Licorne Hotel & Spa Troyes MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 332 reviews

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Licorne Hotel & Spa Troyes MGallery - Image 1
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Licorne Hotel & Spa Troyes MGallery - Image 4
20 BIS Quai Dampierre, 10000 TROYES, France

Description

Hotel extras

  • 5-star hotel in the heart of Troyes

  • Spa and indoor pool

  • 109 yards (100 meters) from Aube Conference Center

  • Fitness center

Our accommodation(s)

Hotel location

Licorne Hotel & Spa Troyes MGallery

20 BIS Quai Dampierre
10000 TROYES
France

GPS:48.299206, 4.077099

Telephone
Fax +33000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

L APOTHEQUE

The delicious Belle Epoque cocktails make sharing a pleasure. Our bar with terrace is the new must see venue in downtown Troyes, with its vast glass roof and musical soirees in the lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  332 reviews

A beautiful hotel in a fascinating town.

Customer review rating 5.0/5

Amanda Couples - Confirmed reviews ALL

Beautiful large and bright room with excellent shower. Staff could not have been more helpful. Easy parking. Plenty of room in the courtyard in front of the hotel to unpack. The car was then moved to a secure underground parking and was back in the courtyard the next morning

Rooms looked nice, clean and silent. Staff was polite, extremely kind and looking after our comfort.

Customer review rating 4.0/5

T² Couples - Confirmed reviews ALL

All the staff was very courteous and eager to be of assistance. We felt welcomed. Alas, for a five star hotel, there are some things I need to share, as I don't believe they should happen at this level. 1. On our first evening, at the spa, there were no towels, nor was there anyone to ask help. A fellow guest was kind enough to go up to reception and ask for it. We also did not get any slippers. 2. Again on our first evening, I couldn't get a draft beer because there was no gas. These are things management should plan fort in advance. 3. At breakfast, there was fresh fruit, in that, there was a pineapple decorating the room. Surely we don't have to cut it ourselves (I cut them myself at home, though) 4. The scrambled eggs and meat ware were luke warm. Pancakes were outright cold. Surely staff should know to check these things in advance. 5. Valet service of the car... well, since I asked (and paid) for it, I had hoped the charging cable would be nicely rewound. Instead it was chucked inside the boot. Also, it might have been a courtesy to just wash the windscreen. Someone who asks for the service will appreciate it. I would have. Missed opportunity this. We stayed two nights and then passed to your colleagues in Barr, 5Terres hotel. There we had slippers and spa towels in the room. There was fresh fruit, all cut up. There was an 'egg-menu', where the cook prepared to order. So if we compare, we cannot but feel a tad disappointed in our stay in Troyes.

Excellent location to enjoy Troyes

Customer review rating 5.0/5

E. Families - Confirmed reviews ALL

The rooms are well appointed and we had a very comfortable stay. The staff are always happy to help with any requests. They all speak very good English too. The breakfast was excellent.

always excellent

Customer review rating 5.0/5

Patryk Couples - Confirmed reviews ALL

We have stayed in the hotel many times. It is always excellent. This time it was our forst time with our small dog and the location of the hotel made it perfect. It is in central Troyes, yet just 5 minuts away there is a small park and lots of green spaces to go for a morning walk with a four legged friend - a rarity in French cities which are often like concrete jungles. Super recomennded.

Dear Mister G., We would like to sincerely thank you for taking the time to share your impressions of our MGallery La Licorne hotel & spa. We are delighted that you enjoyed our location in the very heart of the city of Troyes, allowing you to discover all the nearby attractions, historic monuments and restaurants. Our hotel is pet-friendly and it is always a pleasure for us to welcome your wonderful four-legged companions. We are very grateful for your kind feedback. Looking foward to seeing you again during your next visit to our charming city of Troyes. Warm regards, The MGallery La Licorne Hôtel & Spa team

Perfect location, wonderful property, excellent staff, unobtrusive but attentive service

Customer review rating 5.0/5

Daniel Couples - Confirmed reviews ALL

Superb, made us feel so welcome, looking forward to coming back.

Dear Daniel L., Thank you very much for your comment. We are delighted to read that the location and our services contributed to making your stay a pleasant one. We will share your comment with all our Ambassadors who are eager to offer you a personalised and unique service. We strive to provide a memorable experience for all our guests and your feedback is the greatest reward for our dedicated staff. We look forward to seeing you again on your next visit to our charming city of Troyes. Yours sincerely The MGallery La Licorne Hôtel & Spa team

Other web-users rate our hotel

  • 225 reviews 9.2/10 Location
  • 297 reviews 7.9/10 Room
  • 387 reviews 9/10 Service
  • 148 reviews 7.8/10 Comfort
  • 144 reviews 7.5/10 Breakfast
  • 132 reviews 6.7/10 Wellness Area
  • 73 reviews 8.1/10 Bar
  • 69 reviews 6.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.