Mercure Dartford Brands Hatch Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 3.9/5 330 comentários

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Mercure Dartford Brands Hatch Hotel & Spa - Image 1
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Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4
Brands Hatch, DA3 8PE DARTFORD, Reino Unido

Descrição

Extras do hotel

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

As nossas opções de alojamento

Localização do hotel

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
Reino Unido

GPS:51.358815, 0.25235

Telefone
Fax +44 1474 853220

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

GENEVIEVES

Desfrute de uma refeição ou bebida no restaurante Genevieves e no bar temático automóvel, com vista para o lendário circuito de Brands Hatch Racing.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.9/5  330 comentários

Classificação do TripAdvisor  3.7/5  1.048 comentários

Stayed for a month

Nota Tripadvisor 5.0/5

Steve E Avaliação com certificação TripAdvisor

Staff were fantastic. Bar you had Tom and also Jacob. Girls at reception are also fantastic. 10/10. Food good swimming area also great

Excellent NYE Celebration

Nota Tripadvisor 4.0/5

Gillypixie Avaliação com certificação TripAdvisor

We were a group of eight adults staying for the New Years Eve Party. The evening Party was fantastic. The staff are amazing at this Hotel. Very engaging, helpful and worked very hard to give us a wonderful New Year Celebration. The Hotel was full and a large group were treated to a three course delicious dinner. Perfectly cooked and served. Our group had a fabulous time seeing the New Year in. My compliments to the restaurant manager and all the kitchen staff. The afternoon bar area should have been manned by more staff as at times it took a while to get served. The only negative I have is that the heating in the Hotel was not working. If you had a ground floor outward facing room it was cold. I'm so glad we showered and prepped before arriving at the Hotel as many guests complained of cold showers. I advised reception who assured me a heater would be put into our room during dinner and the room would be warm before we returned to it. This happened and we had a warm room to retire to. I would have had to sleep fully clothed otherwise. I hope they get this sorted as we all said we would love to spend another NYE at the Hotel. Thank you to the Hotel team for your service and for working on this special occasion.

Dear Gillypixie, Thank you very much for taking the time to share such thoughtful feedback following your New Year’s Eve stay with us. We are delighted to hear that your group had a fantastic evening and that you enjoyed the New Year’s Eve Party, dinner, and celebrations. It is especially rewarding to read your kind words about our team. Your compliments regarding their engagement, helpfulness, and hard work will be shared with them, along with your special mention of the restaurant manager and kitchen team. Knowing they contributed to a memorable New Year celebration for your group means a great deal to us. We are pleased that you enjoyed the three-course dinner and that the food and service met your expectations on such a busy and special evening. It is also encouraging to hear that your group would consider returning to celebrate another New Year’s Eve with us — that is truly the highest compliment. Thank you also for your constructive comments. We acknowledge that the afternoon bar service would have benefited from additional staffing, and this feedback has been noted as we continue to review our service planning for peak periods. We sincerely apologize for the heating issues you experienced, particularly in ground-floor outward-facing rooms. We fully understand how uncomfortable this must have been, and we regret the inconvenience caused. We are glad that our reception team was able to resolve the issue promptly by placing a heater in your room so that you could return to a warm and comfortable environment. Please be assured that this matter has been escalated to our maintenance team, as guest comfort is a top priority. Thank you once again for your balanced and generous feedback, and for recognizing the efforts of our hotel team on such a special occasion. We truly hope to welcome you and your group back in the future for another New Year’s Eve celebration. Warm regards, Pankaj Walia

New Year’s eve party.

Nota Tripadvisor 5.0/5

Sightseer08089704530 Avaliação com certificação TripAdvisor

Me and my wife booked to stay at this hotel for new years eve. Bed breakfast and a 3 course meal and live entertainment who we're fantastic. the double bedroom was great the bed so comfortable the food was very good all the staff were very professional and polite and under a lot of pressure to accommodate us all we were allocated to a table with people we didn't know but everyone joined in and had a great time. All this and access to the pool and spa for a mere £110.00 per person. a bargain the have functions all through the year we will definitely be going back. Thanks to all the staff and the great entertainment team.

Dear Sightseer08089704530, Thank you for sharing your positive experience regarding your stay with us on New Year’s Eve. We are delighted to hear that you and your wife enjoyed the comfortable accommodations, the quality of the food, and the professionalism of our staff. It is always rewarding to know that our team has made a positive impact, especially during busy events. We appreciate your understanding regarding the seating arrangement; it is wonderful to hear that it fostered a sense of community among guests. Our aim is to create enjoyable experiences, and we are pleased that the live entertainment added to your celebration. We are also glad that you found our pool and spa facilities appealing. Thank you once again for your kind words. We look forward to welcoming you back for future events and ensuring you have another memorable stay. Kind regards, Pankaj Walia Mercure Dartford Brands Hatch Hotel & Spa

Grosse déception

Nota Tripadvisor 2.0/5

Glea A Avaliação com certificação TripAdvisor

Très grosse déception pour cet hôtel: - nous étions 4(2 adultes 2 enfants) dans la chambre. Il manquait des serviettes de toilette. Je suis allée en réclamer à l accueil. On m a dit qu on m envoyait quelqu un en ramener dans la chambre mais personne n est venu. Mais à quoi bon.... - pas d eau chaude le soir pour se laver (dans notre cas nous en avons eu mais j ai entendu des personnes se plaindre de ne toujours pas en avoir le matin) -concernant la nourriture le buffet pour le repas du soir est insipide, pas de choix, nourriture de mauvaise qualité (pomme de terre pas suffisamment cuite, avec la peau encore pleine de terre! , pas de pain , pas d eau pour boire le personnel n en a remis qu a la fin de notre repas.) - Le petit déjeuner était mieux que le repas du soir mais vraiment rien d exceptionnel -la chambre était entretenue correctement mais le matelas du lit pour les enfants était très très mou. - il faisait froid dans la chambre et si on augmentait la température une ventilation bruyante se mettait en marche. - Enfin j ai oublié 1 objet sur la table de la chambre à mon départ. J ai fait 1 mail pour demander s il avait été déposé par le personnel de chambre à l accueil (j espérai pouvoir le récupérer via 1 envoi colis en payant les frais de port) je n ai jamais eu de réponse. En résumé je ne recommande absolument pas cet hôtel

Hotel con encanto

Nota Tripadvisor 5.0/5

Leo J Negócios - Avaliação com certificação TripAdvisor

Hotel con encanto y con un toque especial gracias a todos los detalles de fórmula 1 y motociclismo que hay en sus instalaciones. Buen desayuno, servicio cordial. Las diferentes salas están habilitadas para reuniones y conferencias y cuentan con cafetería de uso privado.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 305 comentários 7.9/10 Localização
  • 811 comentários 5.7/10 Quarto
  • 819 comentários 7.4/10 Serviço
  • 14 comentários 5.2/10 Internet
  • 412 comentários 5.2/10 Comida
  • 364 comentários 5/10 Limpeza
  • 332 comentários 5.7/10 Conforto
  • 263 comentários 5.4/10 Comodidades

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