Club Privé By Rixos Belek 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.9/5 50 görüş

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Otelin konumu

Club Privé By Rixos Belek

Belek Mahallesi Kongre Caddesi
7506 ANTALYA
Türkiye

GPS:36.843156, 31.092727

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Bar

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Daha fazla bilgi edinin

ALL Puanlama  4.9/5  50 görüş

TripAdvisor Derecesi  5.0/5  1.227 görüş

2024 mükemmeliyet sertifikası

Lack of quality and service in once a really nice place

Tripadvisor puanı 1.0/5

400olgab Aileler - TripAdvisor onaylı yorum

It was our 4th time in the last 1.5 years at Club Prive in Belek. Unfortunately, it got much worse than it was before. The last positive reviews here are probably from the people, who don’t know how it can be. It’s a nice location, you can use your own villa and the cabana on the beach and also the facilities of the hotel Rixos Premium. It’s quite beneficial for the families with children (Kids Club and Kids Pool). The villas are getting older - the doors get difficult to open, there is mold in the bathrooms, the furniture is quite worn. The food is not fresh and worse than the one you get in the main hotel. E.g. the tuna tartar was not fresh judging by the colour and the taste, the salmon in the salad was not cooked properly - quite raw, waffles for the breakfast- burned, syrniki - just a hard piece of flour without any taste of the cottage cheese. The dining carte got bigger in comparison with the one even 4 months ago, but the lack of quality is obvious. We both got food poisoning in the middle of our vacation. After that I didn’t feel safe to eat at the Club House. And the main point - service. It has just gotten terrible and we are people with not so many demands. Waiting times - for food or buggy - at least 30 minutes, also for something small like coffee and a croissant. Problems communicated to your butler are handled in the way “your issue is very important for us”, but you never get a solution to it. Our own cherry on the top: 3 times in a raw the fast track was booked for us for the departure flight. This time we learned that, apparently, “the policy of Club Prive changed” in the airport. Nobody cared to let us know before that, even considering we were not the first time customers. Apology was not offered. The attempt to contact the higher level of the management to clarify it was not successful, which speaks also volumes about how Club Prive really “cares” about their loyal customers. For us it’s a sign to spend our vacation at the much better and modern competitors.

Avis müşterileri puanı 5.0/5

Mehmet I. Aileler - ALL için doğrulanmış yorumlar

Bizim ilk konaklamamızdı ama her hali çok güzeldi çok memnunkaldık ailece havaalanından alınıp tekrar havaalanına gidinceye oda temizliği havuz cluphaus çalışanlar her şey güzeldi çok memnun kaldık tekrar kalmak isteril

Değerli Misafirimiz Mehmet Bey, Kıymetli zamanınızı ayırıp tatiliniz ile ilgili deneyimlerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz. Otelimiz, hizmetimiz ile alakalı yapmış olduğunuz olumlu yorumlar ise hepimiz için bir motivasyon kaynağıdır. En yakın zamanda sizleri tekrar Club Prive by Rixos'ta ağırlayabilmek dileğiyle... Saygılarımızla Otel Yönetimi.

harika hizmet

Avis müşterileri puanı 5.0/5

Ünal Arkadaşlar - ALL için doğrulanmış yorumlar

tesis genel olarak harika hersey kaliteli düşünülmüş ihtiyaclarimiza fevkalade cevap veriyor insan tatil esnasında gercekten sıkılmıyor. çalışanlar çok duyarlı ve ellerinden gelenin fazlasını yapiyorlar 2 yıl üst üste tatilimin bir kısmını Rixos ta geçirmekten mutluluk duydum hersey için tekrardan teşekkür ederim. fakat deniz noktasinda c9k sıkıntılı çözüm bulunma durumu varsa çok iyi olur.

Değerli Misafirimiz Ünal Bey, Kıymetli zamanınızı ayırıp tatiliniz ile ilgili deneyimlerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz. Takım arkadaşlarımız ile ilgili yapmış olduğunuz olumlu yorumlar ise hepimiz için bir motivasyon kaynağıdır. Sahil ile alakalı gerekken çalışmalar sezon sonunda yapılacaktır. En yakın zamanda sizleri tekrar Club Prive by Rixos'ta ağırlayabilmek dileğiyle... Saygılarımızla

Exceptional Hospitality and Unforgettable Stay at Club Prive By Rixos Belek

Tripadvisor puanı 5.0/5

Akram F Aileler - TripAdvisor onaylı yorum

Thank you for the warm welcome and the exceptional care provided during our stay. We truly enjoyed our time at Club Prive and appreciated the excellent services you offered. Your hospitality made our vacation memorable, and we look forward to returning in the near future.

Dear "Akram F", it was a great pleasure to learn that you enjoyed your time at Club Prive By Rixos Belek We are looking forward to welcome you back again. Kind regards, Hotel Management

It couldn't be better

Tripadvisor puanı 5.0/5

Nadezhda I TripAdvisor onaylı yorum

We're leaving here in tears. The best vacation is over... Everything was perfect. Villa: spacious, modern, wonderful layout (for each guest there is a private space and a bathroom), incredibly comfortable beds, pillows, cosmetics and accessories - everything is thought out to the smallest details. Service that`s impossible to compete with. On the second day, everyone knew about us: what do we prefer to drink, that we like melons more than watermelons, that we always eat fresh vegetables and herbs for breakfast, our allergies, etc. Very comfortable sandy beach with a gentle slope. Excellent food and very high-quality drinks for absolutely every taste, even for picky gourmets. You can praise everything indefinitely, but it's better to see for yourself, words are not enough. And, of course, it`s TEAM (beach club, club house, room service, housekeeping) that makes your stay excellent 24/7. Arda, Victoria are our incredible friends (a butler is just a position), you help so sincerely, warmly and it feels like you are taking care of the most beloved guest in your private home. With great love and see you again!

Dear "800nadezhdai", it was a great pleasure to learn that you enjoyed your time at Club Prive By Rixos Belek and big thanks for this kind review and compliments addressed to all our staff, especially Victoria and Arda . We are looking forward to welcome you back again. Kind regards, Hotel Management

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 5 görüş 10/10 Konum
  • 7 görüş 9.1/10 Oda
  • 20 görüş 9.8/10 Hizmet
  • 14 görüş 9.3/10 Yemek
  • 9 görüş 10/10 Otel Ambiyansı
  • 5 görüş 10/10 Hijyen

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