Novotel Mechelen Centrum 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 897 件のレビュー

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Novotel Mechelen Centrum - Image 1
Novotel Mechelen Centrum - Image 2
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Novotel Mechelen Centrum - Image 4
Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat, 2800 MECHELEN, Belgium

説明

ホテルのその他の情報

  • Free WiFi, ergonomic work space, cable TV

  • Stylish, welcoming restaurant, bistro dining

  • Fully-equipped fitness centre, hammam

  • 5 versatile spaces for meetings and events

  • Lots of bars, restaurants and shopping nearby

当ホテルの客室

ホテル所在地

Novotel Mechelen Centrum

Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat
2800 MECHELEN
Belgium

GPS:51.025841, 4.476343

電話番号
ファックス +32 15 40 49 51

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMETBAR

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  897 件のレビュー

トリップアドバイザーの評価  4.0/5  766 件のレビュー

Unique spot in Belgium

トリップアドバイザーの評価 4.0/5

mregcs トリップアドバイザー認証口コミ

Mechelen is such a unique spot in Belgium, and the Novotel there is a great choice. The place is super clean, and every staff member I came across was professional and courteous. The hotel is well-maintained, though the Executive room I got is bit on the smaller side. The breakfast spread is fantastic, and the location is right in the center, about a 10-15min walk from the train station, even with my large (25kg+) bag. There are tons of restaurants nearby, and Spar supermarket just a 3min walk away. I really loved both the hotel and the location

Dear Hanan, Thank you for taking the time to share your review. We are delighted that you found the cleanliness of our hotel exceptional and that our staff's professionalism and courteousness stood out during your stay. It is always our aim to maintain a high standard of service and upkeep. However, we understand that your Executive room did not quite meet your space expectations. We strive to provide comfortable accommodations for all our guests, and our room descriptions online provide detailed information to help guests choose the best room for their needs. Nonetheless, we are pleased that the variety of our breakfast offerings impressed you, and that our central location contributed positively to your visit. The proximity to local restaurants and amenities like the nearby Spar supermarket is indeed one of the highlights of staying with us. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Goethuys, General Manager

二重請求　Duplicate billing

お客さまの声 0.5/5

福. ビジネス - 確認済みレビュー すべて

宿泊は旅行エージェント経由で予約し支払い済み、バウチャー所有での宿泊にも関わらず、現地レセプションでも宿泊費を請求された。チェックアウトの際にフロントの二人のスタッフに何度も説明したが愚かな二人は理解せず彼らの正当性を主張。マネージャーを呼んでもらい、マネージャーは当方の説明を正しく理解しクレジットカードの支払いをキャンセルしてくれた。愚かな二人のために貴重な時間をロスしクレジットカードの請求が正しく処理されているかその後のフォローの時間も奪われ、非常に不快な経験をした。スタッフへの正しい教育をしてください!

Dear Mr Hiroyuki, Thank you for your feedback. The reception followed procedure as instruction in case of a reservation without payment nor guarantee. As the communication from the travel agency was insufficient a guarantee was required till the issue was resolved. Your opinion of this in no case does reflect the capabilities of our team as they did do what was expected. The manager on site has been trained for complicated situations like these as therefor resolved your case rapidly. I suggest forwarding your complaint to the agency as we made the unfortunate situation as comfortable as possible for you. Have a nice day, Christopher Cabri

Very good city centre hotel

トリップアドバイザーの評価 5.0/5

SVacher ビジネス - トリップアドバイザー認証口コミ

Room was a good size with a comfortable bed. AC in the room was a nice touch. As was the large screen TV. Breakfast was very good, with a nice choice of hot and cold food. The check in and check out procedure was quick and easy. Location is perfect for walking around Mechelen

Dear Vache, It was a pleasure to receive this kind review of your time with us. It is wonderful to hear that you enjoyed your stay with us at our convenient location. Thank you for complimenting breakfast and our team's courteous service. Your kind words are an incentive for us to continue maintaining our high standards. We look forward to welcoming you back. Best wishes, Maartje Aukema, Guest relations

Another agreeable stay

トリップアドバイザーの評価 4.0/5

robbertl124 Couples - トリップアドバイザー認証口コミ

We stayed here 2 or 3 times before. Very well located in the city centre, easy access to restaurants, clean, good beds, extensive breakfast, good shower, parking garage below the hotel. We had a pleadant stay.

Dear Robbert, Thank you for this kind review. We are grateful to you for your mention of our convenient location and the the high standards which we strive to uphold. We look forward to welcoming you again soon. Best regards, Maartje Aukema, Guest relations

Average

トリップアドバイザーの評価 3.0/5

Caio B Couples - トリップアドバイザー認証口コミ

Upon arriving we informed the front desk that our toilet seat was not cleaned properly. We were told someone would come up to clean but I regret to say that no one did until the next day. Higher rates than usual for a Novotel with average facility, average cleaning and average service.

Dear Caio, Thank you very much for your feedback. We are very sorry our usual high standards were not met and regret you did not inform our team members at the time so we could have taken immediate action. Your feedback is appreciated and will be considered for future improvements. We hope to have the opportunity to welcome you back on a future occasion. Kindest regards, Maartje Aukema, Guest relations

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 548 件のレビュー 8.8/10 ロケーション
  • 647 件のレビュー 7.3/10 客室
  • 466 件のレビュー 8.3/10 サービス
  • 12 件のレビュー 6.2/10 インターネット
  • 427 件のレビュー 7.8/10 朝食
  • 323 件のレビュー 6/10 快適さ
  • 253 件のレビュー 7.8/10 清潔さ
  • 94 件のレビュー 5.4/10 料理

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Mechelenのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。