Novotel Hyderabad Airport 5 stars

Customer review rating (ALL Rating) 4.2/5 2,097 reviews

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Description

Hotel extras

  • 292 rooms with 70,000 sqft of banqueting space - 2 ballrooms, 3 open lawns, 5 meeting rooms

  • Located near the airport with a resort-like ambiance and at a short drive from the city

  • Multiple recreational activities: swimming pool, spa, sports arena, large gym

  • Varied dining options with multi-cuisine restaurant & bar; poolside/outdoor/indoor seating

  • Ideal for weekend getaways, destination weddings, conferences, day excursions, team outings

Our accommodation(s)

Hotel location

Novotel Hyderabad Airport

R. Gandhi International Airport, Shamshabad
500108 HYDERABAD TELANGANA
India

GPS:17.242199, 78.454657

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE FOOD EXCHANGE

A signature multi-cuisine restaurant overlooking the pool. It boasts of a pool patio and a European style alfresco, a perfect spot to enjoy a sumptuous meal. The Food Exchange offers a lavish buffet with the Asian, Indian & western live counters.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,097 reviews

TripAdvisor Rating  4.5/5  6,203 reviews

Clean and Tidy

TripAdvisor rating 5.0/5

Roam14088020700 TripAdvisor review

The cleaning crew was great. The room was tidied up in time. The crew head shanti ensured that the amenities were stocked up. Rest the ambience was great. Water bottles are unlimited so thats great as well. Laundry was also done timely. Overall a great Experience

Awesome stay

TripAdvisor rating 5.0/5

Sree B TripAdvisor review

Vipin and Furqhan were amazing at hospitality and support They helped us get a room in a quick way and were very pleasant to talk to ! So was moizuddin. Rooms were nice Loved the water bottles and the shower ! Thank you

Novotel HYD

Customer review rating 3.0/5

Brian Business - Confirmed reviews ALL

It is of utmost importance to invest time and resources into training, and if necessary, re-training all your front desk staff on the essential principle of handling one customer at a time. I regret to inform you that during my recent stay, the level of service provided during both check-in and check-out was extremely poor. It was evident that the staff was not adequately trained to manage one customer at a time effectively. I completely understand that in a busy work environment like a hotel front desk, staff will be required to multi-task. However, it is essential to bear in mind that every customer deserves undivided attention during their interaction. Therefore, despite the demands of the job, the concept of dealing with one customer at a time should always prevail. This approach ensures that each customer feels valued and helps to avoid mistakes that might occur due to divided attention. I believe that by making this simple change, a significant improvement in customer service can be achieved.

Dear Mr. O., Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Novotel Hyderabad Airport

Worst experience || arrogant staff

Customer review rating 0.5/5

Sidharth Business - Confirmed reviews ALL

Will not recommend anyone to stay in this hotel, it totally waste of money.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Novotel Hyderabad Airport

Very good service

TripAdvisor rating 5.0/5

FarAway17413876683 TripAdvisor review

Visited with friends and family and Miss Wanpyn she had been helpful , we had some food starters drinks was really good , we want to come back here once more for the good hospitality and ambience , especially the Gourmet Bar was great to dine here

Dear Guest, Greetings from Novotel Hyderabad Airport! At the outset we would like to thank you for your feedback. We are pleased to note that you had a pleasant dining experience with us at Novotel Hyderabad Airport. We are overwhelmed with utmost humility to read about the great experience you have had during your stay, something that we strive to achieve for all our guests as expression of our Value for Guest Passion and especially by Wanpyn. We look forward to the pleasure of welcoming you back for many more seamless experiences. Feel Welcome Sukhbir Singh

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Other web-users rate our hotel

  • 1,195 reviews 9.4/10 Location
  • 2,230 reviews 8.5/10 Room
  • 4,884 reviews 9.4/10 Service
  • 37 reviews 9/10 WiFi
  • 2,367 reviews 9.3/10 Food
  • 1,207 reviews 9.7/10 Vibe
  • 1,170 reviews 8.8/10 Cleanliness
  • 913 reviews 9.1/10 Amenities

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