Novotel Nantes Carquefou 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 1.203 comentários

Extras do hotel

  • Stade de la Beaujoire e centro de exposições a10 minutos de distância

  • 9 salas de reuniões para conferências e seminários

  • Bar e restaurante com terraço

  • Quartos espaçosos e confortáveis com WIFI grátis

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Nantes Carquefou

4 Allee des sapins, PA Antarès Belle Etoile
44470 CARQUEFOU
França

GPS:47.283785, -1.455375

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

NOVOTEL CAFE

Jante como e quando quiser. Cozinha simples, saborosa, saudável e equilibrada quando quiser, para satisfazer todos os seus desejos. Pare para descontrair no restaurante, no bar ou na esplanada ou até no seu quarto.

Nossas acomodações

Temos 92 quartos, dos quais 66 são Superior e 26 são Executive, distribuídos entre o piso térreo e o primeiro andar.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.203 comentários

Classificação no TripAdvisor  4.0/5  596 comentários

Not for tourists

Classificação TripAdvisor 1.0/5

Carole1974 Família - Avaliação certificada TripAdvisor

We stayed there for a wedding nearby for two nights at the end of August. Situated on an industrial park and with very little in the local area the hotel is completely unsuitable for tourists, Our very small room (272), had holes in the curtains, a blocked sink in the bathroom, the woodwork was badly chipped, no safe, and would have been poor as student accommodation.Overall the hotel looks very tired. The pool is pleasant but the garden is scrappy. The hotel is situated on 2 floors but there is no lift. On arrival on Saturday we asked the front desk to book a taxi to pick us up from the wedding venue at midnight on Sunday to bring us back to the hotel. The next day I had several messages from the taxi service demanding payment as the driver had gone to the venue on the wrong night. The desk was sympathetic and accepted they had made a mistake. When we asked them to ensure there would be a taxi to pick us up at midnight on Sunday they assured us there would. Sad to say there was no taxi and we had to make alternative arrangements. Any tourist would be better to stay in central Nantes.

Dear Madam, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, in the expression of our best feelings. The Reception team

Splash out for an Executive room

Classificação TripAdvisor 3.0/5

x229 Couples - Avaliação certificada TripAdvisor

We stayed two nights in August. On the first night, we were in a standard room in which the air conditioning didn't work. We set the temperature to 18, then left for the evening. Came back at midnight and the room was too hot. The next day we moved to an Executive room - which was more comfortable in every way. Whilst the hotel has two floors, it does not have a lift - so beware. Also, the garden is awful - it is shabby, and could be a lot nicer. The breakfast was a mixed bag - not great value, but included a "press your own" orange juice machine. Overall, useful for a stopover of 1 or 2 nights.

Dear Madam, Sir, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, Sir, in the expression of our best feelings. The Reception team

Stopover

Classificação TripAdvisor 4.0/5

GRACE O Família - Avaliação certificada TripAdvisor

Spent one night in a family room. Comfortable hotel. Lovely meal in restaurant. Good breakfast next morning - although slightly crowded around the buffet area. Very friendly waiting staff at breakfast. Highly recommend for convenient stopover.

Chère Madame, Cher Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Nantes Carquefou. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe Réception

Novotel as usual

Classificação TripAdvisor 3.0/5

Peter G Couples - Avaliação certificada TripAdvisor

spent 2 nights there on our way to Brittany, rooms looked bit dates, carpet in room 37 needs to be replaced, had a lot of black stains. Else the normal Novotel style. Parking was free, Wifi speed ok and access by car easy. Driving to downtown Nantes takes about 15 Minutes.Breakfast offer not taken, but was first billed on the invoice. The clerk removed it immediately after our complaint, but this should not have happened at all.

Dear Peter G, We note your comments about your stay at the Novotel Carquefou and are sorry that your stay was not up to your expectations. For a future stay, do not hesitate to book an executive room. These are our renovated rooms and these will suit more your expectations. Concerning the breakfast, it's automatically proposed. That's why we summarize the bill for each customer. We hope to have the pleasure of welcoming you again despite this inconvenience. Best regards, The Reception

Excellent Overnight Stop

Classificação TripAdvisor 4.0/5

Dave C Couples - Avaliação certificada TripAdvisor

Stopped at the Novotel, Carquefou on our way down to Spain. Hotel's location isn't the best, unless you want somewhere just off of the motorway. Hotel and staff were very good. Nice pool and very good breakfast. Would happily stop again if we were passing

Dear David, We very much appreciate your comments regarding your stay at the Novotel Nantes Carquefou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The reception team

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 88 comentários 8.7/10 Localização
  • 407 comentários 5.6/10 Quarto
  • 492 comentários 9.3/10 Serviço
  • 6 comentários 8.3/10 Wifi
  • 174 comentários 8.7/10 Café da manhã
  • 170 comentários 8.7/10 Comida
  • 147 comentários 5.4/10 Limpeza
  • 94 comentários 3.3/10 Atmosfera

Com a tecnologia Trustyou

Todos os nossos hotéis em Carquefou