Grand Mercure Beppu Bay Resort & Spa 5 étoiles

Note Avis clients (Note ALL) 4.1/5 1 277 avis

Meilleur prix
garanti
Grand Mercure Beppu Bay Resort & Spa - Image 1
Grand Mercure Beppu Bay Resort & Spa - Image 2
Grand Mercure Beppu Bay Resort & Spa - Image 3
Grand Mercure Beppu Bay Resort & Spa - Image 4
1825, Hiramichi Irie, Hiji Hayami gun, 879-1508 OITA, Japon

Description

Les plus de l'hôtel

  • Profitez des bains extérieurs et du lounge onsen dans notre complexe de la baie de Beppu.

  • Détendez-vous dans le salon gratuit avec des boissons et des en-cas.

  • Rafraîchissez-vous dans la piscine avec espace enfants et vue imprenable sur la baie de Beppu.

  • Séjournez dans le seul hôtel officiel de Sanrio Harmonyland, situé à 15 minutes en voiture.

  • Navette gratuite entre l'hôtel et trois gares proches (réservation uniquement)

Nos hébergements

Localisation de l'hôtel

Grand Mercure Beppu Bay Resort & Spa

1825, Hiramichi Irie, Hiji Hayami gun
879-1508 OITA
Japon

GPS:33.35619, 131.49838

Téléphone
Fax +81 977-72-9700

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  1 277 avis

Note Avis clients 2.0/5

Gerard P. En couple - Avis confirmés ALL

Restaurant saturé et bruyant, prix excessif du restaurant comparativement aux autres hôtels. Les bus sont prioritaires dans le stationnement ! Le personnel est parfois désagréable et semble stressés. Point positif les chambres ont été rénovées et sont confortables.

Thank you very much for staying at Grand Mercure Beppu Bay Resort & Spa. We also sincerely appreciate you taking the time to provide such detailed feedback regarding your stay. We are truly sorry for the inconvenience and discomfort caused by the crowded and noisy restaurant, pricing concerns, and the parking situation where buses were prioritized. We fully understand your dissatisfaction, and we sincerely regret that we were not able to provide a comfortable environment for both individual and group guests. We will carefully review our operations to improve this situation. We also deeply apologize for the disappointing experience with our staff, particularly at check-out. Your comments regarding the lack of greetings, smiles, and support are taken very seriously, and we will reinforce staff training to ensure proper hospitality and guest assistance at all times. On the other hand, we are pleased to hear that you found the renovated guest rooms comfortable, and we sincerely thank you for sharing this positive feedback. We also acknowledge your concerns regarding Wi-Fi performance and our sustainability initiatives, and we will take your comments into consideration for future improvements in our services. Thank you again for your valuable feedback. We will use your comments as an important opportunity to improve our services and aim to provide a better experience in the future. We hope to have another opportunity to welcome you again. Grand Mercure Beppu Bay Resort & Spa

Note Avis clients 5.0/5

Francois D. En couple - Avis confirmés ALL

L’hôtel est trés grand avec des chambres spacieuses joilment décorée. Le petit déjeuner malgré l’immensité de la salle face à l’océan presente un choix énorme avec une surprenante qualité. Le service de navette est bien pratique.

Thank you very much for staying at the Grand Mercure Beppu Bay Resort & Spa. We sincerely appreciate your kind words. We are truly honored that you felt our hotel was "very good." We are delighted to read that you enjoyed the size of our hotel, the spaciousness of your room, and the decor, and that you were able to spend your time comfortably. Regarding breakfast, we are glad to hear that you were satisfied not only with the variety and quality of the menu but also with the sense of openness from our sea-facing venue. Your feedback is the greatest encouragement to our culinary staff. We are also pleased that our shuttle service contributed to making your stay more convenient. We will continue to strive to improve our services and hospitality so that our guests feel, "I want to stay here again." When you visit Beppu next time, we sincerely hope you will stay with us again. Grand Mercure Beppu Bay Resort & Spa

Bon séjour

Note Avis clients 4.0/5

B. L. En couple - Avis confirmés ALL

2 nuits passées Très bel hôtel. Hotel gigantesque A savoir hôtel surtout utilisé par les chinois, ce qui rend les bains tout sauf relaxant. J ai fais beaucoup de bains dans ma vie celui-ci est très beau avec beaucoup de confort de propreté hors norme même, Hélas la présence des chinois le rend très très bruyant enfants et bavardage dans la pièce de détente. Le personnel est formidable et courageux pour supporter l'incorrection des clients.... Bravo à votre équipe. La chambre est absolument parfaite très propre très grande. Une de mes meilleures chambre au japon. Merci

Thank you very much for using the Grand Mercure Beppu Bay Resort & Spa. We are very pleased to receive high praise, stating that it was one of the best rooms you have stayed in among the hotels you have visited. On the other hand, we sincerely apologize for the inconvenience caused due to the large number of users in the public bath. In order to ensure a comfortable experience for everyone, we will be thorough in requesting cooperation from those who do not adhere to proper etiquette. We will continue to strive to improve customer satisfaction, and we kindly ask you to consider staying with us again. Thank you for your review as well. We sincerely look forward to your next visit. Grand Mercure Beppu Bay Resort & Spa WEB Team

D'autres internautes évaluent notre hôtel

  • 877 avis 6.4/10 Site
  • 2 691 avis 7.7/10 Chambre
  • 1 635 avis 7.8/10 Service
  • 29 avis 8.2/10 Internet
  • 2 856 avis 8.3/10 Repas
  • 1 522 avis 6.3/10 Installations
  • 908 avis 9/10 Qualité/prix
  • 864 avis 9.3/10 Petit déjeuner

Dispensé par Trustyou