Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 1,842 reviews

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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, United Kingdom

Description

Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 250 guests

  • Beauty rooms offering a range of treatments

Our accommodation(s)

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

GPS:53.768386, -2.39473

Telephone
Fax +44 1254 872230

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,842 reviews

TripAdvisor Rating  4.0/5  579 reviews

Wow! Amazing boogie bingo night!

TripAdvisor rating 5.0/5

Amy w TripAdvisor review

I attended the boogie bingo night! What an amazing night, the whole event was so fun! Staff are friendly, special mention to Sarah and Emily in the reservations team for the amazing room upgrade. Would recommend dunkenhalgh to friends and family. Would happily return

Perfect birthday weekend away

TripAdvisor rating 5.0/5

Row7568 Couples - TripAdvisor review

I couldn't fault this - my first spa weekend! And this hotel was amazing. They pulled out all the stops to make my birthday special. From the "Happy Birthday" message painted on the mirror in the room and the balloons & brownies left in there when we walked in! To the unexpected, complimentary prosecco cocktail brought over by the waitress during our evening meal and the Pool Access thrown into our package, even though we (inadvertently) didn't book it - again because it was my birthday. It's these little personal touches that get remembered and make you feel welcome - and bring you back 😊 The hotel is immaculately clean, the room perfect and comfortable, the food and drink delicious, the pool warm, calm and relaxing and I'm just about to go in for my shoulder neck and back massage, which I'm sure won't disappoint - if the rest of the weekend is anything to go by. Five stars from us 😁

Desperately tired and in need of some care

TripAdvisor rating 3.0/5

keithw728 TripAdvisor review

The pictures show quite a grand, historic building that would be the kind of place we would choose to stay in normally, but beyond the front of the building , it is all very tired indeed. Reception smells like something has died in the cellar below and the receptionist told us they were bringing in a company to find out where the smell was coming from, but not a great first impression. We were told we had been given an upgrade to 'an executive room' which could be found down the endless corridors in the building behind the main hotel. To get there, you passed another function room that also smelled of damp rot, through several doors that have been badly repainted numerous times and down an external walkway where the wooden balustrades were collapsing an had been badly patched up with various planks of unpainted wood. The exterior walls of the hotel (especially at the back) have paint hanging off them and look in a very sorry state. The hotel is huge and desperately in need of some serious TLC. It feels like one of the 'end of life' type hotels that are purchased by Best Western. The only part of the hotel that felt up to standard was the Spa lounge and bar but probably because they are the areas generating the most revenue. We were not charged for the £10 per person fee for the use of the pool (which I would have resented greatly if they had tried), but would have had to pay to hire a robe at £5 each per visit..so we didn't bother. The staff were lovely in the restaurant, but most of the already very limited meal options on the menu were unavailable due to having been busy for the previous few days. This is not an acceptable excuse for a hotel to run out of food when offering a dinner bed and breakfast package, where people book to stay with plenty of notice. Breakfast was functionally ok but quite average and the evening meals were also ok but nothing to get excited about. I wouldn't return as the place is shabby and smells bad despite the staff being very attentive. They are simply working with what they have to offer. I certainly wouldn't hold a wedding or function at this hotel because it feels cheap, old and neglected. Shame really because the pictures make it look a lot nicer.

Good stay

Customer review rating 4.0/5

Andrea Business - Confirmed reviews ALL

Pleasant stay, comfortable and quiet room and friendly staff.

A wonderful birthday meal.

TripAdvisor rating 5.0/5

JeanieBlackburnLancs TripAdvisor review

We were at the Cameo Restaurant to celebrate a family birthday. The staff in the restaurant went above and beyond to ensure we had a perfect evening. Sara in charge was WONDERFUL. Welcoming us ensuring my sister felt special on her 80th birthday. Giving her a complementary drink as we sat at the table. She directed her young staff perfectly and knew all drink and food orders. After the meal I asked for a dessert and candle. The staff came out singing and we ended our happy occasion on such a happy note. Thank you all for a splendid evening.

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Other web-users rate our hotel

  • 280 reviews 8.8/10 Location
  • 1,500 reviews 7/10 Room
  • 1,399 reviews 8/10 Service
  • 15 reviews 5.4/10 WiFi
  • 988 reviews 6.2/10 Food
  • 527 reviews 7.2/10 Wellness Area
  • 526 reviews 6.3/10 Cleanliness
  • 471 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.