Marjan Island Resort & Spa - Managed by ACCOR 5 gwiazdki
Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 447
hotel certyfikowany ALLSAFE
Private sandy beach
Indoor and outdoor pools
Water sports activities
Spa and fitness facilities
Family friendly hotel
Marjan Island Blvd., Marjan Island
14745 RAS AL KHAIMAH
United Arab Emirates
E 311 EXIT 110 OR EXIT 119: DUBAI AL HAMRA
DUBAI AIRPORT W 76,7km / 47,66 mil
RAK INTERN AIRPORT W 38km / 23,61 mil
Pozycja GPS:25.682783, 55.746525
Zameldowanie od: - Wymeldowanie do:
International all-day dining restaurant with relaxing and bright ambiance in its interior, it also offers the opportunity to dine outdoors, overlooking the sea horizons. Our varied cuisines are tailored to satisfy every age and taste.
Located at the poolside and annexed to the Pirates Club, this Italian-style casual-cafe offers exquisite mouthwatering and hot oven-baked Mediterranean fare, pizzas and panini, always to thrill the taste buds of the youngsters and their parents.
Located on the waterfront promenade, perfect place for Al Fresco dining and trendy gathering. With truly Lebanese and Levant flavors, it is the memorable sunset venue for first-rate mezzes for late evening Island lounging and light snacking.
Enjoy casual light snacking and signature refreshments in our Turtle Beach Club and re-experience relaxation to the fullest, while enjoying the brazing ocean breeze. Turtle Beach Club also offers a wide range of creative fun food for children.
Set in an Arabian stylish yet comfortable atmosphere, Al Majlis Tea Lounge overlooks the majestic lobby with its high ceiling and distinguished palatial feel. Enjoy all-day savories, patisseries, freshly brewed coffees and afternoon teas.
While savouring your favourite shisha with an authentically served Moroccan tea and savouries, just in front of the gentle waves of the sea, Amouage Shisha Terrace is an invitation to a relaxing and sensorial experience in a magical island atmosphere.
Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort. Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.
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Ocena na stronie TripAdvisor 5.0/5
tareknaoum Opinia zatwierdzona w TripAdvisor
Beautiful hotel with friendly and professional staff. Rooms are big and clean. Food is amazing and atmosphere wonderful. Family and kids friendly. Will definitely return and i highly recommend it. Amazing and top notch experience.
Dear tareknaoum Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Marjan Island Resort & Spa. Sent with all our best wishes, Manas Lal Director of Rooms
Great location, nice property. Need of improvements in the F&B department
Ocena na stronie TripAdvisor 4.0/5
890touatic Opinia zatwierdzona w TripAdvisor
This was a family stay. The location is great and the quality of service is fantastic. Halim, Younès were fantastic during our stay trying to cater to any of our needs. Unfortunately the upgrade proposed was not satisfactory despite their best efforts. The F& B département need to improve the quality of food wether it is for breakfast or diner. They cannot manage having the hotel fully booked and insured the best quality.
Dear 890touatic Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. We are delighted to learn that you and your family had an amazing time with us. Thank you for acknowledging our colleagues Haleem and Younus for providing exceptional service. We have also taken note of your constructive feedback to improve on it. We look forward to welcoming you back on your return to Marjan Island Resort & Spa With all our very best wishes, Manas Lal Director of Rooms
Ocena na stronie TripAdvisor 1.0/5
Fazal S Opinia zatwierdzona w TripAdvisor
I have booked my stay with full board in hotel and I booked one extra lunch Because I was having extra time so I paid in respetion extra payment for it but when it’s come to lunch time I have been denied from having lunch even there was payment don in advance . It was very embracing situation at the end I lfit the hotel without lunch
Dear Fazal S Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. The concerns that you have highlighted about the overall level of service has been shared with the team. Rest assured that your feedback has been taken very seriously for improvements to be made. Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon. With all our very best wishes, Manas Lal Director of Rooms
Good experience however deposit is not given back
Ocena na stronie TripAdvisor 3.0/5
alihassanhamirani Opinia zatwierdzona w TripAdvisor
I have still not received my deposit back that's my concern apart from that I had good experience. The rooms were spacious and all the amenities were provided with due course especially the housekeeping facilities.
Dear alihassanhamirani Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort particularly housekeeping services. Please accept my apologies in regards to deposit refund and our team will reach out to you and resolve the deposit refund query. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Marjan Island Resort & Spa. Sent with all our best wishes, Manas Lal Director of Rooms
Big disappointment by Accor
Ocena na stronie TripAdvisor 2.0/5
AlghoulAL Opinia zatwierdzona w TripAdvisor
The hotel should be 4 stars only, bad service and many issues during the stay starting from the arrival. No person was available to help with the luggage for a big family, air-condition not working in the room, continuous issue with the hot vs cold water in the bathroom in addition to the main power switch in the room that was damaged. low quality of food and having the beach separate from the hotel ( need to cross the main road) is not practical....
Dear AlghoulAL Thank you for sharing your feedback following your recent stay with us. The experience you described is not characteristic of the level of service our colleagues strive to deliver. Providing the highest level of hospitality is our number one priority, we sincerely apologize for falling short of meeting your expectations and for the inconvenience that you experienced. Please be fully assured that we take all feedback very seriously. As a teachable moment, we have shared your feedback with the entire team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. While we realize that we cannot undo the experience that you had during your stay, we truly hope that you will allow us another chance to welcome you back to Marjan Island Resort & Spa and turn your impression around. Sincerely Manas Lal Director of Rooms
Najnowsze opinie: 20