21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.3/5 1,480 reviews

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Description

Hotel extras

  • Nearly 14,000 square feet of 21st century gallery space accessible to guests on the 2nd floor

  • Your Destination for Sports - Walk to Energizer Field, Enterprise Center and Busch Stadium

  • Experience Idol Wolf - Awarded one of Eater's Essential Restaurants in St Louis

  • Historic Property with an award winning restoration for this former YMCA building from 1926

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,480 reviews

Customer review rating 4.5/5

Jessica H. Families - Confirmed reviews ALL

The staff were all incredibly kind and helpful. The food was wonderful. My only complaint is the museum is smaller than I’m used to seeing in other 21C.

Hi Jessica, Thank you for your kind review. We’re so happy to hear that you found our staff incredibly welcoming and helpful, and that you enjoyed the food during your stay. We appreciate your feedback about our art museum as well. While our gallery space is more intimate than some other 21c locations, we aim to offer thoughtfully curated exhibitions that still provide a meaningful and engaging experience. Thank you for staying with us! We hope to welcome you back again soon. Sincerely, 21c Museum Hotel St. Louis

Customer review rating 4.5/5

George B. Couples - Confirmed reviews ALL

Lived the breakfast, enjoyed the suana and the spa/pool area. The bar was cool had some good drinks, and a pool table. Everything i needed and want. Willl definitely be back

Hi George, Thank you for staying with us! We’re glad you loved the breakfast, enjoyed the sauna and spa, and had fun at the bar. We’re thrilled to hear you found everything you needed, and we can’t wait to see you again on your next visit! Kind regards, 21c Museum Hotel St. Louis

Customer review rating 4.0/5

Patrick C. Couples - Confirmed reviews ALL

We had a good stay but I would say that the bar staff, spa staff and front desk staff were a bit off putting. Not very welcoming and in fact rude by being told to, "watch out," when a bar staff member bumped into me. The room also had two lights that were burned out.

Hi Patrick, Thank you for taking the time to share your feedback. We’re glad to hear that you had a good stay overall, but we’re truly sorry that your interactions with our bar, spa, and front desk teams did not meet your expectations. This is certainly not the level of warmth or professionalism we strive to provide, and we apologize for the rude interaction you experienced at the bar. Your comments have been shared with our management team so we can address this with the staff and ensure a more welcoming experience for all guests. We also regret that the maintenance issue with the burned-out lights was not resolved prior to your arrival. We appreciate you bringing this to our attention so we can take care of it promptly. Thank you again for your feedback. We value your input and hope to have the opportunity to welcome you back and provide a much improved experience in the future. Sincerely, 21c Museum Hotel St. Louis

Customer review rating 5.0/5

Hannah S. Couples - Confirmed reviews ALL

Second stay at this hotel and it was even better than the first. The woman working valet was delightful and she explained exactly how to request our car when we needed it. Front desk was friendly and checked us in quickly. The room was cute and very clean. Went down to the bar for drinks and the bartender greeted us immediately. She was already making drinks for other guests so a second bartender swooped in and took our drink orders. He made us delicious drinks and eve chatted with us about classic cocktails. My boyfriend went downstairs for coffee the next morning and said the barista was the most impressive he had ever seen bc he was extremely fast and efficient with zero wasted movements (we both worked in the service industry it’s satisfying to watch someone who’s that good at their job). We requested the car from valet before walking downstairs and it was ready a few minutes later as we were checking out. All in all it was great and we’ll be back!

Hi Hannah, Thank you so much for sharing such a wonderful review—and for choosing to stay with us again! We’re thrilled to hear that your second visit was even better than the first. It’s fantastic to know that our valet, front desk, bar, and café teams all made such a positive impression. Your kind words about their friendliness, efficiency, and genuine hospitality mean a great deal to us, especially coming from guests with service industry experience. We’ll be sure to pass along your compliments to the team—they’ll be delighted to hear them. We can’t wait to welcome you both back for another great stay soon! Kind regards, 21c Museum Hotel St. Louis

Customer review rating 5.0/5

Jade P. Friends - Confirmed reviews ALL

I enjoyed staying here the team was very helpful. I will definitely be back!

Hi Jade, Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay and found our team helpful. We truly appreciate your feedback and look forward to welcoming you back again soon. Kind regards, 21c Museum Hotel St. Louis

Other web-users rate our hotel

  • 704 reviews 7.9/10 Location
  • 1,405 reviews 6.8/10 Room
  • 1,280 reviews 6.9/10 Service
  • 7 reviews 8.1/10 WiFi
  • 748 reviews 7.9/10 Amenities
  • 599 reviews 9.3/10 Vibe
  • 586 reviews 7.7/10 Food
  • 570 reviews 4.4/10 Cleanliness

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