Mercure Ismailia Forsan Island Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 241 reviews

Mercure Ismailia Forsan Island Hotel - Image 1
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Description

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

Our accommodation(s)

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Hotel location

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
41151 ISMAILIA
Egypt

GPS:30.586611, 32.288167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  241 reviews

Customer review rating 5.0/5

Moustafa M. Business - Confirmed reviews ALL

Excellent stay.. The hotel was clean and comfortable, the staff were friendly and helpful, and the location was perfect. Would definitely come back 👍

Dear Mr. Moustafa M., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General manager

Customer review rating 5.0/5

Mina A. Families - Confirmed reviews ALL

I had a wonderful stay at the hotel. The room was very nice, clean, and comfortable, with an amazing view that made the experience even more special. The staff also organized a lovely party, which I really enjoyed. Overall, it was a great experience, and I would definitely recommend this hotel to others.

Dear Mina A., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General manager

Customer review rating 2.0/5

Asim S. Business - Confirmed reviews ALL

Rooms were really dirty and lacking basic eminitities

Dear Mr. Asim, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ALI ABDALLA General manager

Customer review rating 3.5/5

Hany T. Couples - Confirmed reviews ALL

No soap in the bathroom, empty bottles

Dear Mr Hany T., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ALI ABDALLA General manager

Customer review rating 4.5/5

Remah M. Families - Confirmed reviews ALL

Very nice reception and staff, all of them.

Dear Mr. Remah M., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General manager

Other web-users rate our hotel

  • 82 reviews 9.5/10 Location
  • 354 reviews 8.9/10 Room
  • 376 reviews 9.3/10 Service
  • 5 reviews 5.6/10 WiFi
  • 230 reviews 8.7/10 Cleanliness
  • 75 reviews 8.9/10 Vibe
  • 42 reviews 9.4/10 Beach
  • 37 reviews 6.3/10 Breakfast

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