Grand Mercure Lampung 5 stars

Customer review rating (ALL Rating) 5.0/5 1,628 reviews

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Grand Mercure Lampung - Image 1
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Jl Raden Intan, 88, Pelita Enggal, 35117 BANDAR LAMPUNG, Indonesia

Description

Hotel extras

  • The tallest building of all Sumatra offers stunning views from anywhere in the hotel.

  • Ideally located on the main street, close to main business and administration centres.

  • The only 5 star hotel of the destination, offering the best of local hospitality.

  • Spacious rooms with stunning views, opulent beds and vast bathroom.

  • High speed and free WiFi is available throughout the hotel.

Our accommodation(s)

Hotel location

Grand Mercure Lampung

Jl Raden Intan, 88, Pelita Enggal
35117 BANDAR LAMPUNG
Indonesia

GPS:-5.41718, 105.25815

Telephone
Fax +62 721 8600999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Flamboyant Restaurant

Enrich your palate at our all-day dining restaurant with iconic French, International and local cuisines, or a la carte menu featuring a wide selection of Authentic Nusantara, Asian, and Western delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  1,628 reviews

Customer review rating 4.5/5

Yanto J. Families - Confirmed reviews ALL

Nyaman

Dear Mr Yanto, Thank you very much for the star rating! We truly appreciate your support and are delighted to know you had a pleasant experience with us. We look forward to welcoming you back to Grand Mercure Lampung for another memorable stay. Warm regards, General Manager

Customer review rating 5.0/5

Shinta D. K. Couples - Confirmed reviews ALL

Excellent stay and wonderful hospitality. The hotel best location and staff were friendly, attentive, and professional throughout our stay. The room was clean, comfortable, and well maintained. We also enjoyed the breakfast and hotel facilities very much. Thank you for making our stay so pleasant. We would definitely love to come back again.

Dear Ms Shinta, Thank you for your wonderful review and for choosing Grand Mercure Lampung. We are delighted to hear that you had an excellent stay and enjoyed the hospitality provided by our team. It is truly rewarding to know that our location, friendly and attentive staff, comfortable room, breakfast selection, and hotel facilities all contributed to a pleasant experience. Your kind words are greatly appreciated and will be shared with our team as motivation to continue delivering exceptional service. We are honored to have been part of your stay and look forward to welcoming you back to Grand Mercure Lampung for another memorable experience in the future. Regards, Trison Fauza General Manager

Customer review rating 4.0/5

Hernowo B. S. Business - Confirmed reviews ALL

Overall the facility is comfortable; offering great landscaping.

Dear Mr Hernowo, Thank you for your kind review. We are delighted to know that you found our facilities comfortable and enjoyed the overall atmosphere, including the landscaping. Your appreciation means a lot to us and motivates our team to continue providing a pleasant and comfortable experience for every guest. We look forward to welcoming you back to Grand Mercure Lampung in the future. Regards Trison Fauza General Manager

Customer review rating 4.5/5

H. H. Families - Confirmed reviews ALL

Very spacious with high ceiling. Clean but toothpaste did not refilled on the second day. The downside was the elevator, there are two types of elevator from lobby to room and from lobby to ground floor. So we must take the elevators twice. So many people waiting the elevator especially from lobby to ground floor. Swimming pool was too small for this huge hotel. Whirlpool, steam, sauna limited for men only.

Customer review rating 4.5/5

E. /. E. Families - Confirmed reviews ALL

Smart TV little bit struggle with mirror casting.

Dear Mr E., Thank you for sharing your feedback. Your comments have been noted and improvement to ensure a smoother experience for our guests. We look forward to welcoming you back to Grand Mercure Lampung for another memorable stay. Warm regards, General Manager

Other web-users rate our hotel

  • 132 reviews 9.2/10 Location
  • 1,199 reviews 9.5/10 Room
  • 1,457 reviews 9.3/10 Service
  • 227 reviews 9.9/10 WiFi
  • 582 reviews 9.4/10 Vibe
  • 570 reviews 9.7/10 Cleanliness
  • 406 reviews 8.9/10 Breakfast
  • 241 reviews 8.9/10 Comfort

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