21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.4/5 592 reviews

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Description

Hotel extras

  • Sports

  • Experiential

  • Business

  • The Arts

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  592 reviews

Good Stay

Customer review rating 5.0/5

Patron Families - Confirmed reviews ALL

Excellent customer service, very nice facility

Great Hotel

Customer review rating 5.0/5

Jeff Couples - Confirmed reviews ALL

We met friends at the bar for drinks and had a great time. Our room was exceptional. Treats and gifts in the coffee bar were unexpectedly good. Great staff.

Beautiful hotel, great food, terrible front desk

Customer review rating 3.5/5

Eb D. Solo - Confirmed reviews ALL

The hotel is lovely. I had dinner at the bar and the restaurant staff were great and the food was perfect. Both my check in and out were not great because of the front desk and the parking situation. The website was not totally clear about the valet situation, it was difficult to carry all my things because no one would help me or get me a luggage rack. By the time I was able to get my car back I was too annoyed and upset to even go look at the art and order coffee and breakfast, both of which I had been looking forward to.

Dear Erin B., Thank you for taking the time to tell us about your experience at the 21c Museum Hotel St Louis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At 21c Museum Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AMAZING Hotel + Excellent Service💛

Customer review rating 5.0/5

Di T. Friends - Confirmed reviews ALL

I recently stayed at the 21c Museum Hotel St. Louis to celebrate my mom's birthday, and it was an absolutely amazing experience! I was searching for a "swanky" hotel to make the trip special, and Ryan and his team exceeded all expectations with their excellent service. From the moment we arrived, we were captivated by the artful design of the hotel and its rooms – truly breathtaking and unique. The ambiance was perfect, setting the right vibe for our stay. Our time at the spa was fantastic, with Mika and her team at Locust Street Athletic and Swim Club providing exceptional hot stone massages that made my mom feel incredibly special. Dining at Good Press Café was another highlight, where Bryan was an absolute doll, ensuring we had a delightful experience. To top it all off, as we were preparing to leave, my mom realized she had left her phone at the hotel. The staff went above and beyond to assist us, ensuring it was shipped to us via FedEx promptly. Overall, our stay at 21c Museum Hotel St. Louis was nothing short of perfect. The attentive service, stunning design, and thoughtful touches made my mom's birthday trip unforgettable. Highly recommend!

Dear Dimitri T., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Brent H. Couples - Confirmed reviews ALL

Just stopped for the night there. Great restaurant and bar on site. Rooms were lovely with nice amenities. The gym in the basement was very well appointed with all the equipment a person could need.

Dear Brent H., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 326 reviews 8.2/10 Location
  • 576 reviews 7.5/10 Room
  • 551 reviews 6.9/10 Service
  • 322 reviews 8.3/10 Amenities
  • 276 reviews 9.6/10 Vibe
  • 253 reviews 8.4/10 Food
  • 208 reviews 5.9/10 Cleanliness
  • 202 reviews 7/10 Comfort

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