Dear Cioczek, Thank you very much for your excellent rating and kind feedback. We are delighted to know that you had a great stay with us and that everything met your expectations. Your positive comments are truly appreciated and serve as great motivation for our entire team. We look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for another wonderful stay in the near future. Kind regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Lucyna R., Greetings from Rixos Al Mairid Ras Al Khaimah ! Thank you very much for your detailed and thoughtful review, as well as for your perfect rating. We are truly delighted to read that you had a very enjoyable stay with us. Your special praise for our team means a great deal. We are proud that their professionalism, warm hospitality, and strong communication skills made such a positive impression on you. Your kind words about our food, drinks, cocktails, and à la carte dinners will also be shared with our culinary team with appreciation. At the same time, we sincerely thank you for your honest feedback regarding the design and interiors. Please be assured that we continuously work on maintaining and enhancing our facilities to ensure a comfortable and pleasant environment for our guests. We are pleased that you enjoyed our beautiful beach, pools, and landscaped grounds, and we truly appreciate your recommendation. We hope to welcome you back soon to Rixos Al Mairid Ras Al Khaimah for another memorable stay. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Piotr, Thank you for your feedback. We appreciate your comments and understand that the hotel felt busy during your stay. We hope to have the opportunity to welcome you back to Rixos Al Mairid Ras Al Khaimah for a more relaxed experience in the future. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Pawel K., Greetings from Rixos Al Mairid Ras Al Khaimah! Thank you very much for sharing your kind feedback. We are delighted to know that you appreciated our beautifully landscaped grounds, spacious beach with dedicated lifeguards, well-maintained gardens and pools, as well as the friendliness of our team. Your kind words about the food variety and the excellent atmosphere and service at Arela Bar are truly appreciated and will be shared with the respective teams. At the same time, we sincerely thank you for your constructive comments regarding the non renovated rooms and the crowding in the main restaurant during peak hours. We understand how important comfort and smooth dining experiences are, and please be assured that our ongoing renovation plans aim to elevate all room categories to the highest standards. Your suggestion regarding extended opening hours has also been noted and shared with our Food & Beverage team for review. We truly value your balanced feedback, as it helps us continue improving. We hope to have the pleasure of welcoming you back in the future to experience the continued enhancements across the resort. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Piotr N., Greetings from Rixos Al Mairid Ras Al Khaimah! Thank you for your wonderful review and for sharing such a meaningful experience. We are truly delighted to hear that our team was able to return your backpack with all its contents intact honesty and guest safety are very important values for us, and we are proud of our staff. Your kind appreciation will be shared with the team. We are also pleased that you enjoyed the cleanliness of the rooms and the wide selection at our restaurant. Thank you for recommending Rixos Al Mairid. We look forward to welcoming you back for another pleasant stay. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Aneta J. R., We are truly delighted to hear that you found our hotel beautiful and that our cleanliness and service met such a high standard. Your satisfaction is the greatest reward for our entire team, who work passionately every day to create comfortable and memorable experiences for our guests. It would be our absolute pleasure to welcome you back again soon for another exceptional stay. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Katarzyna, Thank you for your wonderful review of Rixos Al Mairid Ras Al Khaimah. We are delighted to hear that you found your stay comfortable and enjoyed our friendly and attentive staff, well-equipped facilities, and varied, high-quality food. Your appreciation of our team’s smiles and service is truly valued. We also thank you for noting the ongoing renovations — these improvements are part of our commitment to continuously enhance the guest experience, and we look forward to welcoming you back to enjoy the upgrades in the future. Kind regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Izabela K. P., Warm greetings from Rixos Al Mairid Ras Al Khaimah, Thank you so much for your wonderful feedback. We are thrilled to hear that you were extremely satisfied with our level of service, cleanliness, and the quality of our meals. Your kind words are a true encouragement for our team, who strive to provide a comfortable and memorable experience for every guest. It was a pleasure having you with us, and we look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Blazej N., Thank you for your wonderful review! We are thrilled to hear that you found everything at a high level during your stay. Your kind words mean a lot to our team, and they motivate us to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for another memorable stay! Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Michal D., Thank you very much for your wonderful review of your stay at Rixos Al Mairid Ras Al Khaimah. We are thrilled to hear that you found our hotel comfortable and of high quality, and that our team’s polite and helpful service contributed positively to your stay. Your kind words are a great motivation for all of us. We look forward to welcoming you back for another exceptional experience. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Justyna T., Thank you for sharing your wonderful feedback. We are delighted to hear that you have fond memories of your stay at Rixos Al Mairid Ras Al Khaimah and that you enjoyed our delicious food and helpful staff. Your kind words mean a lot to our team, and we look forward to welcoming you back for another fantastic stay in the future. Kind regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Mr. Jacek, Thank you very much for taking the time to share your honest impressions with us. We truly appreciate your kind words regarding our food, service, and entertainment — it is encouraging to know that these aspects of your stay met the expectations of a 5-star experience. At the same time, we fully understand and acknowledge your observations regarding the condition of the hotel. You are absolutely right: while the first impression can be strong, certain details become more noticeable with a closer look. Our property has a long history, and we recognize that this comes with challenges in maintaining every area to the highest visual standard at all times. Please be assured that your feedback is not taken lightly. Ongoing maintenance and refurbishment works are part of our improvement plan, and comments like yours help us prioritize areas that require additional attention. Thank you once again for your balanced and thoughtful feedback. We genuinely value your opinion and hope to have the opportunity to welcome you again and provide you with an even more refined experience. Warm regards, Iana Front Office Manager

Dear Pawel W., We are delighted to hear that you enjoyed our hotel, the delicious food, and friendly service. It’s wonderful to know that you appreciated the smooth, queue-free experience during your stay. We also take note of your comment regarding the rooms and will continue working on improvements to enhance guest comfort. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Ms. S., Thank you for taking the time to share your feedback with us. We are delighted to know that you found your stay comfortable and enjoyed our food, and we are especially pleased that our service made such a positive impression on you. We sincerely appreciate you bringing the water interruption to our attention. Please accept our apologies for the inconvenience caused. As you were informed, this was related to the garden irrigation schedule, and we understand how important uninterrupted facilities are for our guests. Your feedback has been shared with the relevant team to ensure this is better managed going forward. Thank you once again for your kind words and valuable comments. We truly hope to have the pleasure of welcoming you back for an even more seamless and enjoyable stay in the future. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Justyna, Thank you very much for your fantastic review and perfect rating. We are delighted to hear that your stay exceeded your expectations. It’s wonderful to know that you enjoyed the delicious food, cleanliness, and great atmosphere. Your kind words truly mean a lot to our team. We look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for another perfect vacation. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Magdalena, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our beautiful location, well-kept grounds, delicious food, and friendly service. Your kind words mean a lot to our team. We look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for another memorable stay! Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Lukasz, Thank you for sharing your feedback! We are glad you enjoyed our convenient location and the quality of our food. We appreciate your stay and look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for another memorable experience! Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Urszula, Thank you very much for taking the time to share your feedback with us. We truly appreciate your kind comments and are delighted to know that you found the hotel clean, our team attentive, and our service friendly and welcoming. We are especially pleased that you enjoyed the richness of the oriental flavors in our cuisine and that the table service for drinks made a positive impression on you. Your recognition of our staff’s efforts means a great deal to us, as delivering attentive and thoughtful service is something we take great pride in. At the same time, we sincerely thank you for highlighting your experience with the temperature of some hot dishes. We regret that certain items did not remain at the appropriate temperature and understand how this may have affected your enjoyment. Please rest assured that your comments have been shared with our culinary team, as this feedback is invaluable in helping us review our presentation and ensure a consistently satisfying dining experience. It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Warm regards, Iana Front Office Manager

Dear Roxana, Thank you for sharing such a detailed and positive review of your stay at Rixos Al Mairid Ras Al Khaimah. We are delighted to hear that you enjoyed our helpful staff, varied cuisine, beautiful beach, and well-equipped facilities. We also appreciate your constructive feedback regarding snacks for children and additional quiet evening seating—your comments will help us continue improving the guest experience. We are thrilled that your overall impressions were so positive, and we look forward to welcoming you and your family back for another memorable stay. Warm regards, Rixos Al Mairid Ras Al Khaimah Team