Rixos Аль Майрид Рас Аль Хайма 5 звезды

Dear Ms. G., Thank you very much for your wonderful review and for choosing Rixos Al Mairid Ras Al Khaimah once again! We are delighted to know that you had another top-notch vacation with us. It is truly heartwarming to hear that our team made you feel so welcomed, cared for, and at home. We are especially pleased that you enjoyed the delicious cuisine, attentive service, refreshing cocktails, prompt housekeeping, and the warm assistance from our reception, restaurant, bar, concierge, and buggy teams. Your kind words and appreciation mean a great deal to all of us, and we will certainly share your feedback with the entire team. We are grateful for your continued trust and loyalty. Thank you once again, and we look forward to welcoming you back next year for another wonderful stay! Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Mr. N., Thank you for taking the time to share such detailed feedback about your recent stay at Rixos Al Mairid Ras Al Khaimah. We are pleased to know that you enjoyed the convenient location, comfortable accommodation, and smooth arrival experience, and that our team was able to assist you with dinner despite your late arrival. At the same time, we sincerely apologize for the issues you experienced with the bathroom. We are particularly concerned that the shower pressure and water leakage were not properly resolved after you reported them twice, and that the bathroom was left with shoe marks following the inspection. This is certainly not the level of cleanliness, maintenance, or follow-up we strive to provide. Your feedback has been noted and will be shared with our Housekeeping and Engineering teams to ensure that the necessary corrective measures are taken. We truly appreciate you bringing these matters to our attention, as your comments help us improve our service. We value your continued trust as an ALL Accor Silver member and hope to have the opportunity to provide you with a much smoother and more comfortable experience on your next visit. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Mr. S., Thank you for your wonderful feedback and for rating your overall experience 10/10. We are delighted to know that you and your family experienced so many positive moments during your stay and enjoyed the accommodation, cleanliness, breakfast selection, and attentive service from our team. It is especially pleasing to hear that the daily housekeeping and replenishment of the minibar contributed to your comfort. We also appreciate your honest comment regarding the service at the beach bar. Your feedback is valuable to us and will be shared with the relevant team so that we can ensure a consistently warm and welcoming experience for all our guests across the resort. Thank you once again for choosing Rixos Al Mairid Ras Al Khaimah. We look forward to welcoming you and your family back for another delightful stay! Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Ms. Daria P., Warm greetings from Rixos Al Mairid Ras Al Khaimah! Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to know that our resort made such a positive impression and that you enjoyed the variety of our buffet offerings. It is also wonderful to hear that our team was friendly, attentive, and always willing to assist with your questions. At the same time, we sincerely apologies for the inconvenience you experienced regarding the service. We understand how important it is for guests to return to a clean and well-maintained room, and we regret that your room was not serviced as expected during your stay, requiring you to contact us even for a towel change. This is certainly not the level of service we aim to provide. Your comments have been noted and shared with the relevant team for further attention and follow-up, as we continuously strive to ensure a consistent level of care and comfort for all our guests. Thank you once again for recommending Rixos Al Mairid Ras Al Khaimah and for recognizing the positive aspects of your experience. We truly value your feedback and hope to have the opportunity to welcome you and your family back for an even more comfortable and seamless stay in the future. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Уважаемая Лилия, Большое спасибо за Ваш прекрасный отзыв и высокую оценку Rixos Al Mairid Ras Al Khaimah. Мы очень рады узнать, что Вы остались довольны отдыхом и отметили комфорт, чистоту, завтрак и, особенно, работу нашей команды. Отдельно благодарим Вас за упоминание Ризвона. Мы обязательно передадим ему Ваши добрые слова — для нашей команды такая обратная связь является большой мотивацией. Будем рады вновь приветствовать Вас и Вашу семью в Rixos Al Mairid Ras Al Khaimah для ещё одного приятного и комфортного отдыха. С уважением, Guest Relations Team Rixos Al Mairid Ras Al Khaimah