Novotel Dijon Sud bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 1.210 ulasan

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Novotel Dijon Sud - Image 1
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Novotel Dijon Sud - Image 4
11 route de Beaune, 21160 MARSANNAY LA COTE, France

Deskripsi

Keistimewaan hotel

  • Bar and restaurant with covered terrace and view of the swimming pool

  • Restaurant and wine bar with regional wines, with terrace

  • 7 Modular meeting rooms that can accommodate up to 120 people

  • Our hotel has been awarded the Green Key certificate

  • Departure point for the Route des Grands Crus, close to the motorway

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Lokasi hotel

Novotel Dijon Sud

11 route de Beaune
21160 MARSANNAY LA COTE
France

GPS:47.279338, 5.007395

Telepon
Fax +33 3 80 51 59 01

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Les Climats - Brasserie Maison

Eat how you want when you want. Simple, healthy and tasty cuisine. Catering available at all times of day to satisfy your appetite. Enjoy a moment of escape in the restaurant, terrace, bar or in your room

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Peringkat ALL  3.9/5  1.210 ulasan

Peringkat TripAdvisor  3.1/5  346 ulasan

Coeliac's not catered for

Catatan Tripadvisor 3.0/5

Chris F Keluarga - Ulasan TripAdvisor tersertifikasi

I am Coeliac and have stayed at this Hotel every year, near enough, for the past 30 years. The availability for gf food has decreased, whilst worldwide the understanding of the devastating consequences of being " glutened" has risen and hotel chains now provide for their clients. Thanks to a wonderfully helpful and kind staff member, Loubna, I managed to get something to eat. Thank you Loubna. Most hotel chains now offer Schar foods in packaging; thereby ensuring there is both quality and most essentially non contaminated gf fayre. There was NOTHING at this hotel to eat. In past years there was at least a wide selection of fruit , boiled eggs , pots of yogurt and the like. This year NOTHING. If Loubna had not searched in the kitchens - where she found butter and jam ( I had my own biscuits ) I would have had no food ( Although this does not a 4* breakfast make). We return to Dijon in August and Loubna has suggested that we notify hotel in advance. I will try once more. And I will have my 2 metre tall, 90kg rower son with me, also coeliac. Hopefully Novotel will recognise the need to treat their customers with Coeliac Disease on a par with everyone else. Disappointed loyal customer Heidi

Awful experience

Catatan Tripadvisor 1.0/5

James F Ulasan TripAdvisor tersertifikasi

We stayed here twice during a recent trip in April — once on the way out and again on the return — and unfortunately, both stays were among the least comfortable hotel experiences we've had. The biggest issue was the air conditioning: it only functions as heating unless the outside temperature exceeds 26°C, regardless of how warm it gets inside the room. As a result, both rooms were hot and stuffy, making it very difficult to sleep — especially for the kids, who were uncomfortable and upset. It felt more like the middle of summer than spring, we had to try and sleep on top of the bedlinen. We did try asking at the front desk, apparently nothing could be done. In hindsight, we should have just slept in the car/somewhere else

Really awful.

Catatan Tripadvisor 1.0/5

Darren W Keluarga - Ulasan TripAdvisor tersertifikasi

Terrible. Disorganised. Rooms not clean, huge dust under beds. Bath and shower leaked everywhere. Shower gel didnt work but smelt awful anyway. Rooms humid and foam mattresses make you sweat. Easily worst of the 10 or so Novotels I've stayed in.

Dear Darren, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. Cleanliness and comfort are top priorities for us, and we regret that your room did not reflect our usual standards. Please be assured that we are taking your comments very seriously, and we are addressing the issues you mentioned with our housekeeping and maintenance teams to ensure they are promptly corrected. Your impressions are far from what we strive to offer, and we are genuinely sorry for the discomfort caused during your stay. If you are open to it, we would appreciate the opportunity to discuss your experience further and restore your trust in us. Please feel free to contact us directly. Kind regards,

Pretty decent stay but the hotel was overwhelmed on a peak Saturday

Catatan Tripadvisor 4.0/5

tiberius_nero Ulasan TripAdvisor tersertifikasi

First Saturday of the year meant the hotel was crammed. Great to get an upgrade (thanks to Accor membership) but the ground floor rooms don't have much soundproofing. Kids running around upstairs until midnight, and a dog across the corridor whining and barking from all evening and again from 7am. Talking about dogs, it's disappointing that they are allowed in the dining room, especially when they kick off with other dogs in the bar. I know it's down to the owners, but it negatively impacts others staying at the hotel. Dinner was lovely, but the waiting staff/kitchen were overwhelmed. Our table was booked for 8pm and we finally finished at 10:20pm. Given the chaos the evening before, we went to breakfast early which was a great decision. The usual high quality Novotel buffet selections

Hello there ! Thank you for taking the time to share such a detailed review of your stay. We're pleased to hear you appreciated the upgrade as an Accor member, and that you enjoyed your dinner and breakfast with us. That said, we're truly sorry that your experience was impacted by the high occupancy and the resulting disturbances. We understand how frustrating it can be to deal with noise, especially late at night or early in the morning, and we regret the inconvenience this caused you. Regarding the presence of dogs in the dining areas, we do follow a pet-friendly policy, but we also expect owners to ensure their pets are well-behaved and do not disturb other guests. Your feedback will help us reflect on how we can better manage these situations in the future. As for dinner service, we apologize for the extended waiting time. Our team was indeed facing a particularly busy evening, and we appreciate your patience and understanding. We’re grateful for your constructive feedback and hope to welcome you back under calmer circumstances to offer you a more seamless experience. Kind regards,

Unfortunately pretty terrible

Catatan Tripadvisor 2.0/5

Seb1124 Couples - Ulasan TripAdvisor tersertifikasi

Humid and hot in the rooms, but you’re literally trapped in the heat, because air-conditioning doesn’t work in any of the rooms, and you can not open the windows, as most of the rooms are groundfloor-level, so people are passing by right outside your window. The rooms are shabby and outdated, mold and stains in the bathroom, the bathroom mirror broken, and there is no elevator to the rooms: You have to carry all your luggage up and down the stairs. And one very embarrassing detail: In the bathtooms you will find RITUAL dispensers with soap and shower gel, but - as so many other guests have stated - there is no rituals inside, but cheap supermarket shower gel - with that typical slightly disgusting hospital-smell. Reception is ok and friendly, lobby somewhat pleasant, therefore the 2nd star.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 324 ulasan 8.6/10 Lokasi
  • 1.054 ulasan 4.7/10 Kamar
  • 761 ulasan 7.9/10 Pelayanan
  • 9 ulasan 7.6/10 Internet
  • 563 ulasan 3.9/10 Kenyamanan
  • 456 ulasan 4.9/10 Makanan
  • 436 ulasan 6.6/10 Sarapan
  • 319 ulasan 4.5/10 Kebersihan

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