Aparthotel Adagio Access Freiburg

Dear Guest, Thank you for taking the time to leave a review. We are delighted to hear that you would recommend Aparthotel Adagio Access Freiburg to your friends and family, and we are equally pleased with your high appreciation of our loyalty program. Your commendation on the cleanliness of our aparthotel and our commitment to sustainable practices is gratifying and reflects our dedication to providing a comfortable and environmentally conscious experience for all our guests. However, we regret that your encounter at check-in did not meet the welcoming standards we strive for. Please rest assured that providing friendly and efficient service is paramount to us, and we will reflect on your feedback to ensure all guests feel warmly received upon arrival. The comfort and satisfaction expressed regarding our family rooms and breakfast offerings are much appreciated, and we are glad that you found our parking facilities convenient for your needs. It's wonderful to know that these aspects contributed positively to your overall experience with us. We hope to have the pleasure of seeing you again on a future visit. Best wishes, Adagio access Team

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you would recommend us and that our efforts in cleanliness met your expectations. It's great to know our location contributed positively to your experience, providing convenient access to local attractions and the ease of exploring Freiburg. However, we apologize if the room space did not fully meet your needs. Our design aims to maximize functionality and comfort, particularly with the inclusion of a kitchenette. We hope the overall value and convenience compensated for any discomfort regarding space. On a brighter note, we're glad you found the proximity to top bakeries, ice cream shops, and the supermarket advantageous, enhancing the ease of your stay. It's also pleasing to hear that the options for local travel, including cash and card payment facilities in the tram, added to the simplicity of your visit. Thank you for recognizing our loyalty program, and we're thrilled that you hold it in high regard. We continually strive to enhance our guests' experiences and appreciate your acknowledgment of this effort. We hope to see you on another occasion. Best regards, Adagio access Team

Dear David, We are grateful for this kind review about your recent stay. We are delighted to hear that you found our aparthotel to offer good value and appreciated our secure storage for bikes, as we strive to cater to the needs of our guests. It is also gratifying to know that the convenience of cooking facilities in each room, coupled with the proximity of a food shop and local restaurants, enhanced your experience with us. We take pride in maintaining high standards of cleanliness and are pleased that this was reflected during your stay. While we may not have certain amenities such as a fitness room or an on-site restaurant, we are glad that our array of services, including the self-service shop and nearby dining options, met your needs. Furthermore, our location close to the historic city center and various attractions in Freiburg enables our guests to enjoy the best the city has to offer. We appreciate your positive remarks about the ALL – Accor Live Limitless loyalty programme and hope it added value to your stay. Your support of our sustainable development initiatives, although not rated, is important to us as we continually work towards improving our eco-friendly practices. It would be a pleasure to welcome you again. Best regards, Adagio access Team

Dear Guest, Thank you for taking the time to review your stay. We're delighted to hear that our convenient location contributed to a comfortable stay and that our staff's friendliness and helpfulness stood out to you. Your high recommendation is greatly appreciated and serves as a testament to our commitment to service excellence. It is also wonderful to know that our cleanliness met your expectations and that you recognize our efforts in sustainable development. We're pleased our loyalty programme added value to your stay and hope to see you return in the future. It's gratifying to receive such positive feedback, and we are thrilled that you would consider staying with us again. Our team takes pride in creating a welcoming atmosphere and ensuring that every guest has an enjoyable experience. We look forward to welcoming you back in the future. Best wishes, Adagio access Team

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that the location of our apartment met your expectations, providing convenience for attending events and exploring the historic city center. It's also pleasing to know that the overall atmosphere of our establishment contributed positively to your experience. We regret to hear about the discomfort you experienced due to the temperature of the room upon arrival and the early morning disturbance. We appreciate your understanding that as an aparthotel, we strive to balance guest comfort with sustainable practices, including managing the heating efficiently. We also take note of your comment regarding room service on the day of check-out and will remind our team to be mindful of our guests' privacy and comfort. We're always looking for ways to enhance our breakfast offerings and appreciate your suggestion for more vegan options. Thank you for recognizing the cleanliness standards we maintain, as we take pride in providing a well-kept environment for our guests. We look forward to welcoming you back on a future occasion. Best wishes, Adagio access Team