards, Marc Martens, General Manager

との提携 TripAdvisor

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  • 259 件のレビュー 6.1/10 朝食
  • 181 件のレビュー 4.8/10 料理

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アントワープのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。