ibis Jerez de La Frontera 2 stars

Customer review rating (ALL Rating) 4.4/5 594 reviews

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Calle Rodrigo de Jerez s/n, Jerez Sur Num. Reg. T.:, H/CA/01051 HOTEL CIUDAD 1*, 11408 JEREZ DE LA FRONTERA, Spain

Description

Hotel extras

  • COVID-19 Health and Safety Protocol Commitments

  • Summer pool and terrace

  • Outdoor parking

  • 24-hour bar/restaurant service

  • Ideally located for exploring Cadiz's beaches, circuit, historic center and wineries.

Our accommodation(s)

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Hotel location

ibis Jerez de La Frontera

Calle Rodrigo de Jerez s/n, Jerez Sur Num. Reg. T.:, H/CA/01051 HOTEL CIUDAD 1*
11408 JEREZ DE LA FRONTERA
Spain

GPS:36.672107, -6.152696

Telephone
Fax +34 956 14 09 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis Jerez Restaurant

Enjoy our freshly prepared dishes on the summer terrace by the pool or in our cozy restaurant, don't forget to accompany your evening with a good sherry wine! Good food and a great atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  594 reviews

TripAdvisor Rating  4.0/5  760 reviews

Certificate of excellence 2024

Best IBIS I have stayed in

Customer review rating 5.0/5

Richard J. Families - Confirmed reviews ALL

Staff helpful and friendly, Hotel amenities very good, excellent location for access to Jerez and Cadiz

Dear Richard Charles J., We very much appreciate your comments regarding your stay at the ibis Jerez de La Frontera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HASTA PRONTO !! Rafael. Hotel ibis Jerez (Cádiz)

Location not very nice but staff is

Customer review rating 4.0/5

Gregoire Business - Confirmed reviews ALL

The hotel is a old fashion IBIS hotel. We are back to the 90's. Location is not very nice (at the hedge of a Industrial area) and next to highway exit. Good point: the staff is very nice and greet you with a large smile.

Dear Gregoire, We very much appreciate your comments regarding your stay at the ibis Jerez de La Frontera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MUCHAS GRACIAS !! FELIZ VERANO !! Rafael. Hotel ibis Jerez (Cádiz)

Estancia agradable

Customer review rating 3.0/5

Pedro Couples - Confirmed reviews ALL

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Estimado Pedro, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Jerez de La Frontera. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. MUCHAS GRACIAS. Rafael. Hotel ibis Jerez (Cádiz)

Customer review rating 3.0/5

Viktor V. Families - Confirmed reviews ALL

Room was simple but well equipped. However, the shower cabin door had an over 1cm gap to the floor and water constantly flew to the bathroom floor and what is worse: from bathroom to the room! And the room has a wooden floor which seems to have collected a LOT of water in the past, so it felt softer and the whole room stank in a penetrant way. This is a serious issue in my opinion, and the only remedy was running the ventilation the whole time, it mostly helped but I don't want to imagine how the floor around the bathroom looks from the inside.

Dear VIKTOR, Thank you for taking the time to tell us about your experience at the ibis Jerez de La Frontera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Muchas gracias. Rafael. Hotel ibis Jerez (Cádiz)

Great location for Tio Pepe

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The room was perfect for us. Very easy parking. Loved the pool.

Dear Beverley Ann B., We very much appreciate your comments regarding your stay at the ibis Jerez de La Frontera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MUCHAS GRACIAS !! FELIZ VERANO !! Rafael. Hotel ibis Jerez (Cádiz)

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Other web-users rate our hotel

  • 542 reviews 8.8/10 Location
  • 814 reviews 5.7/10 Room
  • 850 reviews 9.4/10 Service
  • 12 reviews 7.3/10 WiFi
  • 381 reviews 6.8/10 Cleanliness
  • 309 reviews 7.7/10 Breakfast
  • 7 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.