Novotel Dijon Sud bintang 4

The reception and rooms were fine but we have just had possibly one of the worst meals ever. Truly shocking good for France. Hardly any service, we think the waitress was cooking the meals or microwaving them. Such a shame as this hotel has been fine in the past.

The hotel was shabby, dirty and well below standards for a Novotel. The evening meal was a disaster. I honestly couldn't believe I was in France. I paid for four meals and they were all bad. A really horrible buffet. Like school dinners.

Really disappointed as have visited numerous times in the past using as an overnight stop. First impressions good with renovated reception but that’s where the positives end. Our room was the other side of the hotel and very dark and dingy. Terrible choice of colour on the walls - very depressing feel to it. Breakfast. - poor layout - two areas of food but very cramped so people crowded round. The selection has gone downhill. Poor selection fruit didn’t look appetising and the hot breakfast was three pots of scrambled eggs and nothing else. Having paid £22 for two for breakfast with the picture online showing a full cooked buffet on the website when booking that’s really not acceptable. Wouldn’t recommend and sadly probably will look elsewhere as feel can get better for our money.

Checked in easily but in the room we found the sofa bed had been made up too even though we were 2 rather than 4. This meant we had little room to move around and couldn’t get to the windows/curtains without climbing on the sofa beds. The bathroom and toilet looked clean although the toilet smelt like a urinal and there was no soap, just hand lotion & shampoo, in the bathroom. The air conditioning needs replacing. It is insufficient and noisy. Fortunately it was cool enough that we could turn it off and open the window but it would have been very uncomfortable on previous evenings. Overall it did the job as a stop off while travelling but it has deteriorated since we last visited and we’ll probably try the Ibis Styles on our next trip as I don’t think this offers value for money any more.

Good location but very poor restaurant, notably in terms of hygiene. Flies over food. Also poor quality of food. Air con in rooms very loud and not that good. Good elements: clean rooms, service and pool area. Could probably get somewhere better and cheaper elsewhere.