Fairmont Tremblant 4 stars

Customer review rating (ALL Rating) 4.5/5 1,871 reviews

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3045 Chemin de la Chapelle, CITQ 128365, J8E1E1 Mont Tremblant, Canada

Description

Hotel extras

  • Stunning views of lush woodlands and Mont Tremblant

  • Stunning views of lush woodlands and Mont Tremblant

  • Fine dining, plus chic lounge bar

  • Ski-in ski-out access point

  • Largest conference center in Laurentian region, fully equipped

Our accommodation(s)

Hotel location

Fairmont Tremblant

3045 Chemin de la Chapelle, CITQ 128365
J8E1E1 Mont Tremblant
Canada

GPS:46.21218, -74.588193

Telephone
Fax +1 819-681-7099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,871 reviews

TripAdvisor Rating  4.2/5  2,493 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Tim F. Families - Confirmed reviews ALL

Positive experience, apart from the patio and hot tub service. Drink service was slow, or not available, on multiple nights. The hotel and price is high end, so all levels of service should be at that level.

Dear Mr. Fagey, Thank you for sharing your experience with us. We are delighted to know you enjoyed our prime location and that the overall service including ski services, lift passes, and the coffee shop contributed positively to your stay. It’s always rewarding to hear when these elements come together well. That said, we sincerely regret that the patio and hot tub beverage service did not meet the high standards you rightly expect from a luxury hotel. Your feedback regarding slow or unavailable drink service has been noted and will be addressed with our team to ensure a more consistent and attentive experience across all areas of the property. We truly appreciate your thoughtful comments and hope to have the pleasure of welcoming you back for an even more seamless and elevated stay. Warm regards, Sara Durand Executive assistant

Customer review rating 3.0/5

Carlos B. Families - Confirmed reviews ALL

Expected a more renewed property for a Fairmont and price

Dear Mr. B., Thank you for taking the time to share your impressions. We sincerely regret that the condition of our rooms and overall property did not meet your expectations, particularly given the Fairmont reputation and associated pricing. Your perspective is very important to us, and your comments regarding the dated aspects of the property have been shared with our leadership team. Please be assured that ongoing maintenance and continuous improvements remain a priority, as we strive to provide an environment that reflects the level of comfort and elegance our guests expect. Thank you again for your feedback. We hope to have the opportunity to welcome you back and offer an experience more aligned with your expectations. Kind regards, Sara Durand Executive assistant

Customer review rating 5.0/5

Jose D. Families - Confirmed reviews ALL

IT WAS A GREAT SPOT FOR FAMILY AND MY COUPLE WE ENJOY EVERYTHING AT THE HOTEL

Customer review rating 3.0/5

Elisa C. Families - Confirmed reviews ALL

Convenient and comfortable stay for a ski in and out experience

Dear Mrs. C., Thank you for taking the time to share your detailed feedback following your stay. While we are pleased to know you appreciated the ski-in/ski-out convenience, comfort of the hotel, and the excellent valet service, we are truly disappointed to learn that several aspects of your experience fell short of expectations particularly the breakfast service, check-in welcome, and indoor swimming facilities. Please accept our sincere apologies for the lack of attentiveness and efficiency you encountered during breakfast. This is certainly not reflective of the level of service we strive to provide, nor of the Fairmont standards you rightly expect. Your comments regarding the omelette station, service pace, and overall guest care have been taken very seriously and will be addressed directly with our culinary and service teams. We are equally concerned to hear that your arrival experience did not feel warm or welcoming. First impressions are incredibly important, and we regret that we missed the opportunity to make you feel genuinely cared for from the moment you arrived. Your feedback is invaluable in helping us improve, and we appreciate you bringing these matters to our attention. We truly hope to have the opportunity to welcome you back in the future and restore your confidence in our service by delivering the exceptional experience you deserve. Warm regards, Sara Durand Executive assistant

Customer review rating 4.5/5

Rebecca L. Families - Confirmed reviews ALL

The hotel is in a great location and our luxury queen 1 bedroom residence was a very comfortable and well updated room with a great view of the slopes. Housekeeping was excellent, rooms are impeccably clean and the housekeeping staff are very friendly. The valets were great too, always super quick and friendly. We got room service every day for breakfast and that was a highlight of dining at the hotel. Super fast, reasonable prices, and great food. Otherwise, we found the dining at the hotel to be limited and just okay. Kids are not allowed in the lounge and they have limited tables outside the lounge to order food during lunch. Le Comptoir is a buffet for breakfast and dinner… we don’t do buffets. For lunch they had a fairly small menu, mostly Italian food. We ate there one day and the food was just okay. The server was super friendly though. We had a nice dinner at Choux Gras one night. Our server was great and the hostess was super friendly. The food was very good. The cafe had good coffee and hot chocolates, but the food options there are mostly grab and go and limited. For breakfast, the pastries are in an open refrigerator case that everyone serves themselves from while waiting in line. Felt pretty basic for the level of hotel. To be fair, our last week long Fairmont stay was Banff Springs, which has incredible dining, so we may have had too high of expectations for this stay. There are lot of restaurants nearby, so we ate many meals offsite, but we would have preferred some additional options, especially on the exceptionally cold days. Overall we had a very nice stay.

Dear Mrs L., Thank you for taking the time to share such a thoughtful and detailed review. We are truly delighted to know that you enjoyed our location, your luxury residence, and the beautiful slope views. It is especially rewarding to hear your kind words about our housekeeping, valet team, and in-room dining your recognition will be shared with the teams, who take great pride in delivering attentive and personalized service. We also appreciate your candid feedback regarding our dining offerings. While we are pleased that you enjoyed your experiences at Choux Gras and with our service teams, we understand your desire for a broader selection of on-site dining options, particularly given the expectations that come with a luxury resort experience. Your comments regarding the buffet concept, lunch variety, and café presentation are valuable, and they will be shared with our culinary leadership as we continue to refine and elevate our guest experience. We are grateful for your understanding and for highlighting the context of your previous Fairmont stay. It is always our goal to meet and exceed the high standards associated with our brand, and insights such as yours help guide our ongoing improvements. Thank you again for choosing to stay with us. We are very pleased that, overall, you had a wonderful visit, and we sincerely hope to welcome you back for another memorable stay in the future. Warm regards, Sara Durand Executive assistant

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Other web-users rate our hotel

  • 568 reviews 8.7/10 Location
  • 805 reviews 6.8/10 Room
  • 1,124 reviews 8.7/10 Service
  • 51 reviews 5.3/10 WiFi
  • 302 reviews 8.9/10 Pool
  • 242 reviews 4/10 Value
  • 237 reviews 5.6/10 Comfort
  • 225 reviews 6.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.