Dear A. Pokhodniak, Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about the dining experience during Ramadan and understand the challenges that arose with capacity limitations. Our intent is always to provide a welcoming atmosphere for all guests, regardless of their cultural practices. We appreciate your insights and will consider them for future improvements. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Anna K., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our hospitality, cleanliness, and the various amenities we offer. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear I. Faskhutdinov, Thank you for sharing your positive experience at Pullman Resort Al Marjan Island. We appreciate your kind words regarding our staff and accommodations. We acknowledge the ongoing construction in the vicinity and are pleased to know it did not significantly affect your stay. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Gomziakov A., Thank you for your positive feedback regarding your recent stay at Pullman Resort Al Marjan Island. We are delighted to hear that you enjoyed the comfort of your accommodations, the variety of our cuisine, and the cleanliness maintained throughout the hotel. Your compliments regarding our staff are greatly appreciated. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Kucherov S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed your time at Pullman Resort Al Marjan Island despite the challenging circumstances in the country. Our team takes great pride in providing exceptional service, and it is gratifying to know that their efforts contributed to your comfort. We hope to welcome you back in the future for another enjoyable stay. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Alena Isaevа, Thank you for your kind words regarding your stay at Pullman Resort Al Marjan Island. We are delighted to hear that you appreciated our beautiful surroundings and the high level of service provided by our dedicated team. We look forward to welcoming you back in the future. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Podoruev A., Thank you for your thoughtful review. We are delighted to hear that you and your wife enjoyed your wedding celebration at our hotel and appreciated the service provided by our dedicated staff. It is wonderful to know that you found your room comfortable and the view enjoyable. We acknowledge your feedback regarding the operational hours of our restaurants and beach bar. The timing of services, particularly during Ramadan, is indeed adapted to respect the cultural practices in the region. We will take note of your comments about the inconsistencies in the information provided regarding the beach shuttle service as well. Our goal is to ensure clear communication for all our guests. We appreciate your understanding of the current political climate and are glad to hear that our team remained supportive during your stay. Your feedback is invaluable for our continuous improvement, and we hope to welcome you again in the future for an even better experience. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Meshchikhin E., Thank you for your positive feedback regarding your room quality and the variety of food offered. We appreciate your understanding of the construction noise around the hotel and are pleased to know that you enjoyed your overall stay. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Nina C., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you enjoyed our hotel facilities and dining options. We look forward to welcoming you back for another memorable experience. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Gultiaeva L., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Resort Al Marjan Island. We sincerely apologize for the inconveniences you encountered during your visit. We understand that the construction surrounding the hotel affected your overall experience, and we appreciate your comments about the reception service. It is our goal to ensure all guests feel welcomed and valued, and we regret that this was not reflected during your check-in. Additionally, we acknowledge your concerns about the cleanliness of the windows and the condition of the room, which do not meet our usual standards. Your observations about the beach facilities and dining experience have been noted, as we strive to provide a pleasant atmosphere for our guests. We are pleased to hear that you enjoyed the ambiance of our lobby and the restaurant, as well as the quality of the cuisine. Thank you once again for your insights; they are invaluable in helping us enhance our services. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Viktorova S., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Resort Al Marjan Island. We are pleased to hear that you found our hotel to be cozy and clean, and appreciated the politeness of our staff as well as the variety in our dining options. We understand your concerns regarding the seasoning used in our dishes and the location of the hotel. We strive to provide accurate information in our descriptions and appreciate your input, as it helps us maintain transparency with our guests. Regarding the room amenities, we apologize for any discrepancies related to the balcony. We encourage guests to review the room details prior to booking to ensure their expectations align with the accommodations provided. As for the local shopping experience, we always recommend exercising caution and being aware of your surroundings. Furthermore, while we do not have a doctor on-site, we advise our guests to secure comprehensive travel insurance that covers all medical needs during their stay. We appreciate your suggestions and hope to welcome you back for a more enjoyable experience in the future. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Elena T., Thank you for your positive feedback regarding our beach and hotel comfort. We appreciate your comments about the shower and room maintenance, which will be noted for future improvements. It is delightful to hear that our staff provided timely assistance during your stay. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Firiuza S., Thank you for your positive feedback regarding your stay with us. We appreciate your kind words about our staff and culinary offerings. We acknowledge your comments regarding the beach distance and the nearby construction, and we are pleased that these did not hinder your overall experience. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear E., Thank you for sharing your feedback regarding your recent stay at Pullman Resort Al Marjan Island. I sincerely regret to learn that your experience did not meet your expectations, particularly concerning the condition of your room and the dining options. I understand that you encountered issues with humidity and limited electrical outlets in your room, which can certainly impact comfort. Your comments on the cleanliness of the spa facilities and the quality of food served during your meals have also been duly noted. We strive to maintain high standards, and it is disappointing to hear that we fell short in these areas during your visit. While I appreciate your positive remarks about our restaurant's ambiance and the omelet preparation, I will ensure that your concerns are shared with the relevant departments to facilitate improvements. We are committed to enhancing our guest experiences and will take your suggestions into consideration. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future under better circumstances. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear O. Litvinenko, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Resort Al Marjan Island. We appreciate your kind words about the quick check-in process and the acknowledgment of your special day. We apologize for any disappointment you experienced with the dining options. Your comments regarding the variety of food and the breakfast selection have been duly noted, as we strive to enhance our culinary offerings to meet our guests' expectations. We are glad to hear that you enjoyed the spaciousness of your room, although we regret that it did not meet your expectations in terms of natural light and cleanliness. Your observations regarding the timing of housekeeping will be shared with our team to ensure we maintain our standards. We are pleased to know that you enjoyed our beach and the surrounding amenities. Thank you again for your valuable insights; they are essential for us as we continuously seek to improve our services. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Reshetniak S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your experience at Pullman Resort Al Marjan Island and found it to be even better than in Dubai. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Aleksandr M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our service and had a wonderful holiday. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Marenkova Y., Thank you for sharing your thoughts regarding your recent stay at Pullman Resort Al Marjan Island. We appreciate your feedback, as it allows us to understand our guests' experiences better. I understand that our resort's concept may not have aligned with your expectations. Our beach is indeed accessible via shuttle service, and we strive to provide a unique experience that may differ from traditional beach resorts. Regarding our dining options, we offer full board, which does not include 24-hour service for snacks and beverages, unlike some all-inclusive resorts you may have visited. Our operational hours are designed to ensure quality and variety during meal times. We regret that our amenities and entertainment options did not meet your anticipations. Your experiences and comparisons are valuable to us, and I appreciate you taking the time to convey your thoughts. We hope you consider us for future travels, as we continuously seek to enhance our guest offerings. Best regards, Mohammed Nabil Assistant Front Office Manager

Dear Smagin A., Thank you for taking the time to share your experience at Pullman Resort Al Marjan Island. We are pleased to hear that you found our hotel to be excellent and appreciated the spacious accommodations and daily housekeeping service. It is also gratifying to know that the ongoing construction did not hinder your enjoyment of your stay. We strive to provide a relaxing environment for our guests and appreciate your recommendation to others seeking a tranquil getaway. Best regards, Mohammed Nabil Assistant Front Office Manager