Rixos Al Mairid Ras Al Khaimah 5 gwiazdki

Dear Ms. S., Thank you so much for sharing such a wonderful review. We’re truly delighted to know that you enjoyed our beachfront location, the cleanliness of the beach, and the overall upkeep of the resort. Your kind words about our team — from reception and housekeeping to our waiters and bartenders — mean a great deal to us, as genuine and warm service is at the heart of what we do. It’s also fantastic to hear that you loved the variety and quality of our food, as well as the comfort and spaciousness of our rooms. Being described as one of the best hotels you’ve ever stayed in is an incredible compliment, and we’re sincerely grateful for it. We very much look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for another memorable stay by the sea. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Ms. Daniela, Thank you for taking the time to share your honest feedback following your stay at Rixos Al Mairid Ras Al Khaimah. I am glad to hear that you appreciated the service provided by our team. At the same time, I sincerely apologize for the issues you experienced in your room, including the bathroom odor, the faulty shower temperature control, and the condition of the garden. This is certainly not the standard we aim to provide, and I regret that it affected your comfort. Your comments regarding the difficulty in securing reservations at our à la carte restaurants are also taken seriously. Please be assured that your feedback has been shared with the relevant departments so that these matters can be addressed and improvements made. We greatly value your observations, as they help us refine our services and facilities to better meet guest expectations. I truly regret that your experience did not fully reflect the high standards of the Rixos brand and hope you might consider giving us another opportunity to provide a stay that meets and exceeds your expectations. Warm regards, Iana Front Office Manager Rixos Al Mairid Ras Al Khaimah

Dear Mr. Z., Thank you for sharing your feedback regarding your stay at Rixos Al Mairid Ras Al Khaimah. I am glad to hear that you found our hotel very clean and well-located. At the same time, I noticed your comments regarding the staff and would like to better understand your experience. Could you please clarify what exactly you meant by the remarks and behaviors you found unacceptable? Your input is very important to us and will help us address any issues and improve our service. We truly appreciate your time and hope to have the opportunity to provide you with an even better experience in the future. Warm regards, Iana Front Office Manager Rixos Al Mairid Ras Al Khaimah

Dear Mr. Z., Warm greetings from Rixos Al Mairid Ras Al Khaimah. Thank you very much for taking the time to share your detailed feedback following your recent stay with us. I truly appreciate your kind words regarding our long beach, the quality of our themed restaurants, and the service provided by our team. I am especially pleased to hear that you enjoyed your stay in a beachfront villa and the relaxing sound of the sea — this is indeed one of the most special experiences our resort can offer. At the same time, I sincerely regret to learn about the inconveniences you experienced in the room. Please accept my apologies regarding the condition of the furniture and the minibar issue. Your comments have been shared with our Engineering and Housekeeping teams for immediate review and corrective action. I would also like to address your concern regarding the language used during sports activities and music selection at the pool. We are a truly international resort welcoming guests from many different countries, and our intention is always to create an inclusive and comfortable atmosphere for everyone. I fully understand how this situation may have affected your overall experience, and I am sorry that it caused you frustration. Your feedback is extremely valuable and will be discussed with our Entertainment and Recreation teams to ensure a more balanced and thoughtful approach in the future. Once again, thank you for sharing your honest impressions. We truly hope to have the opportunity to welcome you back and provide you with an experience that fully reflects the high standards we strive for. Should you decide to visit us again, please do not hesitate to contact me directly — it would be my pleasure to personally assist with your arrangements. Warm regards, Iana Front Office Manager Rixos Al Mairid Ras Al Khaimah

Dear Anna, Thank you for taking the time to share your feedback and for rating your stay with us. We are pleased to hear that you found our hotel well organized and appreciated its location and culinary offerings. Your recommendation means a great deal to us and serves as valuable encouragement for our team. We hope to have the pleasure of welcoming you back to Rixos Al Mairid Ras Al Khaimah in the future for an even more enjoyable stay. Warm regards, Rixos Al Mairid Ras Al Khaimah Team