Novotel Antwerpen bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 363 ulasan

Novotel Antwerpen - Image 1
Novotel Antwerpen - Image 2
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Novotel Antwerpen - Image 4
Luithagen Haven 6, 2030 Antwerp, Belgium

Deskripsi

Keistimewaan hotel

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Antwerpen

Luithagen Haven 6
2030 Antwerp
Belgium

GPS:51.267251, 4.400705

Telepon
Fax +32 3 541 70 93

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

FOODSQUARE BAR AND BRASSERIE

Bar and Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

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Cari tahu selengkapnya

Peringkat ALL  4.0/5  363 ulasan

Peringkat TripAdvisor  3.5/5  739 ulasan

Cozy bed, fantastic staff!

Catatan Tripadvisor 4.0/5

Sammypla Solo travel - Ulasan TripAdvisor tersertifikasi

Dear Sammy, Thank you for taking the time to review your stay. We are delighted that you enjoyed the comfort of our beds, the warmth of our staff, and the delightful breakfast offerings. Our team strives to provide a welcoming atmosphere, and it is great to hear that our receptionist made you feel at home upon your arrival. We are also thrilled that you appreciated the open-air swimming pool during the summer months, a refreshing addition to our amenities. We look forward to welcoming you back. Best regards, Marc Martens, General Manager

No restaurant or bar on a Sunday

Catatan Tripadvisor 2.0/5

Sparklejellybean Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for your feedback. We are glad that you found your room satisfactory and we aim to provide a comfortable experience for our guests. However, we are sorry that your stay did not fully meet your expectations. While our restaurant and bar services are indeed limited on Sundays, snacks are available 24 hours for our guests' convenience. Regarding the location, we are situated near the harbour and offer a unique garden terrace with an outdoor swimming pool, providing a tranquil escape despite our proximity to the industrial park. We understand that without a car, transportation can be challenging, but we are just a short drive from the Antwerp city centre with a tram stop nearby for easier access. Moreover, we acknowledge the importance of cleanliness and apologise for any oversight. Our housekeeping team is dedicated to maintaining high standards, and we welcome guests to inform us of any deficiencies so we can address them promptly. Concerning the timing of our cleaning services, we strive to ensure that they are conducted at convenient times for our guests and regret any disturbance caused. Nonetheless, we are glad to hear that the pool was a highlight of your stay. Our outdoor swimming pool is a cherished feature among guests, open during the summer for everyone's enjoyment. We are committed to providing a welcoming and accommodating service, and we are immensely thankful for your kind words about our team. We certainly hope that we can welcome you back again. Best regards, Marc Martens, General Manager

Room is fine but location awful

Catatan Tripadvisor 2.0/5

Compass43913813365 Bisnis - Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for your review. We're delighted to hear that you found the room clean and comfortable and our staff kind and helpful. Our team takes pride in providing excellent service and it's heartening to know this was evident during your stay. We understand that our location posed a challenge for you without a car, and we appreciate your feedback on this matter. It's important to us to ensure all our guests have a pleasant experience, and we're glad you enjoyed the convenience of the nearby Hechi restaurant. For future visits, please note we are just a short drive from Antwerp city centre and have a tram stop nearby, offering a 20-minute journey to the city. We hope to welcome you back on another stay. Best wishes, Marc Martens, General Manager

Tired Hotel

Catatan Tripadvisor 2.0/5

Matt D Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Matt, We thank you for taking the time to send us your feedback. We're glad to hear that you found our staff accommodating and that the complimentary parking was a plus for your stay. It's unfortunate to hear that the room size did not meet your expectations, especially with teenagers in tow. Our rooms are designed to accommodate families comfortably, with sofabeds intended primarily for younger children. However, we understand that comfort is paramount, and we regret any inconvenience caused. Regarding the restaurant utensils, our policy aims to ensure all our guests have access to our facilities, and we apologize if this caused any frustration. Our team is always on hand to assist with dining needs within the restaurant. The whole team hope to have the pleasure of seeing you again. Best wishes for the New Year! Marc Martens, General Manager

Terrible beyond limit

Catatan Tripadvisor 1.0/5

Olumide J Ulasan TripAdvisor tersertifikasi

Dear Olumide, We appreciate feedback from our guests, however, we absolutely cannot accept your comment. We must respectfully disagree with the characterization of our team as racist. We take great pride in our efforts to ensure a welcoming environment for all guests. In the case of your reservation, there was a discrepancy in the number of expected guests upon your arrival. Our dedicated reception team member made every effort to accommodate you without imposing additional charges, even though this went against our safety protocols. We believe that the actions taken reflect our commitment to providing excellent service to every guest. We kindly request you reconsider your comment, as such serious accusations can have legal implications. Regards, Marc Martens, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 283 ulasan 7.3/10 Lokasi
  • 711 ulasan 5.3/10 Kamar
  • 493 ulasan 7.6/10 Pelayanan
  • 21 ulasan 4.9/10 Internet
  • 354 ulasan 4.9/10 Kenyamanan
  • 307 ulasan 4.6/10 Kebersihan
  • 259 ulasan 6.1/10 Sarapan
  • 181 ulasan 4.8/10 Makanan

Diberdayakan oleh Trustyou

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