Dear Denis, Thank you for sharing your wonderful feedback and for your kind words about Rixos Al Mairid Ras Al Khaimah. We are delighted to hear that you enjoyed our excellent service, friendly team, delicious food, beautiful beach, and the convenience of our towel service and in-room amenities. Your appreciation means a lot to us, and we are pleased to know you had an enjoyable stay. We also sincerely appreciate your constructive comments regarding the quality of our cocktails and the service provided by our bartenders. Please be assured that your feedback has been shared with the relevant team for review and improvement. We are continuously working to enhance our guests’ experiences, and your observations are valuable to us. We hope to have the pleasure of welcoming you back soon and providing you with an even better experience. Warm regards, Ismail Alcay General Manager Rixos Al Mairid Ras Al Khaimah

Dear Ms. I., Thank you for choosing Rixos Al Mairid Ras Al Khaimah for your second stay and for sharing such wonderful feedback with us. We are delighted to know that you enjoyed the accommodation, food, beach, and service, and that our friendly team contributed to making your stay memorable. Your kind words are truly appreciated and will be shared with the entire team. It was a pleasure to welcome you back, and we sincerely look forward to welcoming you again for another exceptional stay. Warm regards, Ismail Alcay General Manager Rixos Al Mairid Ras Al Khaimah

Dear Valentina, Thank you for your wonderful feedback and for choosing Rixos Al Mairid Ras Al Khaimah! We are delighted to hear that you enjoyed our beautiful beach, spacious rooms, delicious food, and especially the attentive service from our team and lifeguards. We also appreciate your constructive feedback regarding the cocktails and late-night food options. Your comments have been shared with the relevant teams for improvement. It was a pleasure having you and your family with us, and we look forward to welcoming you back soon! Warm regards, Ismail Alcay General Manager Rixos Al Mairid Ras Al Khaimah

Dear Ekaterina S., We very much appreciate your comments regarding your stay at the Rixos Al Mairid Ras Al Khaimah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Al Mairid Ras Al Khaimah Team

Dear Rustam Y., We very much appreciate your comments regarding your stay at the Rixos Al Mairid Ras Al Khaimah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Al Mairid Ras Al Khaimah Team

Dear Ms. Daria D., Warm greetings from Rixos Al Mairid Ras Al Khaimah! Thank you very much for taking the time to share your wonderful feedback following your family stay with us. We are truly delighted to know that you had such a pleasant experience and found your accommodation comfortable. It is especially heartening to hear that you enjoyed the delicious food, appreciated the cleanliness of our grounds, and experienced the warm and friendly hospitality of our team. We are also pleased to know that your arrival and accommodation met your expectations and that you had a wonderful time at our resort. Your special appreciation for our Concierge team is sincerely valued. We will be delighted to share your kind words with the team as a wonderful encouragement for their continued dedication and service. Thank you once again for choosing Rixos Al Mairid Ras Al Khaimah and for your kind recommendation. We look forward to the pleasure of welcoming you and your family back for another memorable stay with us. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Уважаемая Елена, Тёплые приветствия из Rixos Al Mairid Ras Al Khaimah! Благодарим Вас за то, что поделились своим отзывом. Мы рады узнать, что Вы остались довольны чистотой номера, работой нашей команды по уборке и выбором блюд на завтраке. В то же время нам очень жаль узнать о Вашем впечатлении от заезда и ситуации с оплатой туристического сбора и конвертацией валюты. Мы хотели бы более подробно разобраться в данном вопросе. Будем признательны, если Вы сможете уточнить, что именно произошло при заезде, а также, по возможности, описать сотрудника, который Вас обслуживал, или указать примерное время Вашего прибытия. Это поможет нам определить сотрудника и провести более детальную проверку. Мы также сожалеем, что временное закрытие пляжа повлияло на впечатления от Вашего отдыха. Мы понимаем, насколько это могло Вас расстроить. Заранее благодарим Вас за дополнительную информацию и возможность детально разобраться в ситуации. С уважением, Iana Front Office Manager

Dear Sergei K., Thank you for taking the time to share your feedback following your stay at Rixos Al Mairid Ras Al Khaimah. We are delighted to know that you enjoyed the warm hospitality of our team, particularly the assistance at reception, as well as our food, comfortable rooms, and overall cleanliness. We are also pleased that the availability of Russian-speaking assistance added to your comfort during your stay. At the same time, we sincerely regret the inconveniences you experienced regarding the occasional water availability and the limited entertainment options. We also appreciate your comments regarding the distance from the airport, and understand how the journey may have affected your overall convenience. Your feedback has been noted and will be shared with the relevant teams for further review and improvement. Thank you once again for your valuable feedback and for choosing Rixos Al Mairid Ras Al Khaimah. We hope to have the pleasure of welcoming you back and providing an even more enjoyable experience on your next visit. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Dear Daria, Thank you for such a warm and detailed review. We are truly delighted that you chose Rixos Al Mairid Ras Al Khaimah as the place to gather with your family and create beautiful memories together. It is wonderful to know that you enjoyed your Saturday lunch, the variety of our dining options, and your special celebration at our Italian restaurant. We are also very pleased that you appreciated the friendly yet unobtrusive service at the reception, the clean and refreshing pools, the long beach, and the care taken with your room each day. Your special appreciation for our reception colleague is especially meaningful, and we will be delighted to share your kind words with him. We also sincerely appreciate your constructive suggestions regarding a designated smoking area and additional sunbeds on the beach, as well as your feedback about the entertainment programme. Your comments are valuable to us and help us understand how we can further enhance the guest experience. Thank you once again for your wonderful recommendation and perfect score. We would be delighted to welcome you and your family back to Rixos Al Mairid Ras Al Khaimah for many more special gatherings and memorable holidays. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Ms. A., Thank you for taking the time to share your feedback following your stay at Rixos Al Mairid Ras Al Khaimah. We are pleased to know that you enjoyed our clean and spacious beach, the cooled pool during the summer, and the helpful service provided by our team. We truly appreciate your positive recognition, and we are especially grateful for your kind mention of our team. At the same time, we sincerely regret that the variety of our food selection did not fully meet your expectations and that the positioning of the air conditioning affected your comfort. Your comments are valuable to us and will be shared with the relevant teams for further review and improvement. Thank you once again for your constructive feedback and for choosing Rixos Al Mairid Ras Al Khaimah. We hope to have the pleasure of welcoming you back and providing an even more comfortable and enjoyable experience. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Dear Anastasiia M., Thank you for taking the time to share such a wonderful and detailed review following your stay at Rixos Al Mairid Ras Al Khaimah. We are truly delighted to know that you enjoyed our convenient location and found the resort grounds to be a unique oasis within Ras Al Khaimah. It is wonderful to hear that you appreciated the accessibility to the surrounding attractions and malls, while also enjoying the peaceful atmosphere of the resort itself. We are especially pleased that our varied and delicious culinary offerings, together with the attentive and responsive service of our team, contributed to such a positive experience. Knowing that your requests and concerns were promptly taken care of is particularly rewarding, as we always strive to make every guest feel genuinely cared for throughout their stay. Thank you once again for your kind appreciation and for choosing Rixos Al Mairid Ras Al Khaimah. We sincerely hope to have the pleasure of welcoming you back for another relaxing and memorable stay with us. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Dear Ildar S., Thank you for taking the time to share such wonderful feedback following your second stay at Rixos Al Mairid Ras Al Khaimah. We are truly delighted to know that you and your family had another enjoyable experience with us and that the resort’s renewed atmosphere made you feel as though you were discovering a new hotel. It is especially heartwarming to hear how much your children enjoyed their time at the Kids Club and Teens Club, and that our team continued to create engaging and enjoyable moments for them throughout your stay. Your kind appreciation of our team’s friendly and welcoming approach means a great deal to us. We will certainly share your thoughtful recognition with the colleagues mentioned, as well as the wider team, as a wonderful encouragement. We are especially pleased to hear that you are already looking forward to returning. Thank you once again for your continued trust and for choosing to spend precious family time with us. We look forward to welcoming you and your family back for many more memorable stays. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Dear Mr. F., Thank you for your wonderful feedback and for your continued loyalty to Rixos Al Mairid Ras Al Khaimah. We are truly delighted to hear that our hotel continues to get better with every visit and that you once again enjoyed our service, culinary offerings, and villas. Receiving your perfect score and knowing that you continue to choose us for your stays is the greatest compliment for our entire team. Your kind words about our colleagues are greatly appreciated and will be shared with the entire team as a wonderful source of motivation. Thank you once again for your trust and continued preference. We look forward to welcoming you back very soon and creating another exceptional experience for you. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Ekaterina, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay in our villa, found the accommodation comfortable, and appreciated the delicious food. It is especially pleasing to know that our buggy team made your stay more convenient and enjoyable. We will be happy to share your kind words with the team. Thank you for choosing Rixos Al Mairid Ras Al Khaimah. We look forward to welcoming you back for another wonderful vacation. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Natallia, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the accommodation, friendly service, well-maintained grounds, and delicious and varied food. It is especially heartwarming to know that you are looking forward to returning to us again and again. We truly appreciate your kind words and look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for many more memorable stays. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Mr. A., Thank you for taking the time to share such wonderful and detailed feedback following your family stay at Rixos Al Mairid Ras Al Khaimah. We are truly delighted to know that you and your family enjoyed your experience so much and that everything from the service, accommodation, cleanliness, dining, and resort facilities contributed to such a memorable holiday. It is especially heartwarming to hear that the small, thoughtful details provided for your daughter made a positive impression and helped make your family feel even more comfortable during your stay. Your kind recognition of the entire team, from Reception and Housekeeping to our restaurant and bar colleagues, means a great deal to us. We also sincerely appreciate your constructive feedback regarding the entertainment program and kids' services, which has been duly noted as we continue to enhance the overall guest experience. Thank you once again for your wonderful recommendation and for choosing to stay with us. We would be absolutely delighted to welcome you and your family back for another exceptional stay in the future. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Dear Ms. D., Thank you for taking the time to share such thoughtful feedback and, most importantly, for choosing to return to Rixos Al Mairid Ras Al Khaimah with your family. We are truly delighted to know that the comfort of our accommodations, the beautiful resort surroundings, clean beach, varied dining options, and warm hospitality of our team continue to make your stays enjoyable and memorable. It is especially meaningful to hear that our resort remains a place you and your family wish to return to. We also sincerely appreciate your constructive comments regarding some of the room details. Feedback such as yours is invaluable as we continue enhancing our resort and guest experience. Thank you once again for your continued trust and loyalty. We look forward to welcoming you and your family back for another relaxing and wonderful stay. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Dear Mr. A., Thank you for taking the time to share your wonderful feedback following your stay at Rixos Al Mairid Ras Al Khaimah. We are delighted to know that you enjoyed a comfortable stay and appreciated the warm, responsive, and friendly service provided by our team. It is also wonderful to hear that you and your family enjoyed the food, accommodations, and especially the facilities and activities available for older children. Your kind words mean a great deal to us and will be shared with our team. Thank you once again for choosing to stay with us, and we sincerely hope to have the pleasure of welcoming you and your family back for another relaxing and memorable stay. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.

Dear Ms. Elena K., Warm greetings from Rixos Al Mairid Ras Al Khaimah! Thank you very much for taking the time to share your lovely feedback following your recent stay with us. We are delighted to know that everything was wonderful and that you particularly enjoyed the beautiful surroundings of our resort. Your kind words are sincerely appreciated and is a wonderful encouragement for our team to continue creating enjoyable and memorable experiences for our guests. Thank you once again for choosing Rixos Al Mairid Ras Al Khaimah. We look forward to welcoming you back for another wonderful stay in the future. Warm regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah.