Easy , quick check in. Friendly advice form receptionist. Great room. WE had a junior suite - 2 adults 2 teenagers. Clean, plenty of space. modern. Good breakfast. Easy and quick check out. Friendlybar staff.No complaints whatsoever. Added to our stay in this wonderful city

The hotel tries very hard, but it is a little bit old mess. beds, food, bar is good though. Airco functions only moderate. Meetings rooms are old, not fresh, and the one that we used had no airco. temperature rose above 28degrees

Air conditioning was not working during this stay or the preceding three weeks. Power points were not working in half of the room. No access to English language television channels. No ability to print from the Business centre computers

Room quite old and wear off (especially a light carpet was really terrible looking). Breakfast very poor, just a few choices and pretty crowded. Check in process very slow. Requested room on the same floor because we had to book 2 rooms for 5 people, no room available to for whole family in, and whole check-in process took us about an hour until they were able to change the rooms to our needs as requested at the time of booking it. It's very strange to see totally different levels of services and accommodation in different Novotel hotels. It is not easy to recognize difference upfront.

Service and hotel infrastructure was really poor. Front desk does not help at all and even you have a problem like noise at night, they don´t do anything. It is said to pay for nothing.I will not stay in this hotel anymore.