Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 1,346 reviews

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Description

Hotel extras

  • Our bright and airy rooms are 17 sqm, feature a separate work area, a 55 inch LCD TV and WiFi

  • 8 fully-equipped meeting rooms for up to 250 guests

  • Easy access shuttle running every 30 minutes

  • In-house bar & restaurant serving international cuisine

  • Over 500 onsite car parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,346 reviews

TripAdvisor Rating  4.5/5  1,324 reviews

Certificate of excellence 2024

Great experience

TripAdvisor rating 5.0/5

Steve C TripAdvisor review

We have eaten in the bar restaurant a number of times after work and have never had a bad experience. The staff are very attentive and friendly. The menu has a good variety of dishes and is reasonably priced for an airport hotel… overall, very good.

Nice hotel for an early flight in Stansted

Customer review rating 4.0/5

Alex M. Families - Confirmed reviews ALL

Nice room even though one of the couch/sofa feet was broken. Nice tv but poor internet connection

Good in spite of incompetence

Customer review rating 3.5/5

Mr A. Business - Confirmed reviews ALL

Yeah, the stay was for a business event, and it was okay despite the routine incompetence at the hotel. The booking process was insecure ('email us your credit card details') and they got the dates wrong. They also failed to add breakfast to one of the room bookings, despite charging for it. When I was checked in, the guy didn't take a card scan, so I had to return to reception when trying to use the restaurant and charge to the room. The room key he gave me was only validated for one of the two nights, causing yet another return to reception. Then, the room key for the event room stopped working a day early, despite being guaranteed that it would work for the duration of the event. I was sent a restaurant menu before arriving, was promised it was the 'new menu' and it was totally different to the menu that was in use. Being 'nice' is not the same as being effective, and I have a preference from the people paid to serve me. The hotel itself is well-situated, easy to get to and mostly clean. The restaurant is nothing to rave about, but didn't poison anyone. If you have the patience and want to get your daily steps in by constantly having to walk back to reception, this place will be a hit.

Dear Richard D., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. Thank you for mentioning the key situation, I will pass this over to the reception management so they can speak with the team regarding cutting the keys for the correct duration. I apologise that the wrong menu got sent out to you. I will check with the team so we can make sure we are sending out correct information. Sincerely, Novotel Team

Good stay

Customer review rating 3.5/5

Louise W. Solo - Confirmed reviews ALL

Convenient for where I was going. Clean, lovely breakfast, great staff.

Good stayperfect choice would stay again stafff very friendly and helpful

Customer review rating 5.0/5

Chris H. Couples - Confirmed reviews ALL

Greeted on arrival easy check in clean and comfortable room

Dear Ann H., We very much appreciate your comments regarding your stay at the Novotel London Stansted Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

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Other web-users rate our hotel

  • 1,136 reviews 8.3/10 Location
  • 1,622 reviews 7.1/10 Room
  • 1,509 reviews 8.6/10 Service
  • 23 reviews 5.9/10 WiFi
  • 733 reviews 6.5/10 Cleanliness
  • 528 reviews 7.6/10 Breakfast
  • 512 reviews 4.7/10 Value

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