Hotel Novotel Dijon Route des Grands Crus bintang 4

Having a test certificate from Spain when the QR code on the certificate cannot be read in France and then be restricted to the usage of facilities makes zero sense. The certificate indicates NEGATIVE. Because the QR code cannot be read due to some technological problem and then restricting clients shows very poor customer service!

"La loi c'est la loi" or "The law is the law" or the Rule is the Rule...was the answer of the Manager a certain Romane Denni when she refused the validity of our Belgian Certificates giving the proof that my wife an me werre legally vaccinated in Belgium . She even refused to have look at our papers under the pretext that the Euro Digital Card Certificate was not completely in order ( indeed one page was missing...). We went to our two rooms and then we tried once again to draw the attention of this Lady that we were in order according to the law in all sincerity and genuine but it was absolutely useless. She held her position : my wife must remain in the room and my three Fench grandchidren and I were entirely free to enjoy the hotel being in order withe the complete paper ( 2 pages instead of one for my wife). Then we paid the 265 Euros bill and we left this hotel. In my whole life I've never met such an uncompromising person. Maybe to end the story useful to mention that the day before in Nancy we enjoyed a amazing stay in a Hotel Ibis member of the network Accor and without any problem. So about the Novotel Route des Grand crus : Such a bad experience ...never again.

OK for just one night; whilst travelling South to North. Slightly dissapointing stay; not the Novotel standards we are used to. Rooms were clean and adecuate but noisy, very small and not very elegant (even though we booked a 'superior' class, I fear for the standard rooms). Breakfast also rather minimal.

With many trips to Italy, we have often stayed here. It is especially good in warmer months when our young children could swim in the pool , play table tennis, or just plat in the large area outside. It was refurbished last year. Admittedly the decor was becoming jaded. It is certainly fresher and the shower room was brilliant. However, the toilet was wonky as it was mounted on a crooked floor. The bed was too close to the wall and my wife bashed her head on the wall when she got up too quickly at night. The desk has been replaced by a wire-shelving arrangement that looks scrappy. As usual, the food is passable but a bit greasy and, our fault for eating it all, a bit too much. Must have starters and not mains next time. The staff, as always, are excellent. Lovely people.

Location is fine, not far from the motorway. The room was quiet and comfortable and we enjoyed the dinner in the restaurant. A good stop between Northern Spain and The Netherlands. We would stay here again.