Dear Mr. and Mrs. R., Thank you very much for taking the time to share your wonderful feedback following your recent stay at Mövenpick Hotel Tallinn. We are delighted to know that you had such an enjoyable experience. It is a pleasure to hear that you appreciated our peaceful location, comfortable beds, spacious room, beautiful bathroom, and the friendly service provided by our reception and breakfast teams. We are also grateful for your recommendation and your perfect ratings across so many aspects of your stay. At the same time, thank you for sharing your constructive comments. We sincerely apologize that one of the pillowcases was not changed properly before your arrival. This is not the standard of cleanliness we strive to maintain, and we have shared your feedback with our housekeeping team to help prevent this from happening again. We also appreciate your suggestion regarding the shower threshold. Feedback such as yours is valuable as we continue to look for ways to improve our guests' comfort. Thank you once again for choosing Mövenpick Hotel Tallinn and for being a valued ALL Classic member. We hope to have the pleasure of welcoming you back on your next visit to Tallinn. Kind regards, Karoliine Rasva Front Office Supervisor Mövenpick Hotel Tallinn

Dear Mr. O., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you found your stay particularly comfortable and luxurious. It is wonderful to know that our warm welcome, spacious room, excellent breakfast, and attentive service contributed positively to your experience. We also value your loyalty as an ALL Classic member and thank you for choosing to stay with us. We look forward to welcoming you back again soon for another enjoyable stay. Warmest regards, Daniel Mövenpick Hotel Tallinn.

Dear Mr. V. d. B., Thank you very much for taking the time to share your feedback following your recent stay with us. We are truly delighted to read that you rated your experience 100/100 and were fully satisfied with every aspect of your visit. It is especially rewarding to know that you found the room, breakfast, and service to be excellent, and that our reception team made a positive impression on your stay. Your kind words mean a great deal to our entire team, particularly as you were visiting as part of a fam trip for the Tallinn convention. We are proud to have contributed to such a successful experience. It is also wonderful to see that you would recommend us so highly to others — this is the greatest compliment we can receive. We sincerely hope to have the pleasure of welcoming you back again in the near future, whether for business or leisure. Warm regards, Karoliine Mövenpick Hotel Tallinn

Dear Mr. V., Thank you for taking the time to share your feedback following your recent business stay with us. We are pleased to hear that you found your stay comfortable and that you appreciated the smooth arrival and check-in process, the cleanliness of the hotel, as well as our breakfast selection and pool facilities. It is also wonderful to know that you found the hotel well maintained. At the same time, we truly appreciate your constructive comments. Your feedback regarding the WiFi connection speed has been noted and shared with our technical team so we can look into possible improvements. We also value your suggestion about offering more variety for dinner at our Roof restaurant, as guest feedback helps us continuously improve our dining experience. Thank you again for your valuable comments and for choosing to stay with us during your business trip. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Karoliine Mövenpick Hotel Tallinn

Dear Mr. L., Thank you very much for sharing your feedback and for awarding us such high scores. We are delighted to hear that you enjoyed your stay at Mövenpick Hotel Tallinn, particularly our rooms, breakfast, Chocolate Hour, and the friendliness of our team. We also appreciate your constructive comments regarding value for money and our sustainable initiatives. Your feedback is very valuable and helps us continually improve the guest experience. It is wonderful to know that you would recommend both our hotel and the Accor ALL loyalty programme. We look forward to welcoming you back to Mövenpick Hotel Tallinn on your next visit. Warm regards, Karoliine Mövenpick Hotel Tallinn

Dear Mr. S., Thank you very much for taking the time to share your feedback with us, and for your continued trust in Mövenpick Hotel Tallinn. We are delighted to hear that your stay was, as always, very comfortable and that you found our service and cleanliness up to your expectations. It’s especially rewarding to receive such positive remarks from our returning guests — it truly motivates our entire team. We also appreciate your kind words about the check-in, breakfast, and your overall experience. It’s a pleasure to host you and your family, and we’re glad the company agreement continues to support a seamless and pleasant stay. Should there be anything we can do to make your future visits even more enjoyable, please don’t hesitate to reach out directly. Looking forward to welcoming you back soon! Warm regards, Martin Saare Receptionist Mövenpick Hotel Tallinn

Dear Ms. N., Thank you for choosing Mövenpick Hotel Tallinn and for taking the time to share such detailed feedback about your recent stay with us. We are delighted that you enjoyed our central location, the generous comfort of your room, and the soothing experience of our sauna. I am grateful for your observations regarding the swimming pool, menu, and the warmth of our team’s interactions. While our restaurant menu is designed to remain consistent each day, we value your perspective and the thoughtfulness with which you shared it. Your feedback on our team will be addressed with care, as delivering genuine hospitality is at the heart of what we do. We also appreciate your patience with the Wi-Fi connection; please rest assured we are working closely with our IT partner to enhance both speed and reliability for your future visits. Knowing that you would recommend us, and that you continue to choose Accor as a valued ALL Silver member, is truly rewarding for our team. We look forward to welcoming you back to Tallinn, where we hope your next experience will be even more memorable. Kind regards, Liina Halldorson Front Office Manager Mövenpick Hotel Tallinn

Dear Ms. M., Thank you for taking the time to share your experience with us. We’re happy to hear that you had a great time overall and enjoyed our spa, chocolate hour, and service throughout your stay. We’re truly sorry to hear that the room temperature caused discomfort during the nights. Your feedback is very important to us, and we will review the issue with our technical team to explore how we can improve temperature control and guest comfort moving forward. Thank you again for choosing Mövenpick Hotel Tallinn. We hope to welcome you back in the future and provide you with an even more comfortable stay. Warm regards, Mari Reception Mövenpick Hotel Tallinn

Dear Nico, Thank you for sharing your feedback! We’re delighted to hear that you had a positive experience during your stay. It’s great to know that you enjoyed our quiet location, spacious rooms, and delicious breakfast. We’re also glad you had a chance to relax in our beautiful wellness area. We appreciate your suggestion about adding more relaxation space, and we’ll certainly take this into consideration as we continue to improve our services. Thank you again for your review. We look forward to welcoming you and your family back in the future! Best regards, Mari Reception Movenpick Hotel Tallinn

Dear Stefan, Thank you for your fantastic review! We are so glad to hear that you enjoyed your stay, from the excellent room and comfortable spa to the delicious and extensive breakfast. We also appreciate your feedback about the toilet, and we will look into this to ensure the issue is addressed. Thank you again for your recommendation, and we look forward to welcoming you back for another enjoyable stay! Best regards, Mari Reception Mövenpick Hotel Tallinn

Beste gast, Hartelijk dank voor uw beoordeling en de geweldige 9/10! We zijn blij om te horen dat uw verblijf aangenaam was, dat uw kamer schoon en fris was, en dat u heeft genoten van het bed, de douche en de ruimte. We waarderen ook uw feedback over de luchtvochtigheid en zullen dit in overweging nemen voor verbeteringen in de toekomst. We hopen u snel weer te verwelkomen bij Mövenpick Hotel Tallinn! Met vriendelijke groet, Elise Porohnja Front Office Supervisor at Mövenpick Hotel Tallinn

Dear Stefan K., Thank you so much for choosing Mövenpick Hotel Tallinn and for sharing your lovely feedback! It is wonderful to hear that you had a very pleasant stay and enjoyed so many aspects of our hotel, from the comfortable room with complimentary tea and coffee to the tasty and varied breakfast buffet. It’s wonderful to know you also appreciated the 3-course dinner and found our staff to be friendly and helpful. We are sorry to hear you missed the daily Chocolate Hour—it’s a guest favorite! We hope you’ll have the chance to experience it during your next visit. Your kind words about our team, especially the waiter who served you during dinner, mean so much to us. We’ll be sure to share your compliments with him—it will make his day! We look forward to welcoming you back soon for another delightful stay very soon! Warmest regards, Marju Tamre Hotel Manager Mövenpick Hotel Tallinn

Dear Olaf, Thank you for your thoughtful review! We’re delighted to hear that you enjoyed our great location, comfortable room, and good breakfast. It’s also great to know that our staff communicated well in English and that you found the mini-bar prices acceptable. We appreciate your feedback on how we can improve your experience. We will take your comments into consideration as we strive for excellence in all areas. Thank you for recommending us, and we hope to welcome you back for an even better stay in the future! Best regards, Mari Reception Movenpick Hotel Tallinn

Dear Daniel, Thank you so much for sharing your wonderful review! We are thrilled to hear that you had such a pleasant experience at Movenpick Hotel Tallinn. It’s fantastic to know that you enjoyed our friendly service, comfortable rooms, and extensive breakfast options. We’re also pleased that our location added convenience to your visit. Your kind words and high scores mean a lot to us and serve as great motivation for our team. We are glad that everything, from check-in to check-out, met your expectations. Should you plan another trip to Tallinn, we would be delighted to welcome you back. Best regards, Mari Reception Movenpick Hotel Tallinn