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Hôtel Mercure Le Havre Centre Bassin du Commerce 4 estrelas

Classificação clientes Avis 4.2/5 3.795 comentários

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Quarto 1

Número de pessoas
Idade das crianças

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+ 22 Serviços

Extras do hotel

  • Vantagem 1

  • Vantagem 2

  • Vantagem 3

  • Serviço de quarto: refeições preparadas no local

  • Fitness center and relaxation area (with foosball and pool table)

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidosServiços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-outServiços pagos
  • Lavagem a seco / Ferro de passarServiços pagos
Alimentação
  • Café da manhãServiços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Academia
  • GolfeServiços pagos
  • Praia e esportes aquáticosServiços pagos
  • Instalações para guardar bicicletas
Serviços de negócios
  • 6 Sala(s) de reuniões
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponível

Localização do hotel

Hôtel Mercure Le Havre Centre Bassin du Commerce

Chaussée Georges Pompidou
76600 le havre
frança

Tel: +33235195050

Fax: (+33)2/35195099

Check-in a partir das 12h00

Check out até as 12h00

  • De avião

    DEAUVILLE A 28 km / 17,4 milhas

  • De avião

    LE HAVRE OCTEVILLE A 8 km / 4,97 milhas

  • De avião

    PARIS ORLY A 200 km / 124,28 milhas

  • De avião

    ROISSY CDG A 200 km / 124,29 milhas

  • De avião

    ROUEN BOOS A 85 km / 52,82 milhas

  • De barco

    P&O PORTSMOUTH FRANCE A 1 km / 0,63 milhas

  • De helicóptero

    LE HAVRE OCTEVILLE A 10 km / 6,25 milhas

  • De trem

    LE HAVRE A 1 km / 0,63 milhas

GPS:49.490106, 0.116696

Nossas acomodações

Combine trabalho e relaxamento em total serenidade. Nossos quartos privilege combinam decoração moderna e ergonomia, e todos apresentam a nova cama Mercure exclusiva.

Quarto Classic com 1 Cama de Casal

  • Número máximo de pessoas: 2
  • Superfície: A partir de 24 / 258 sq ft
  • Internet sem fio no seu quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Telefone de ligação direta

Quarto Classic com 2 Camas de Solteiro

  • Número máximo de pessoas: 2
  • Superfície: A partir de 24 / 258 sq ft
  • Internet sem fio no seu quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Telefone de ligação direta

Quarto Privilege com 1 Cama de Casal e 1 sofá-cama de solteiro

  • Número máximo de pessoas: 3
  • Superfície: A partir de 32 / 344 sq ft
  • Internet sem fio no seu quarto
  • Água mineral grátis no quarto
  • Instalações para fazer café/chá
  • TV em cores por satélite/cabo
  • Telefone de ligação direta(...)
Quartos

Nossos restaurantes e bares

Happy Dock Brasserie Maison

Tipo de culinária: Francês

O restaurante "HappyDock" convida você a redescobrir os prazeres da cozinha simples e gourmet com base em produtos locais cuidadosamente selecionados. Venha também e aproveite nosso terraço nos dias ensolarados.

Almoço

12:00 - 14:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

19:00 - 22:30

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

HappyDock

Foto não contratual

O bar Happy Dock o convida para relaxar com um coquetel ou outra bebida, todos os dias da semana.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 200

  • Capacidade máxima: 134 pessoas

  • Capacidade máxima para banquete: 180 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hôtel Mercure Le Havre Centre Bassin du Commerce

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

3.795 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

761 comentários

Not worth 4 stars

Classificação TripAdvisor 3.0/5

lefranclux Business - 06/04/2021 Avaliação certificada TripAdvisor

Very disappointing for a 4 star hotel. Breakfast had to be picked up in the lobby and was very average for the price asked. COVID does not excuse nor explain the low quality of breakfast. Room was nice, with space but furniture average and my desk was on wheels. Again, the overall quality does not stand up to the requirements of a four star hotel - or maybe the requirements to qualify for a four star hotel have been lowered. Staff was very kind and helpful. Mercure is not was it used to be.

Dear guest, Thank you for taking the time to share your feeling regarding your stay with us. We are sorry to read that it did not reach your expectations, especially for breakfast. Be sure that our guest's satisfaction is our first priority. However, we are delighted that you enjoyed the room and the staff friendliness. We hope to have the opportunity to welcome you again. Sincerely, Clara - Front Office Department.

Nice site, I recommend

Classificação TripAdvisor 5.0/5

yvesarnaud40 Business - 10/01/2021 Avaliação certificada TripAdvisor

Customer is welcome. Information is fluid about the Covid 19 impact. We have been proposed to use the "room service" for diner & breakfast. Quality is very good and service is at top level. I strongly recommend during the current period.

Dear guest, We would like to thank you for this such positive comment about your stay with us! It is a real pleasure to read that you would recommend our establishment and that you found it qualitative. We hope to see you again soon. Sincerely, Clara - Service Réception

Good though bit unusual

Classificação TripAdvisor 4.0/5

JMMfromSurrey 22/01/2020 Avaliação certificada TripAdvisor

Not entirely sure as to whom the hotel is meant to appeal. I imagine for families it would be great. Listing points good and not so good: Parking. Just three spaces, not secure just off the road edge. When we arrived the in road parking was full so could be a problem. By early evening there were however lots of spaces. Welcome. Very friendly, check-in quick and fuss free. As we were a couple an additional drink added to my freebie. This was very welcome and unusual. Room. Clean and more than adequate size. Bathroom. Some orange mould on the grouting between the shower tiles. Dinner. Limited menu but food much better than anticipated. My wife's desert poached pear in ginger was excellent. Bar. Wine served in generous good quality glasses. Restaurant glassware adequate but notably not as good quality. All staff helpful and friendly. Would stay again.

Good afternoon, Thank you for your feedback after your stay in our hotel. We inform you that we have underground car park for 11 euros per night. We have taken note of your comments regarding the bathroom and glassware from the restaurant. We hope welcoming you for a next stay in Le Havre. Best regards, Laëtitia Salaün - Front Office Manager

Very Disappointing

Classificação TripAdvisor 2.0/5

dggrg Couples - 04/09/2019 Avaliação certificada TripAdvisor

We booked a twin room. Room had only 1 chair. Only one bed had a bed side table which was against the wall meaning the other bed had nothing on either side. The room information brochure stated the air condition was adjustable inside each room. This was untrue with the air con being centrally controlled, meaning all rooms were the same temperature. A lower temperature was refused by the duty manager . Room was very very hot and stuffy and we had a very poor night's sleep.

Good morning, Thank you for your feedback after your stay in Mercure Le Havre. Indeed, we have air conditionning centrally controlled. Please accept our apologies for the inconvenience. I wish you a very nice day. Best regards, Laëtitia Salaün - Front Office Manager

Average

Classificação TripAdvisor 3.0/5

stephanievanderh2019 Business - 22/08/2019 Avaliação certificada TripAdvisor

This was my first stay here. I am not a fan of negative comments, however I do feel that there is room for improvement here. Firstly, I did not get the room that I had ordered but I was far too tired from my trip to complain and I did not feel that the staff were engaging enough to speak with. For me the restaurant was my biggest disappointment. I am Celiac, which means that I have an allergy to gluten, and this was difficult to explain to the restaurant. I felt as though this was an inconvenience and they did not seem to understand how this could affect me. I did pick up contamination and I was sick all night after eating there and I did not risk to go back the next night. The rooms were comfortable and the beds were very comfortable and i slept really well. Free parking is limited but there is plenty of paid parking.

Good morning, Thank you for your reply after your stay in Mercure Le Havre. Sorry for the trouble at the restaurant. I send your remark to the service concerned so that it does not happen again. Please accept our apologies. Best regards, Laëtitia Salaün - Front Office Manager

Accessible holiday

Classificação TripAdvisor 5.0/5

claudiocX1782OU Family - 07/08/2018 Avaliação certificada TripAdvisor

The hotel is located in a very convenient position, Perfect room and services for disabled people. Comfortable room, but not easy to adjust air conditioning. Excellent restaurant and good restaurant service.

Enjoyable family stay

Classificação TripAdvisor 5.0/5

villes409 Family - 16/07/2017 Avaliação certificada TripAdvisor

We had an excellent 6 day stay in the beginning of July 2017. The hotel lobby was under construction and restaurant was placed to a meeting room area. Still - this did not bother at all. The staff was kindest and most helpful, breakfast was good, beds were comfortable and even restaurant food was - against all expectations - tasty. The hotel is not 5-star shining luxury, but extremely well worth of money.

Dear guest, Thank you for taking the time to share your opinion on Tripadvisor. We are delighted to know that you had a pleasant stay in our establishment and hope to have the pleasure of welcoming you again soon. Best regards, Laëtitia Salaün Front Office Manager

nice hotel

Classificação TripAdvisor 4.0/5

Pierre C Business - 11/07/2015 Avaliação certificada TripAdvisor

the hotel have a correct balance between price and advantages. Good breakfast and good parking place. The service it's everytime at the level of the expectations. It will be a place for my next business travel

Dear Guest, thank you very much for your nice comment. We are happy to read that our service meets your expectations. It is always a pleasure to welcome you in our establishment. See you soon. Best regards. Claire THOMAS Front Offioe Manager

Mercure, Le Havre: Convenience and Comfort

Classificação TripAdvisor 4.0/5

kenmar2016 Family - 17/06/2015 Avaliação certificada TripAdvisor

This hotel is conveniently located for cross-channel ferry terminal, restaurants, and tourist attractions such as the cathedral and museum/gallery. It offers private, paid underground parking. Staff were generally helpful and cheerful. Room was clean; the enormous size bed was comfortable; breakfast had a comprehensive range of hot/cold offerings. Check-in and -out were efficiently managed.

Dear Guest, Thank you for taking time to post this nice comment on Tripadvisor. The positive experience you mentioned is our best reward. All our teams are involved daily to the comfort of our customers. It would be a pleasure to welcome you again in our hotel. Best regards. Claire Thomas Front Office Manager

Five star staff

Classificação TripAdvisor 4.0/5

BedfordRosegrower Friends getaway - 06/05/2015 Avaliação certificada TripAdvisor

Easily found, you cannot miss this hotel at the end of the central basin. Safe and secure parking underground for €11 / 24hr. Had been looking forward to eating on the terrace overlooking the basin if only the May sun had decided to expose itself. Adequate reception area, comfortable lounge and bar with entertainment from the bar piano. Restaurant not used (in the evenings) as the menu appeared somewhat limited to a fussy party of four, but it did look good value. However, numerous restaurants can be found within very easy walking distance just tucked away out of sight (ask the reception staff where to find them). Excellent breakfast with hot and cold options being constantly topped up. Adequate room with a typical Mercure bed to sink into. No sound from traffic, only seagulls, if you leave the window open. Cannot fault the wifi (3rd floor). Fridge tucked away under the television but no safe. Bathroom toiletries disappointing for Mercure (compared to UK standards) but packaging probably more environmentally friendly. All staff friendly, smiling and helpful. Special mention for receptionist Laetitia who assisted with phone calls to replace my failing French language skills.

Dear Guest, Thank you very much for taking time to give us your feelings about your stay in our establishment. I will share your satisfaction with the staff. We hope we will see you again soon in our hotel. Yours sincerely. Claire THOMAS Front Office Manager

Excellent location

Classificação TripAdvisor 4.0/5

Mary H Couples - 21/08/2014 Avaliação certificada TripAdvisor

We found the accommodation excellent and the service good would stay here again. We did find that the wifi was a bit shaky at times. The other item is that no English channels except CNN it would be nice to have the France24 In English and perhaps a movie channel also.

Dear Guest, Thank you for your comment. We are happy to read that you enjoyed the accommodation and the service. I confirm you that we have 3 channels in english (Canal+ HD, Canal+ Cinema HD, Disney Magic HD) and 1 channel in american (CNN International). We hope to see you again in our hotel. Best regards. Claire THOMAS Front Office Manager

2 nights in Le Havre

Classificação TripAdvisor 4.0/5

Peter A Couples - 25/07/2014 Avaliação certificada TripAdvisor

This is a well located hotel. The staff are friendly. Bed very comfortable. Secure garage parking, password protected, in and out. Although, we did not eat in the hotel the food we saw being served looked very good. We would stay there again.

Dear Guest, Thank you for taking time to share your impressions regarding your stay in our hotel. Positive feedback from satisfied clients is our greatest reward. We look forward to welcoming you again in our establishment. Best regards. Claire Thomas Front Office Manager

nice stay

Classificação TripAdvisor 4.0/5

Andrew R Couples - 24/07/2014 Avaliação certificada TripAdvisor

Nice stay, parking wasn't a problem but it was a saturday night and parking free until monday morning. Nice room with comfortable bed, but air con not working. Breakfast was lovely with usual french items plus bacon and eggs.

Dear Guest, Thank you for posting a review on Tripadvisor. We have got a secure underground car park (11 € per night) but you can indeed park for free in the street from saturday 5.30 pm until monday 9 am. The air conditioning do work but maybe it was too low, not enough strong. Can you please contact me directly for this? Thank you in advance. We are happy to read that you enjoyed your breakfast. We hope we will have the pleasure to welcome you again in our hotel. Best regards. Claire THOMAS Front Office Manager

Home journey

Classificação TripAdvisor 5.0/5

Loraine B Couples - 08/06/2014 Avaliação certificada TripAdvisor

We found the hotel to be much better than the reviews we had read,we had a upgraded room which was superb with good views well worth the extra cost.we stayed for one night so used the restaurant the choice was limited but the food we had was very good and breakfast too,we will definitely being staying here again.

Dear Guest, thank you very much for your nice words. We are happy to read that we succeeded into providing you satisfaction. We hope to see you back soon in our hotel. Best regards. Claire THOMAS Front Office Manager

Family trip to Le Havre

Classificação TripAdvisor 4.0/5

Karin K Family - 12/10/2013 Avaliação certificada TripAdvisor

Excellent hotel, good atmosphere and great location in a beautiful city. The only thing missed was more English language channels. Otherwise the room was very good and the hotel personnel friendly and very service minded.

Dear Karin, Thank you so much for your very nice words in regards to your family trip to Mercure Le Havre. It's a huge pleasure to receive a positive feedback. We try to do our best to make you feel good. We would be very happy to welcome you for a next stay. Yours sincerely. Claire THOMAS Front Office Manager

Comfortable stay

Classificação TripAdvisor 5.0/5

frasergirl Family - 14/07/2013 Avaliação certificada TripAdvisor

We really enjoyed staying in this hotel. The receptionist was really helpful and friendly, bedrooms were spacious for the 4 of us (2 adults, 2 children). The memory pillows/mattress were amazing - best night's sleep we've had in a long time! However, the evening meal time wasn't really helpful for us with two small children so we ate out at a local pizzeria/grill restaurant. Definitely recommend a stay in this hotel.

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Le Havre. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards Peggy

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