Sofitel Macau at Ponte 16 5 stars

Customer review rating (ALL Rating) 4.9/5 377 reviews

Sofitel Macau at Ponte 16 - Image 1
Sofitel Macau at Ponte 16 - Image 2
Sofitel Macau at Ponte 16 - Image 3
Sofitel Macau at Ponte 16 - Image 4
Rua do Visconde Paco de Arcos, 0 MACAU, Macau SAR, China

Description

Hotel extras

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
0 MACAU
Macau SAR, China

GPS:22.196944, 113.535833

Telephone
Fax +853 8861 0018

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  377 reviews

TripAdvisor Rating  4.6/5  7,065 reviews

A Good Place to Stay, but Quality is Slipping

TripAdvisor rating 3.0/5

Thomas K TripAdvisor review

The hotel is slipping. We’ve been staying here for our Macau trips since 2013. This past visit there were noticeable changes. The casino was recently closed, so now they cater to regular tourists. They cut back on their shuttle service with no pick-up at the Hong Kong Macau Zhuhai Bridge Port of Entry. It shows they are now catering to mainland visitors. They cut out the daily two free water bottles. The rooms are still the same as twelve years ago. To be fair, the rates are very good. The location is still good. There are good local restaurants within a short walk. The breakfast buffet is still very good. The beds are comfortable, and the shower water is hot. It is better than a western 3-star hotel but not quite a 4-star hotel. I’d give a 3.5 rating if possible.If this hotel was in mainland, it would surely be a mainland 5-star hotel. Knowing all this, it is a very good place to stay, still, because of their rates. It’s just not as good as before. Oh….and the front desk staff seemed less friendly. Polite, but no longer friendly or welcoming.

Customer review rating 5.0/5

Cecily M. C. L. Couples - Confirmed reviews ALL

I had a very nice experience at Sofitel Pointe 16. The breakfast buffet staff were very friendly and gave excellent service. The bed was comfy, the romm was very spacious. I really enjoyed and had a very relaxing time.

Dear Guest, Bonjour! Lei Ho. We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Away from Casinos and in the middle of historical Macao

TripAdvisor rating 5.0/5

Semjon T TripAdvisor review

Very comfortable, luxurious hotel, staff is amazing especially in the 6th floor Cafe, Luisa, Michelle, Mark, Romeo and others always so friendly and helpful with the food definitely above average from Dim Sum options to made to order crepes. A little disappointment with the desk staff who wouldn't change my 500 pataka bill because of a tiny tear, but otherwise excellent hotel for a very fair price

Great location and excellent restaurants

TripAdvisor rating 5.0/5

RogerYUL TripAdvisor review

Stayed for 11 nights and enjoyed it. Location of the hotel is great to see historic Macau. Also good to get great local food. Hotel is dated but everything works. Front desk staff and concierge were all very helpful. Breakfest buffet is good considering it’s a lot cheaper than other 5 star hotels in Macau. I highly recommend the restaurant Le Chinois on the 18th floor! I had both lunch and diner and it was great! Really nice views too. Pool is not heated anymore like it used to. They also don’t give bottled water too. But staff is helpfull and you can order drinks. I tried the Spa and it was ok. Good massage and facial, but again you can see the facility is dated.

Sofitel Spa

TripAdvisor rating 5.0/5

Carol S TripAdvisor review

I had an incredible experience at Sofitel’s spa with Ms. Dee. She is genuinely one of the nicest therapists I’ve ever met — warm, attentive, and very professional. Her deep tissue massage was amazing; she knew exactly where to apply pressure and helped release so much tension. 🩷 I left feeling relaxed, refreshed, and so much lighter. Definitely will be coming back! Highly recommended.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 5,390 reviews 9.3/10 Location
  • 5,080 reviews 8.1/10 Room
  • 6,022 reviews 8.8/10 Service
  • 56 reviews 4.8/10 WiFi
  • 1,918 reviews 8.8/10 Cleanliness
  • 1,805 reviews 9.2/10 Food
  • 1,031 reviews 9.1/10 Breakfast
  • 218 reviews 9.3/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Macau

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.